HASANUDDIN JOURNAL OF BUSINESS STRATEGY
Vol 3 No 4 (2021): Hasanuddin Journal of Business Strategy

The Effect of Job Motivation and Job Satisfaction on Employee Performance through Organizational Citizenship Behavior

Hariati Hariati (Water Utility Company of Bone)
Mahlia Muis (Economics and Business Faculty, Hasanuddin University)
Yunus Amar (Economics and Business Faculty, Hasanuddin University)



Article Info

Publish Date
31 Oct 2021

Abstract

This study aims to determine and analyze the effect of work motivation and job satisfaction on employee performance with organizational citizenship behavior (OCB) as an intervening variable at PDAM Wae Manurung in Bone Regency. Data collection was conducted through observation and questionnaires. The data are then analyzed using path analysis and evaluated their validity and reliability, classical assumption tests, and Sobel tests beforehand. The results showed that work motivation had a positive and significant effect on organizational citizenship behavior. Job satisfaction has no effect on organizational citizenship behavior. Work motivation has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. Organizational citizenship behavior has a positive effect on employee performance. Work motivation affects employee performance through organizational citizenship behavior. Job satisfaction has no effect on employee performance through organizational citizenship behavior.

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Journal Info

Abbrev

HJBS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

It is an open access online journal in the field of applied management and published four times in a year in February, May, July, and October. The journal is designed for professionals and researchers to convey their findings of business concepts, thoughts, and new strategies for business viability ...