Sampara Lukman
Institut Pemerintahan Dalam Negeri (IPDN), Indonesia

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Public Policy Implementation in Efforts to Improve Public Service Quality in Tangerang City Syamsul Bahri; Khasan Effendy; Ngadisah; Sampara Lukman
International Journal of Science and Society Vol 2 No 4 (2020): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (471.271 KB) | DOI: 10.54783/ijsoc.v2i4.237

Abstract

Public service is the most critical task for the Tangerang City government bureaucracy. The Tangerang City Government is the government organ closest to the people it serves to empower. This study seeks to describe the implementation of public policies to improve the quality of public services to improve people's welfare in the city of Tangerang. This research uses a qualitative approach with descriptive methods. The results show that public services to improve welfare can be seen from 5 dimensions, namely: (1) Tangibles are something that is visible and directly proven, generally aimed at the form of office appearance, the comfort of the room where it provides public services, the completeness of the facilities provided, the presence of officers who serve to support implementation of public services; (2) Reliability, which is the ability to deliver promised public services in a timely manner, according to procedures, equality / equal treatment of officers with simplicity, and speed, is a reliable, accurate and consistent capability in providing public services as desired by consumers (3) Responsiveness is a high sensitivity towards consumers followed by acting appropriately in accordance with the needs as seen by the desires of public service providers to help consumers; (4) Assurance as a guarantee of security in obtaining public services so that there are no doubts about the emergence of errors in the provision of public services; (5) Emphaty, namely feeling what other people think and trying to understand and understand what the wants, wants and needs of customers include; understanding customer needs, desires (motivation) to help customers (society), conformity of service to customer needs (community), concern for customers (community), and the desire to follow up on criticism and suggestions with problems managing the needs of service users.
Implementing the Policy to Serve Citizens (BMW) in Tulang Bawang Regency: Public Service Innovation Study Winarti; Murtir Jeddawi; Sampara Lukman; Agus Fatoni
International Journal of Science and Society Vol 3 No 1 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (346.206 KB) | DOI: 10.54783/ijsoc.v3i1.276

Abstract

This study examines the implementation of the "Move to Serve Citizens" (BMW) policy in assessing innovation in public services in Tulang Bawang Regency, Lampung Province. Government leadership in implementing the "Move to Serve Citizens" (BMW) policy was initiated in the RANPERDA RPJMD Tulang Bawang 2017-2024 which is also an arrangement to realize its vision-mission of regional heads to improve community welfare and optimal public services in Tulang Bawang district. Research on the implementation of mobile policies to serve residents in Tulang Bawang Regency (the study of public service innovation uses a mixed-method research type or is often referred to as a mixed method, a research approach that combines associates qualitative and quantitative forms with inductive-deductive thought processes. BMW policy has a significant effect on public services. The research findings revealed that the BMW policy variable, each indicator of this variable, is considered to determine the success of the policy objectives. It has been determined that it has been optimally used to implement the BMW policy by Tulang Bawang Regency successfully.
Socio-Economic Vulnerable Women and the Influence on Children Caring in Garut District Joko Susilo Raharjo; Hadi Prabowo; Sampara Lukman
International Journal of Science and Society Vol 3 No 1 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (527.971 KB) | DOI: 10.54783/ijsoc.v3i1.301

Abstract

The research aimed to assess women's attitudes toward children from low and high socio-economic backgrounds. The study sample included 300 children, 143 women and 157 boys. This research used a quantitative method with a descriptive-analysis approach. Female children were given "General Information Forms" and "Scale of Family Life and Child-Raising Attitudes," The results were analyzed using the t-test approach and Analysis of Variance. After analyzing women's attitudes toward children by gender, it was discovered that there was no statistically meaningful difference (p > 0.05) at the end of the study. Women with a lower socio-economic background were found to be more protective, more resistant to women's positions, less fitting, and more stringent disciplinarians (p 0.001). It is well recognized that people with Overprotection Syndrome have a higher risk of developing breast cancer. When the relationship between women's behaviours was considered, it was discovered that there was only a clear relationship (p 0.05) between the aspects of women's strict control and other dimensions and a connection between all maternal sizes. The difference in mood is significant (p 0.001).
Implementation of the Policy on the Construction of Cheap Houses for Low-Income Communities in Palembang City, South Sumatera Province Hamdi Darmawan; Ermaya Suradinata; Rossy Lambelanova; Sampara Lukman
International Journal of Science and Society Vol 3 No 2 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (515.697 KB) | DOI: 10.54783/ijsoc.v3i2.317

