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Kontribusi Kualitas Layanan terhadap Kepuasan Serta Dampaknya pada Loyalitas Pelanggan Hidayat, Cecep; Melinda, Putri
Journal the Winners: Economics, Business, Management, and Information System Journal Vol 10, No 2 (2009): The Winners Vol. 10 No. 2 2009
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v10i2.707

Abstract

The purpose of this research is to find contribution of service quality towards building customer satisfaction, and the contribution of service quality towards customer loyalty, and the contribution of both service quality and customer satisfaction towards customer loyalty simultaneously, and find out whether there is any contribution of customer satisfaction to customer loyalty. The type of research used is associative survey and the analysis technique used is path analysis. The data are obtained through a survey with questionaire as the main instrument. This questionnaire is distributed to customers of Indosat  BlackBerry ISATBB community. Results showed that there are positive and significant contributions of service quality towards customer satisfaction, customer satisfaction to customer loyalty, and service quality to customer loyalty all directly or indirectly.
Peran Informal Perawatan Keluarga terhadap Pencegahan Serangan Stroke pada Pasien Pasca Stroke Melinda, Putri; Suhari, Suhari; Hartono, Dodik; Alfarizi, Muhammad
JURNAL KESEHATAN POLTEKKES KEMENKES RI PANGKALPINANG Vol 11, No 2 (2023): JKP Desember 2023
Publisher : Poltekkes Kemenkes Pangkalpinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32922/jkp.v11i2.805

Abstract

Latar belakang: Pasien pasca stroke memiliki risiko lebih besar serangan berulang dengan mordibitas dan mortalitas yang lebih tinggi. Keterlibatan keluarga dalam perawatan menjadi sumber motivasi pasien dalam pengobatan. Dalam hal ini peran informal kerluarga sebagai caregiver penting untuk mencegah stroke yang berulang.Tujuan: Mengetahui hubungan peran perawatan keluarga informal terhadap pencegahan serangan stroke pada pasien pasca stroke di Puskesmas Jatiroto.Metode: Jenis penelitian ini merupakan penelitian kuantitatif dengan desain deskriptif korelasi dan pendekatan cross-sectional. Jumlah sampel sebanyak 35 responden anggota keluarga pasien pasca stroke dengan pengambilan sampel dengan tenik Accidental Sampling. Alat ukur penelitian menggunakan kuesioner peran informal perawatan keluarga dan pencegahan stroke. Analisis penelitian ini menggunakan uji sperman rho test.Hasil: Hasil penelitian didapatkan bahwa sebagian besar responden memiliki perawatan keluarga kategori baik sebanyak 26 responden (74,3%) dan pencegahan serangan stroke pada pasien pasca stroke kategori baik sebanyak 24 responden (68,6%). Hasil uji analisis Spearman's rho menunjukkan nilai Sig. (2-tailed) 0,000<0,05 yang berarti bahwa ada hubungan peran perawatan keluarga informal dengan pencegahan serangan stroke pada pasien pasca stroke di Puskesmas Jatiroto.Kesimpulan: Peran informal keluarga pada pasien stroke dapat meningkatkan perubahan hidup pasien stroke, memberikan motivasi dalam pengobatan dan pencegahan stroke berulang. Keluarga dapat memberikan dukungan perawatan secara penuh pada pasien untuk mencegah faktor risiko stroke yang berulang.
Persepsi Siswa tentang Cyberbullying dan Implikasinya dalam Layanan BK Melinda, Putri; Sukmawati, Indah
Consilium Vol 3, No 1 (2023): Consilium
Publisher : Consilium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/0895cons

