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All Journal Paulus Journal of Accounting (PJA) Journal of International Conference Proceedings
Wardhani Hakim
Universitas Hasanuddin
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

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Personality And Knowledge-Sharing Behavior Among Students at Stie YPUP Makassar Dyan Fauziah Suryadi; Mahlia Muis; Idrus Taba; Wardhani Hakim
Journal of International Conference Proceedings (JICP) Vol 5, No 2 (2022): BEFIC Conference Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v5i2.1683

Abstract

Collaborative learning is one of the most effective and popular techniques applied in building a better cooperative attitude among students in exchanging and sharing knowledge. This study aims to investigate the relationship between the Big Five Personality (extraversion, agreeableness, conscientiousness, neuroticism, openness to experience) and knowledge sharing at STIE YPUP Makassar students. This study uses a quantitative approach with 138 student respondents STIE YPUP Makassar. Data was collected through Google Form and analyzed using SPSS tool. The results of the study found that (1) all types of personality extraversion, agreeableness, openness to experience, and conscientiousness had a positive impact on knowledge-sharing behavior among students, while neuroticism had a negative impact on knowledge-sharing behavior because the character of students with unstable temperaments tended to affect student interactions in terms of share knowledge, (2) Extraversion dominant character sharing knowledge because they tend to like to live in groups and easy to socialize.Keywords: Extraversion, Agreeableness, Conscientiousness, Neuroticism, Openness to Experience, Knowledge Sharing
PENGARUH LAYANAN DIGITAL, LOKASI DAN DURASI LAYANAN TERHADAP KEPUASAN KONSUMEN MELALUI MINAT KONSUMEN SEBAGAI VARIABEL INTERVENING Nuri Ervanto; Musran Munizu; Wardhani Hakim
Paulus Journal of Accounting (PJA) Vol 4 No 2 (2023): Paulus Journal of Accounting (PJA)
Publisher : Program Studi Akuntansi Universitas Kristen Indonesia Paulus

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Abstract

Consumer problems when facing damage to Honda vehicles will look for information where, where, and tool solutions related to damage along with prices and processing time and how to make maintenance more effective and efficient. The purpose of this study is to improve the quality of service to customer satisfaction companies namely PT. Honda Sanggar Laut Selatan for consumer interest. The research method used is the Service Quality (Servqual) and Importance Performance Analysis (IPA) methods to measure the level of satisfaction and interest of a given consumer. Based on the results of the study indicate that the service quality of PT. Honda Sanggar Laut Selatan is quite good, but there is one service quality attribute that still needs to be improved or redeveloped from several service quality attributes, namely regarding digital services in providing solutions. Recommendations for improvements given include holding an introduction to the duration of the service, the good location is always published regularly. To measure the resulting digital services, testing was carried out using a questionnaire and several sample questions in the form of interactive media applications (Software SmartPLS version 3.0). The test results will show how much consumer interest in consumer satisfaction.
Co-Authors Dyan Fauziah Suryadi Mahlia Muis Muhammad Idrus Taba Musran Munizu Nuri Ervanto