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Effectiveness of Online Based Licensing Services at One Stop Integrated Invesment and Licensing Service of Sumatera Utara Province Amalia, Gita; Sirojuzilam; Lubis, Irsyad
Journal of Environmental and Development Studies Vol. 2 No. 2 (2021): Journal of Environmental and Development Studies
Publisher : TALENTA Publisher, Universitas Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/jeds.v2i2.6919

Abstract

The purpose of this study is to analyze the Community Satisfaction Index (IKM) and the effectiveness on online-based licensing services in the One Stop Integrated Investment and Licensing Service of Sumatera Utara Province. The analytical method used in this study is descriptive quantitative analysis. The results of the study obtained that the Index of Community Satisfaction with online-based licensing services obtained a value of 86.29. Based on KepMenPAN Number: KEP/25/M.PAN/2/2004 on General Guidelines for The Preparation of Community Satisfaction Index of Government Agency Service Units included in the quality of service "A" with the performance of service units "Very Good" because it is at the IKM Conversion Interval Value between 81.26 - 100.00. The effectiveness obtained a value of 86.02% with a very effective category because it is on interpretation of 81-100%.
Analysis of the Welfare of the Fisherman Community of Sibolga City (Comparative Study of Traditional Fishermen and Modern Fishermen) Atmaja, Adithya Rahman; Lubis, Irsyad; Sari, Raina Linda
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i1.4426

Abstract

The research findings indicate several distinctions in the well-being levels between modern and traditional fishermen in Sibolga City across various indicators. Firstly, a notable disparity exists in income and consumption indicators. Modern fishermen exhibit significantly higher well-being percentages (92.56%) categorized as highly prosperous (SS), while traditional fishermen score at a moderately prosperous level (58.64% - CS). This difference is supported by the Kruskal-Wallis test (Asymp. Sig. = 0.044 < 0.05), confirming the divergence in well-being between traditional and modern fishermen based on income and consumption. Second, no significant difference is observed in living conditions between modern and traditional fishermen. Both groups show high well-being percentages; modern fishermen at 99.30% (SS) and traditional fishermen at 90.99% (SS), supported by the Kruskal-Wallis test (Asymp. Sig. = 0.235 > 0.05), indicating a lack of disparity in well-being based on residential conditions. Thirdly, differences in the health status of family members indicate varied well-being levels between modern and traditional fishermen. Modern fishermen have a well-being percentage of 88.19% (SS), whereas traditional fishermen score at 78.49% (S). The Kruskal-Wallis test (Asymp. Sig. = 0.012 < 0.05) reinforces this disparity in well-being based on family health indicators. Lastly, disparities are found in educational accessibility indicators. Modern fishermen show significantly higher well-being percentages (97.08% - SS) compared to traditional fishermen (70.25% - S), backed by the Kruskal-Wallis test (Asymp. Sig. = 0.000 < 0.05), indicating distinct well-being levels between the two groups based on educational accessibility.
DIRECT EFFECT ANALYSIS OF ONLINE INTEGRATED BANKING SYSTEM IMPLEMENTATION ON CUSTOMER SATISFACTION AND COMPLIANCE OF SUMUT BANK Maharaja, Jannes; Lubis, Irsyad
Jurnal Riset Bisnis dan Manajemen Vol. 17 No. 1 (2024): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v17i1.7288

Abstract

This study investigates the influence of the OLIBs management information system implementation in PT Bank Sumut Pematang Siantar Branch's banking services on customer satisfaction, loyalty, and compliance. Employing quantitative analysis via Smart PLS, collected data was assessed. Outcomes highlight a significant positive impact of OLIBs on customer satisfaction, loyalty, and compliance. Smart PLS analysis establishes notable connections between OLIBs-related factors (service quality, accessibility, personalization, data security) and customer-oriented aspects. The study suggests that embracing OLIBs can amplify customer satisfaction, loyalty, and compliance. Implications extend to PT Bank Sumut Pematang Siantar Branch and other financial entities, providing insights to refine strategies, uphold robust relationships, and ensure compliance, ultimately enhancing overall customer experiences.
OPTIMALISASI BONUS DEMOGRAFI SEBAGAI PENGGERAK PERTUMBUHAN EKONOMI: STUDI KASUS PROVINSI SUMATERA UTARA Ayu Ningsi, Sri; Lubis, Irsyad
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 12, No 7 (2025): Nusantara : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v12i7.2025.%p

Abstract

Indonesia di proyeksikan mengahadapi bonus demografi pada periode 2020 - 2035.  Di Sumatera Utara tren ini sudah mulai terlihat. Penelitian ini bertujuan untuk menganalisis bagaimana mengoptimalkan bonus demografi sebagai penggerak pertumbuhan ekonomi di sumatera utara. Metode yang digunakan deskriptif kualitatif, dengan menggunakan data studi pustaka serta penelitian sebelumnya yang relevan. Temuan menunjukkan bahwa untuk mengoptimalkan bonus demografi dibutuhkan kolaborasi antara pemerintah, swasta dan masyarakat dalam meningkatkan kualitas SDM, layanan kesehatan dan akses layanan publik. Supaya dapat sebagai pengerak pertumbuhan ekonomi terutama sektor pengelolaan sektor ekonomi kreatif dan digitalisasi.