Abstract

Penelitian ini dilatarbelakangi oleh adanya siswa yang kurang tepat dalam mempersepsi cyberbullying. Adanya persepsi yang positif tentang cyberbullying, seperti alasan hanya iseng dan sebagai bahan candaan. Hal ini dapat dipicu karena kurangnya pengetahuan dan pemahaman siswa tentang cyberbullying, perkembangan teknologi internet, serta penyalahgunaan media sosial yang harusnya digunakan untuk hal yang positif namun malah membawa hal yang merugikan bagi diri sendiri dan orang lain. Tujuan penelitian ini adalah untuk mendeskripsikan persepsi siswa tentang cyberbullying secara umum, dan mendeskripsikan persepsi siswa tentang cyberbullying ditinjau dari bentuk-bentuk cyberbullying yaitu flaming, harrasment, denigration, impersonation, outing & trickery, eclusion, dan cyberstalking. Jenis penelitian ini yaitu penelitian kuantitatif dengan pendekatan deskriptif, populasi penelitian siswa kelas X, XI dan XII SMAN 1 Lintau Buo dengan sampel 283 orang siswa, instrumen yang digunakan yaitu angket. Hasil penelitian menunjukkan bahwa (1) persepsi siswa tentang cyberbullying di SMAN 1 Lintau Buo secara umum berada pada kategori negatif, (2) Persepsi siswa tentang cyberbullying ditinjau dari bentuk flaming berada pada kategori negatif, (3), Pada bentuk bentuk harrasment, persepsi siswa berada pada kategori negatif, (4) Pada bentuk denigration, persepsi siswa berada pada kategori negatif, (5) Pada bentuk impersonation, persepsi siswa berada pada kategori negatif, (6) Pada bentuk outing & trickery, persepsi siswa berada pada kategori negatif, (7) Pada bentuk exclusion, persepsi siswa berada pada kategori kurang positif, (8) dan pada bentuk cyberstalking, persepsi siswa berada pada kategori negatif.
Family Values in Domee Shi Movie Turning Red Bahri, Syamsul; Melinda, Putri; Nasution, Ananta Thoriq Arrazi
Proceeding International Conference on Malay Identity The 2nd International Seminar on Language, Literature, Education, Arts and Culture
Publisher : Jurusan Sejarah, Seni, dan Arkeologi, FKIP, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the Pixar film "Turning Red," family serves as a crucial vessel for transmitting culture and ideology, particularly evident in the Chinese family dynamics portrayed within a modern Canadian society. This observation aligns with the premise that families are fundamental in shaping individuals' beliefs and values. This study explores the family dynamics depicted in the Pixar film "Turning Red" by applying Van Wel's (1994) theory of family bonding and Pecchioni and Nussbaum's (2001) theory of family conflict. The objective is to gain a nuanced understanding of how these theories illuminate the complex relationship between Mei, a thirteen-year-old protagonist experiencing a magical panda transformation, and her overprotective mother, Ming. A qualitative methodology is employed, analyzing scenes from the movie that exemplify bonding and conflictual behaviors. As findings, there are seven bonding values that found in this movie, namely attachment, commitment, interdependence, closeness, trust, intimacy, and love. Conflict values are also found that consist of five aspects. This study contributes to the understanding of family relationships in media by demonstrating how family bonding and conflict theories can be applied to analyze the intricacies of parent- child interactions.
Mobilitas Pekerja Perempuan : Peningkatan Pendapatan dan Dampak Sosial-Ekonomi Keluarga Melinda, Putri
SOSIOLOGIA : Jurnal Agama dan Masyarakat Vol 3 No 2 (2025): Sosiologia : Jurnal Agama dan Masyarakat
Publisher : IAIN Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35905/sosiologia.v3i2.11056

