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All Journal Ilmu Administrasi Publik International Journal of Science and Society (IJSOC)
Muh. Ilham
Institut Pemerintahan Dalam Negeri (IPDN), Indonesia
Economics, Econometrics & Finance Materials Science & Nanotechnology Social Sciences Other

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Analysis of the Symptoms of Split Government after the 2018 West Kalimantan Governor Election Andi Syarif T. U. W.; Muh. Ilham; Sampara Lukman; Ella Wargadinata
International Journal of Science and Society Vol 3 No 2 (2021): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (475.979 KB) | DOI: 10.54783/ijsoc.v3i2.318

Abstract

This research is related to leadership, political support, and the strategy of the Governor and Deputy Governor of West Kalimantan in building political support with the DPRD in running the government in a divided government. This will be very interesting because, in the current era of government, the border area has become the front guard for the Indonesian nation in global competition. The qualitative descriptive approach was used in this study to present the evidence discovered by in-depth analysis comprehensively. This study found that electing the Governor and Deputy Governor of West Kalimantan Province would directly improve the decentralization mechanism, resulting in many positive consequences. Second, the regional head's legitimacy among the people is increasing, implying that state sovereignty in the hands of the people is genuinely realized. Third, the support and participation of the people in governance, development and social society are getting higher.
The role of modern office administrative services in supporting public services in Bekasi Regency Udaya Madjid; Ahmad Averus Toana; Muh. Ilham; Dahyar Daraba
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 2 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i2.56216

Abstract

This study aims to analyze the description of modern office administrative services in supporting public services. The research method used is descriptive qualitative, employing surveys to collect data from respondents who are members of the public who have interacted with office administrative personnel. The research results indicate that administrative personnel have a positive response to every member of the public seeking services, and they provide problem-solving solutions to visiting individuals, demonstrating a satisfactory level of satisfaction, although it is considered less important by the public. However, the services provided do not meet expectations. Therefore, there is a need for improvement in the availability of integrated information systems that connect internal units with external stakeholders and the provision of services based on Standard Operating Procedures (SOP) to satisfy the public. The services provided offer a satisfactory level of satisfaction but need to be maintained to avoid excess.
Co-Authors Ahmad Averus Andi Syarif T. U. W. Dahyar Daraba Ela Lesmanawaty Wargadinata Sampara Lukman Udaya Madjid