Abstract

As one of the oldest cities in Indonesia, Palembang City is included in the ranks of the most populated cities in Indonesia. It should pay attention to the social life of its people, especially in terms of place of residence and residence. Since the issuance of Law Number 1 of 2011 and Government Regulation Number 64 of 2016 concerning low-cost housing, it has not been running optimally. Therefore, researchers are interested in researching implementing low-cost housing policies in the city of Palembang. This research uses qualitative methods with observation techniques, in-depth interviews with informants supported by various related documents. This study uses the concept of wisdom, the process of implementing wisdom, the factors that influence the implementation of wisdom. The results of this study indicate that the performance of low-cost housing for the people in Palembang City has not been optimal due to various dominant factors, namely communication and conflicts of interest between agencies so that it requires a strategy by carrying out different incremental policies such as regulatory reform, increasing resources, forming public opinion, and cooperation. With private parties.
Analysis of the Symptoms of Split Government after the 2018 West Kalimantan Governor Election Andi Syarif T. U. W.; Muh. Ilham; Sampara Lukman; Ella Wargadinata
International Journal of Science and Society Vol 3 No 2 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (475.979 KB) | DOI: 10.54783/ijsoc.v3i2.318

Abstract

This research is related to leadership, political support, and the strategy of the Governor and Deputy Governor of West Kalimantan in building political support with the DPRD in running the government in a divided government. This will be very interesting because, in the current era of government, the border area has become the front guard for the Indonesian nation in global competition. The qualitative descriptive approach was used in this study to present the evidence discovered by in-depth analysis comprehensively. This study found that electing the Governor and Deputy Governor of West Kalimantan Province would directly improve the decentralization mechanism, resulting in many positive consequences. Second, the regional head's legitimacy among the people is increasing, implying that state sovereignty in the hands of the people is genuinely realized. Third, the support and participation of the people in governance, development and social society are getting higher.
Community Participation in the Implementation of Simultaneous Regional Head Elections during the 2020 Covid-19 Pandemic in Banten Province Dairul; Bahrullah Akbar; Aries Djaenuri; Sampara Lukman
International Journal of Science and Society Vol 3 No 3 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.492 KB) | DOI: 10.54783/ijsoc.v3i3.347

Abstract

In terms of community involvement, the conduct of regional head elections embodies the representational function inherent in popular sovereignty. The role of representation is one of the government's functions. As a result, the selection represents the aim of Government Science. The purpose of this research is to assess "Community Participation in the Conduct of Simultaneous Regional Head Elections during the Covid-19 Pandemic Period" in Banten Province (Case Study: Serang Regency, Pandeglang Regency, Cilegon City, and Tangerang City) in 2020. This study employs a qualitative research design in conjunction with a descriptive research method. The analysis used in this study is political participation from The International Encyclopedia of the Social Sciences. A conceptual definition is developed that Community Participation in Simultaneous Regional Head Elections is the active participation of voters in various voter participation levels in the 2015 simultaneous Regional Head Elections (Pilkada). 2020 in Banten Province, voter turnout will exceed 60% in the four regencies/cities hosting simultaneous regional elections on December 9 2020. Pandeglang Regency achieved 68.7 per cent in 2020, up from 56 per cent in 2015, Cilegon City achieved 79.79 per cent in 2020, exceeding the national target by as much as 63.51 per cent in 2015, Serang Regency earned 63.3 per cent in 2020, up from 50.8 per cent in 2015 Pilkada. South Tangerang City achieved 60.4 per cent in 2020. In 2015, voting turnout was 57 per cent, a considerable rise despite the current epidemic of Covid-19.
The Implementation of Utilizing Government Capital Funds Policy in the Indonesia Logistics Bureau Akhsanul Khaq; Bahrullah Akbar; Khasan Effendy; Sampara Lukman
Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara Vol. 9 No. 1 (2023): JTAKEN Vol. 9 No. 1 June 2023
Publisher : Badan Pemeriksa Keuangan Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28986/jtaken.v9i1.1262

Abstract

This study analyzes the policy implementation of Government Capital Funds (GCF) for the Indonesia Logistics Bureau (Perusahaan Umum Badan Urusan Logistik, Perum BULOG) to support national food security. This study also aims to identify any obstacles and determine the development of an effective policy model for implementing the policy. This study uses qualitative methods, and the primary data was obtained from informants using the snowball technique collected from in-depth interviews. The result of this study is that the implementation of GCF fund utilization could have been more optimal in achieving the set targets due to several obstacles. These obstacles include the incomprehensiveness and inconsistencies in GCF policy planning, the difficulty of undertaking land acquisition and obtaining an environmental license,  GCF funds are much less than the total needs that should be met, and the discontinuation of the RASTRA Program for low-income families and poor food security governance. In addition, developing an implementation model for the effective use of GCF funds requires strengthening the authority of national food security management institutions. This study recommends that the government upgrade the status of Indonesia's Logistics Bureau to become a ministry-level institution. The relationship pattern with the National Food Agency must also be strengthened for better food policy governance.