Abstract

The economic opportunities that exist in society today have encouraged women to engage in economic activities. One of the efforts made by women to improve their social stratification is to work to increase their income, jobs that indirectly enable women to change their social status in society. This study aims to analyze the mobility of female workers in Makkawaru Village, Pinrang Regency, and the social impact on family economics. This study uses a qualitative approach with a descriptive qualitative approach and data collection techniques through field observation and writing with a totalof 15 informants. The theories used in this study are social change theory and social stratification theory. The data analysis techniques used are data reduction, data presentation, and conclusion drawing. The results of this study show that the economic income of female workers' families at CV. Karya Mandiri indicates an increase in income from no income to a fixed income, with the initial low income level becoming a middle income, which has a maximum impact on the economy of female workers' families so that they can fully meet their household needs. The form of mobility of female workers at CV. Karya Mandiri shows vertical mobility, namely a change in status from initially being unemployed female workers to then having permanent jobs and being able to improve the social status of their families.
Efektivitas Terapi Kompres Hangat terhadap Penurunan Nyeri Dismenore pada Remaja Putri di Sekolah Menengah Kejuruan Melinda, Putri; Napitupulu, Intas Sartika
Jurnal Kesehatan dan Kebidanan Nusantara Vol. 3 No. 2 (2025): Edisi Agustus
Publisher : CV. Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69688/jkn.v3i2.335

Abstract

Dismenore merupakan salah satu gangguan menstruasi yang sering dialami oleh remaja putri, ditandai dengan nyeri pada perut bagian bawah yang dapat mengganggu aktivitas harian. Penelitian ini bertujuan untuk mengetahui efektivitas terapi kompres hangat terhadap penurunan nyeri dismenore pada remaja putri di Sekolah Menengah Kejuruan (SMK). Penelitian ini menggunakan desain quasi eksperimen dengan pendekatan pretest-posttest dengan kelompok kontrol. Sampel berjumlah 40 responden yang dibagi menjadi dua kelompok, yaitu kelompok intervensi yang diberikan terapi kompres hangat selama tiga hari berturut-turut saat menstruasi, dan kelompok kontrol yang tidak diberikan intervensi. Pengukuran intensitas nyeri dilakukan menggunakan skala Numeric Rating Scale (NRS) sebelum dan sesudah perlakuan. Hasil penelitian menunjukkan bahwa terdapat penurunan signifikan intensitas nyeri pada kelompok intervensi dibandingkan dengan kelompok kontrol (p < 0,05). Temuan ini menunjukkan bahwa terapi kompres hangat efektif dalam menurunkan nyeri dismenore pada remaja putri. Simpulan dari penelitian ini adalah terapi kompres hangat dapat digunakan sebagai salah satu alternatif non-farmakologis yang mudah dan aman untuk mengatasi nyeri dismenore pada remaja putri di lingkungan sekolah
Analisis Disparitas Putusan Tindak Pidana Tentang Pengedaran Obat Tanpa Izin Edar Melinda, Putri
Journal of Comprehensive Science Vol. 4 No. 3 (2025): Journal of Comprehensive Science (JCS)
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jcs.v4i3.3069

Abstract

This research discusses the phenomenon of disparity in court decisions against perpetrators of the crime of distributing drugs without a distribution permit in Indonesia. This disparity raises questions about equality and justice in the criminal justice system. This research departs from the differences in verdicts between two cases that have similar offenses, namely Decision Number 27/Pid.Sus/2023/PN Dmk and Decision Number 4/Pid.Sus/2023/PN Kln. Both cases involved offenders who distributed hard drugs without a distribution permit, but received significantly different criminal sentences. This study aims to determine the consideration of judges in imposing unequal criminal verdicts and what factors are the causes of the criminal act of distributing drugs without a distribution permit. Through a normative juridical approach, this study found that the main factors of disparity stemmed from the judges' interpretation of the severity of the offense, the amount of drugs distributed, and the social and economic conditions of the defendant. In one case, the defendant was sentenced to a heavier penalty because he was deemed to have earned more profit and circulated large quantities, while in another case, the defendant only received a lenient sanction because of small-scale circulation. This disparity reflects the lack of clear guidelines in sentencing and opens room for subjectivity in the judicial process. The theoretical basis used is Law Number 36 of 2009 as well as Decision Number 27/Pid.Sus/2023/PN Dmk and Decision Number 4/Pid.Sus/2023/PN Kln.The research confirms the need for harmonization in criminal decisions to reduce inequality and increase public confidence in the justice system. The proposed recommendation is the establishment of a more structured standard for judges in deciding cases related to the distribution of drugs without a distribution permit, in order to create more consistent and transparent justice.