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How Can Every Organization Manage the Operational Risk? Jie, Ferry; Akpolat, Hasan; Sharma, Deepak; Irish, James
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 3, No 1 (2002): The Winners Vol. 3 No. 1 2002
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v3i1.3836

Abstract

This article describe how every organization (generally) and Australian Organizations (specifically) can manage the operational risks.  Recently, the operational risks are the significant issues in every organization because every organization will suffer from poor operational performance due to risks, failure, and problems such as a number of losses which are likely to be made worse. Basically, the operational risk management process has five steps, identification, analysis, treatment, controlling, and communication/consulting. Generally, many organizations (in particularly in Australia and New Zealand) have already used AS/NZS 4360-Risk Management System, AS/NZS 4801-Occupational Health and Safety Management System, ISO 14001: Effective Environmental Management System, ISO 9001: Quality Management System, AS/NZS 7799: Information Security Management, AS/NZS 3806: Compliance Management System for reducing/mitigating/managing the operational risks. Based on the SAI Certification Register, the number of Australian Organizations got the AS/NZS ISO 9000 series, AS/NZS 14000 series, AS/NZS 4801 and AS/NZS 7799.2:2000 Certifications are 3338, 30, 20 and 5 respectively. It can conclude that Australian Organizations prefer used AS/NZS ISO 9000 series rather than AS/NZS ISO 14000 series, AS/NZS 4801 and AS/NZS 7799.2:2000.
Analysis of Advantages and Disadvantages of Current Operational Risk Management Models (AS/NZS 4360, AS/NZS ISO 9000, AS/NZS ISO 14000, AS/NZS 4801, AS/NZS 3806, AS/NZS 4444) Jie, Ferry; Akpolat, Hasan; Sharma, Deepak; Irish, James
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 3, No 2 (2002): The Winners Vol. 3 No. 2 2002
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v3i2.3852

Abstract

This paper will describe about the analysis of advantages and disadvantages of current operational risk management models (AS/NZS 4360: Risk Management, AS/NZS 4801: Occupational Health and Safety Management Systems, AS/NZS ISO 9001: Quality Management System, AS/NZS ISO 14001: Environment Management System, AS/NZS 3806: Compliance Management System, AS/NZS 4444: Information Security Management)  based on expert experiences and extracting the literature review. The advantages of most current models are widely adopted by industries of various of sizes as the basis for their operational risk management. In addition, they may help the organizations to improve the operations and competitiveness. However, there are some disadvantages of most current models such as the models are very general (guidance only), not specific to cover particular risks of industries.  And they don’t have the specific tools and processes.  In addition, they may not be able to integrate all elements of the management systems such as safety, health, environment, quality, security, and compliance. 
Developing a Suitable Methodology for Integrated Supply Chain Analysis in the Australian Beef Industries: a Research Proposal Jie, Ferry; Parton, Kevin; Cox, Rod
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 6, No 2 (2005): The Winners Vol. 6 No. 2 2005
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v6i2.602

Abstract

The Australian Beef Supply Chain is the chain or sequence of all activities from the breeding property to the domestic or overseas consumers. The objective of this research is to describe beef supply chains in Australia and to explore and measure the performance of such chains (i.e. efficiency, effectiveness, and productivity). In addition to this it is to suggest alternative configurations for these supply chains that enhance performance of the businesses concerned and to develop a new design methodology for integrated supply chains based on process modeling, performance analysis and optimization of production and inventory distribution networks. 
Penerapan Green Supply Chain Management Untuk Peningkatan Kinerja Keuangan Perusahaan Puryono, Daniel Alfa; Mustafid, Mustafid; Jie, Ferry
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 6, No 2 (2016): Volume 6 Nomor 2 Tahun 2016
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1050.106 KB) | DOI: 10.21456/vol6iss2pp154-163

Abstract

In this research the assessment of the processes green supply chain management for corporate financial performance improvement. This research was based on the company goal to achieve profit by lowering the risk and environmental impact while improving the ecological efficiency by implementing green supply chain management in order to improve the company's financial performance.The method used in this research is a Green Supply Chain Management (GSCM). The management process of the company was done with by giving weight to the indicators of the green supply chain and measuring supply chain performance by using AHP method. Then compared with the acquired real weight of the Green SCOR model. While to measuring the financial performance of the company to know the position of the company by using ROA and EVA calculation that exist in the methods of Du Pont Ratio Analysis.The results of this research is a decision system information which is capable of linking green supply chain performance with the company's financial performance. The results of the analysis indicated that the supplying, making, delivering and returning are very sustainable. The assessment result shows 87.3% of companies have increased the company's financial and 12.7% companies’ efficiency. This information system can be developed to assist the manager in the company's decision-making started from the sustainable design.  This research method can be developed to assess the extent of each indicator of the supply chain performance related to the financial strategies.
Penerapan ANP-TOPSIS untuk Pengukuran Kinerja Human ResourcesProcurement Section Kaluku, Moh Ramdhan Arif; Jie, Ferry
JSINBIS (Jurnal Sistem Informasi Bisnis) Vol 5, No 2 (2015): Volume 5 Nomor 2 Tahun 2015
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (438.795 KB) | DOI: 10.21456/vol5iss2pp119-127

