Tedi Hidayat
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Affective Commitment in Questions; Does LMX, POS, and Job Satisfaction being Answer? Fera Yuliani; Laura Syahrul; Hendra Lukito; Tedi Hidayat
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to examine the role of leader-members exchange and perceived organizational support influence affective commitment, and job satisfaction as mediator. We use stratified proportionate random sampling as data collecting technique then analyze by assisting PLS Smart 3.3 Software. We found the direct effects among LMX and POS on affective commitment and job satisfaction were significant and positively, but surprisingly affective commitment not significantly affected by job satisfaction, and mediating impact of job satisfaction almost have no contributions in the relationship between our predictor variables to outcome
Enhancing Repurchase Intention in Retail: the Role of Customer Satisfaction, Service Quality, and Product Assortment Tessa Desara; Verinita Verinita; Maruf Maruf; Tedi Hidayat
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (936.304 KB)

Abstract

High competition in retail sector has encourage the actors to keep their attention to estimate next sales volume through determine repurchase intention. This study aims to find out the effects of product assortment and service quality on repurchase intention directly, and through mediating impact of customer satisfaction indirectly. We received 222 feedback online questionnaires through the technique of purposive sampling. Then, we were analyzed by assisting of PLS and SPSS Vs. 26 to descriptive analysis and SEM. We found all of the hypothesis proposed are supported, and partial contribution by customer satisfaction in both indirect effects