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ANALYSIS OF THE QUALITY OF PUBLIC SERVICES IN THE FIELD OF SUPERVISION AND CIVIL RECORDS IN THE LARGER FIELD Neisya Khaera Cahyani; Taufik Purboyo; Emiraldo Win Pazqara
DYNAMICS: Journal of Public Administration Vol. 1 No. 3 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/dynamics.v1i3.25

Abstract

The research entitled Analysis of Public Service Quality in the Population and Civil Registry Office in Banyumas Regency. This study aims to explain and describe the Quality of Public Services at the Population and Civil Registry Office in Banyumas Regency. This research uses qualitative methods with a descriptive approach. The qualitative approach is expected to be able to produce an in-depth description of speech, writing and behavior as well as an emphasis on observable subjective aspects of the subjects themselves. In qualitative research the authors determined the informants in this study were purposive sampling techniques. This research uses the theory from Parasuraman (2001: 26) which puts forward the concept of service quality related to satisfaction determined by five elements commonly known as "RATER" service quality (responsiveness, assurance, tangible, empathy and reliability). The data in this study was analyzed with an interactive analysis model consisting of four stages, namely data collection, data reduction, data display and drawing conclusions. From the results of this research, it is hoped that it can be useful to expand scientific understanding in social science disciplines, especially those related to the disciplines of state administration.
EFFECTIVENESS OF WASTEWATER TREATMENT IN THE CENTER OF THE WATERSHED OF THE OUTBREAK OF THE DANGER OF POVERTY IN THE NORTHERN PROVINCE OF BANYUMAS Gita Nagiyanti; Taufik Purboyo; Emiraldo Win Pazqara
DYNAMICS: Journal of Public Administration Vol. 1 No. 3 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/dynamics.v1i3.28

Abstract

Research with the title Effectiveness of Waste Handling at the Kamandaka Recycling Center, Bobosan Village, North Purwokerto District, Banyumas Regency. The research objective was to analyze and describe the effectiveness of waste handling at PDU Kamandaka, Bobosan Village, North Purwokerto District, Banyumas Regency using descriptive qualitative research methods. Determination of informants using purposive sampling technique. Collecting data through observation, interviews and documentation. Data analysis used Miles and Huberman's interactive model (2014:14). This study uses a system theory approach Gibson et al, 2000:34 which includes aspects of production, efficiency, satisfaction, adaptation and development. The results of the study show that waste management at PDU Kamandaka is not yet effective because there are still several aspects that are not effective. It is hoped that the waste that enters the Kamandaka PDU after undergoing the processing process will run out, but in reality the waste cannot be processed as a whole because the sources used in waste processing include man, money, material, machine, method, & market that are not in accordance with what programmed. Based on the results of the research conducted, it can be concluded that waste management at Kamandaka PDU has not been effective because the waste processing process has not been able to achieve the regional policy and strategy targets for Banyumas Regency, namely 30% waste reduction and 70% waste handling. Based on the research results, it can be recommended first, the waste processing process has not been able to reduce the volume of incoming waste, the solution is to increase the number of PDUs in Banyumas Regency, especially urban areas. Second, the limited facilities for processing waste, the solution is to complete the facilities by innovating using technology with due regard to environmental conditions. Third, to raise public awareness to keep the environment clean, there needs to be ongoing counseling to reduce waste production.
IMPLEMENTATION OF THE INTEGRATED NON-COMMUNICABLE DISEASES (POSBINDU PTM) “HOPE HEALTH” PROGRAM IN KARANGSALAM VILLAGE, SUSUKAN DISTRICT, BANJARNEGARA REGENCY Indah Ayu Sofiyanti; Taufik Purboyo; Sartono Sartono
DYNAMICS: Journal of Public Administration Vol. 1 No. 3 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research examines the implementation of the "healthy hope" integrated non-communicable disease development post program (posbindu ptm) in Karangsalam Village, Susukan District, Banjarnegara Regency. The background of this research originated from various problems that occurred at Posbindu Harapan Sehat, especially those related to limited human resources which directly caused various obstacles and other problems. The research method used in this study is a qualitative method with a descriptive approach. Informants in this study were determined by purposive sampling method. While the data analysis in this study was carried out through an interactive analysis model. The results showed that Posbind cadres had sufficient understanding of Posbindu PTM, but the cadres' ability to drive the program was not maximized. The ability to find problems and how to solve them is also not optimal. Then the resources obtained are allocated properly and as needed. The facilities and infrastructure owned are sufficient to realize the program. The authority of various parties such as the Puskesmas, Pemdes, and Village Midwives has run quite optimally in accordance with the 2014 PTM Posbindu Guidelines. Support from various parties such as the Puskesmas, Pemdes, and Village Midwives has also run smoothly and optimally.