Abstract

One practice is important in a company's performance is in the process of procurement. Performance of human resources in a company shows a measure of the quality of work and is used as a measure to observe the performance levels of employees in a company. The level of underperformance will have an impact on the quality of jobs that will be performed that could have a serious impact on the company. It is necessary to develop a human resources performance measurement using ANP method and TOPSIS, the procurement section of the company. This study aims to assist in the decision making process and seek alternative solutions to address the issues in order to measure the level of performance of each employee. In this study, the method used to obtain the ANP normal weight that will be used for calculations on TOPSIS method. The input parameters in the weighting process ANP is also very affecting for ranking process to be performed on TOPSIS. The input parameter is the ratio of any existing KPI indicators on procurement section. The results showed that the proposed method can be used to build a predictive performance measurement on procurement human resources section. From the research the highest performance values obtained on procurement section is 0.6936 while the lowest value was 0.3584.  
THE EFFECT OF SWITCHING COST AND PRODUCT RETURN MANAGEMENT ON REPURCHASE INTENT: A CASE STUDY IN THE B2B DISTRIBUTION CHANNEL CONTEXT IN INDONESIA Lesmono, Stanley Utomo; Santoso, Thomas; Wijaya, Serli; Jie, Ferry
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.23 KB)

Abstract

Business-to-Business (B2B) market normally deals with fewer customers; thus it creates a close relationship between customers and sellers. This relationship must be managed in a way so that it can encourage customer willingness to purchase again. As such, switching cost risk will become less as the customers keep buying from the same channel. At the same time, good return management system also plays an important role for stimulating re-purchase intent in addition to other factors such as customer satisfaction and customer value. This study aimed to analyse the effect of switching cost and product return management on re-purchase intent with customer satisfaction and customer value playing as moderating variables. Company A, a wholesaler that operates in the construction building material business in East Java was selected as the case study object for examining the relationships among the measured concepts. The survey was completed in three cities in which 200 retail stores of Company Aâ??s customers are located The result showed that switching cost and product return management both had a significant effect on retailersâ?? re-purchase intent. Meanwhile, customer value as a moderating variable did not have a significant effect on how switching cost and product return management affecting re-purchase intent. In addition, customer satisfaction had a significant effect on how switching cost influencing re-purchase intent.
HALAL ACCREDITATION AND CERTIFICATION IN A NON-MUSLIM COUNTRY SETTING: INSIGHTS FROM AUSTRALIA HALAL MEAT SUPPLY CHAIN Zulfakar, Mohd Hafiz; Chan, Caroline; Jie, Ferry; Kaliani Sundram, Veera Pandiyan
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (663.945 KB)

Abstract

It is a known fact that most halal food products, especially meat are now sourced from various part of the world and the majority of halal food exporters/producers come from non-Muslim countries. This has led to growing concerns from the halal consumers, especially the Muslim communities with regards to whether the halal status of these food products can really be guaranteed throughout the supply chain in these countries and whether the halal foods claimed are authentic. This study aims to better understand the current halal meat certification in Australia, a predominantly non-Muslim country. By adopting a case study approach, this study uses semi structured interviews and field observations as the primary methods of data collection. Fifteen participants representing the halal certifiers and meat processors participated in this study. This study is one of the first to identify and discuss conceptually the operations of halal meat supply chain in Australia. It has contributed to the body of knowledge through an understanding of the issues that are affecting halal meat supply chain operations in a non-Muslim majority environment.
Design of Automatic Security System Based Internet of Things at the Museum Yuwana, Rahmat Ageng; Fajaryati, Nuryake; Jie, Ferry
Elinvo (Electronics, Informatics, and Vocational Education) Vol 9, No 2 (2024): November 2024
Publisher : Department of Electronic and Informatic Engineering Education, Faculty of Engineering, UNY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/elinvo.v9i2.77707

Abstract

This research aims to determine the procedures for developing an Internet of Things (IoT)-based Automatic Security System as a security device for museum objects and to test its feasibility based on user feedback in museums. The Design Thinking model used consists of five stages: Empathize (understanding the user’s perspective), Define (gathering information on the encountered problems), Ideate (generating innovative ideas), Prototype (creating a prototype of the obtained ideas, ensuring the functionality of each device feature, and validating the product through expert judgment for feedback and product revision), and Testing (evaluating the system’s feasibility using Usability standards based on ISO/IEC 9241-11, focusing on Effectiveness, Efficiency, and Satisfaction with user involvement). The research results indicate that the IoT-based Automatic Security System has met optimal outcomes based on Usability aspects, namely: the Effectiveness analysis showed a ratio above 100% with a Very Effective level of achievement; the Efficiency aspect analysis received user feedback with a device usage rate of 1.35 goals per second; and the Satisfaction analysis, using the System Usability Scale (SUS) questionnaire, scored 78.25, indicating an Excellent level, suggesting that the system is worthy of use.