Taufan Alwany
Universitas Muslim Indonesia

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KINERJA PEGAWAI KELURAHAN DALAM PELAYANAN MASYARAKAT DI KELURAHAN TAMALANREA KECAMATAN TAMALANREA KOTA MAKASSAR Taufan Alwany
Jurnal Ilmu Pemerintahan Suara Khatulistiwa Vol 3 No 2 (2018): Desember
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipsk.v3i2.979

Abstract

Community service has become a mission that must be implemented and improved in order to create good governance. It is expected that services carried out by government organizations in the regions in order to meet the increasingly complex needs of the community can work well. The performance of employees of the Tamalanrea Village in realizing services for the community has not yet been fully implemented optimally, there are still obstacles in the process of implementing services in the Tamalanrea Village, such as; the lack of supporting facilities and infrastructure in the process of service to the community, low awareness of employees about their duties and responsibilities as public servants, and the mindset of the people who want instant service so as to lead to brokering in the licensing process in Tamalanrea Sub-District
STRATEGI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DALAM PELAYANAN KEPEMILIKAN AKTA KELAHIRAN BAGI ANAK-ANAK PANTI ASUHAN DI KOTA MAKASAR Taufan Alwany
Jurnal Ilmu Pemerintahan Suara Khatulistiwa Vol 5 No 1 (2020): JURNAL ILMU PEMERINTAHAN SUARA KHATULISTIWA
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipsk.v5i1.1124

Abstract

This study aims to analyze the strategy of the Department of Population and Civil Registration in the ownership of birth certificate services for orphanage children in the city of Makassar. This study uses a qualitative method through a descriptive approach in researching and analyzing the data under study. The author uses data triangulation techniques in conducting research, data acquisition using observations or observations, interviews, and documentation, and using SWOT analysis to find the right strategy in the birth certificate services for orphanage children. The results showed that the application of birth certificate ownership in orphanage children was still low so that the Makassar City government through the Department of Population and Civil Registration needs to develop a variety of service innovations to facilitate the community in taking care of birth certificate ownership. Another strategy is to increase human resource capacity and socialization activities.