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All Journal Jurnal Ilmu Pemerintahan Suara Khatulistiwa Jurnal MSDA (Manajemen Sumber Daya Aparatur) Jurnal Ilmiah Administrasi Pemerintahan Daerah
Taufan Alwany
Universitas Muslim Indonesia
Humanities Decision Sciences, Operations Research & Management Social Sciences

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KINERJA PEGAWAI KELURAHAN DALAM PELAYANAN MASYARAKAT DI KELURAHAN TAMALANREA KECAMATAN TAMALANREA KOTA MAKASSAR Taufan Alwany
Jurnal Ilmu Pemerintahan Suara Khatulistiwa Vol 3 No 2 (2018): Desember
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipsk.v3i2.979

Abstract

Community service has become a mission that must be implemented and improved in order to create good governance. It is expected that services carried out by government organizations in the regions in order to meet the increasingly complex needs of the community can work well. The performance of employees of the Tamalanrea Village in realizing services for the community has not yet been fully implemented optimally, there are still obstacles in the process of implementing services in the Tamalanrea Village, such as; the lack of supporting facilities and infrastructure in the process of service to the community, low awareness of employees about their duties and responsibilities as public servants, and the mindset of the people who want instant service so as to lead to brokering in the licensing process in Tamalanrea Sub-District
STRATEGI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DALAM PELAYANAN KEPEMILIKAN AKTA KELAHIRAN BAGI ANAK-ANAK PANTI ASUHAN DI KOTA MAKASAR Taufan Alwany
Jurnal Ilmu Pemerintahan Suara Khatulistiwa Vol 5 No 1 (2020): JURNAL ILMU PEMERINTAHAN SUARA KHATULISTIWA
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipsk.v5i1.1124

Abstract

This study aims to analyze the strategy of the Department of Population and Civil Registration in the ownership of birth certificate services for orphanage children in the city of Makassar. This study uses a qualitative method through a descriptive approach in researching and analyzing the data under study. The author uses data triangulation techniques in conducting research, data acquisition using observations or observations, interviews, and documentation, and using SWOT analysis to find the right strategy in the birth certificate services for orphanage children. The results showed that the application of birth certificate ownership in orphanage children was still low so that the Makassar City government through the Department of Population and Civil Registration needs to develop a variety of service innovations to facilitate the community in taking care of birth certificate ownership. Another strategy is to increase human resource capacity and socialization activities.
Model Pengembangan Kompetensi ASN dalam Transformasi Layanan Pajak Digital: : Studi Kasus Aplikasi ePonti di Kota Pontianak Ervin Fahlevi; Ayu Widowati Johannes; Haeranah Haeranah; Taufan Alwany; Rizky ramadan Fahlevi
Jurnal Ilmu Pemerintahan Suara Khatulistiwa Vol 10 No 1 (2025): Kolaborasi Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipsk.v10i1.5365

Abstract

Digital transformation in the public service sector requires readiness and capacity building of State Civil Apparatus (ASN) in managing technology-based services effectively. This study aims to develop a relevant and applicable ASN competency development model to support the implementation of the ePonti application at the Pontianak City Regional Revenue Agency (Bapenda). This application is a digital innovation designed to facilitate online regional tax services. This study uses a qualitative descriptive approach with data collection techniques through in-depth interviews, direct observation, and documentation. Informants consisted of Bapenda employees and community service users. The results of the study showed a gap in employee competency in three main dimensions: technical competency, digital communication skills, and training effectiveness. Around 70% of employees have mastered basic features such as tax data input and validation, but only 30% understand advanced features such as analytical dashboards and automatic reporting. As many as 50% of employees have not been able to deliver technical education effectively to the public. The training provided is still general in nature, not based on job needs analysis, and has not reached all employees evenly. This study presents a competency development model based on technical integration, digital public communication, and adaptive training. This model also recommends a peer-assisted learning approach to enhance collaboration between employees and support the ongoing digital transformation of public services.
HUMAN RESOURCE CAPACITY IN STRENGTHENING VILLAGE FUND GOVERNANCE AT THE GRASSROOTS LEVEL IN BONE BOLANGO DISTRICT, GORONTALO PROVINCE Haeranah; AYU WIDOWATI JOHANNES; Taufan Alwany; irfan Setiawan
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 13 No. 2 (2025): Human Resource Development
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v13i2.5747

Abstract

Village Fund management in Bone Bolango Regency faces specific challenges related to the readiness of village officials to manage digital-based financial systems. Several reports from the Regency Government since 2022 indicate that villages remain highly dependent on technical assistance. This situation emphasizes the importance of research on village official capacity and digital readiness as key factors in the effectiveness of Village Fund governance in the region. This study aims to analyze in-depth the relationship between village official human resource capacity, digital readiness, and the quality of Village Fund governance in Bone Bolango Regency, Gorontalo Province. This study used a qualitative descriptive approach through in-depth interviews with 27 village officials, participant observation, and analysis of village financial documents and digital application implementation. The results showed that although 19 of the 27 officials had at least a high school/vocational high school education and 6 had a bachelor's degree, only 11 reported being able to operate the village financial application without assistance. Limited digital literacy was evident in delayed data input and errors in uploading accountability documents. Furthermore, 14 of the 19 villages observed experienced internet infrastructure constraints, which frequently delayed the budget verification and disbursement process. These findings indicate that the formal capacity of government officials does not always align with the technical competencies required for digital-based village financial governance. The practical implications of this study emphasize the need for capacity-building programs that focus more on digital literacy, ongoing technical assistance, and improvements to network infrastructure at the village level. Strengthening these aspects has the potential to increase accountability and accelerate the administrative process of Village Fund management in Bone Bolango Regency.
IMPLEMENTASI PENGAWASAN PEMERINTAHAN PADA PENERAPAN APLIKASI SISTEM INFORMASI PEMERINTAHAN DAERAH (SIPD) DI DINAS PERDAGANGAN PROVINSI SULAWESI SELATAN Taufan Alwany
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 16 No 1 (2024): Implementasi Pemerintahan
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v16i1.4412

Abstract

The Ministry of Home Affairs has developed a Regional Government Information System (SIPD) to replace the previous system, SIMDA. The aim is to create an efficient, effective, accurate, transparent and accountable information system, connecting the central government with regional governments. Accuracy and completeness of information is the key to increasing government service capabilities, so a supporting information system is needed. This research aims to analyze the implementation of SIPD in the South Sulawesi Province Trade Service using qualitative methods. Policy implementation theory by George C. Edward III is used as a framework, which emphasizes four variables important for policy success: Communication, Resources, Attitudes or Dispositions, and Bureaucratic Structure. The research results show that there are obstacles in understanding SIPD implementers, so intensive training is needed to improve implementers' capabilities in using this system
Co-Authors ayu widowati johannes Ayu Widowati Johannes Ervin Fahlevi Haeranah Haeranah irfan setiawan Rizky ramadan Fahlevi