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ANALYSIS OF NON-PERFORMING LOAN (NPL) HANDLING MECHANISMS IN PJT II EMPLOYEE COOPERATIVES BY BHAKTI RAHARJA Indah Nurfitria Sari; Santi Pertiwi Hari Sandi; Ery Rosmawati
Jurnal Ekonomi Vol. 11 No. 02 (2022): Jurnal Ekonomi, Periode September 2022
Publisher : SEAN Institute

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Abstract

PJT II Karya Bhakti Raharja Employee Cooperative is one of the employee cooperatives under the auspices of BUMN. One of the activities in this cooperative, of course, is savings and loans. In financial institutions, the term bad credit is not something foreign. Bad credit or commonly called Non-Performing Loan is a delay in loan payments by customers. Many factors influence the occurrence of bad loans, for example, economic problems that make customers not smooth in paying their loans. To anticipate things like this, each financial institution has its own mechanism or method of handling it. The purpose of this study was to determine the mechanism for handling bad loans or Non Performing Loans in KBR Cooperatives with a quantitative descriptive approach research method. One of the treatments that the KBR Cooperative can take when a customer has bad credit is by giving a Warning Letter (WL 1,2,3). The calculation of the NPL in the KBR cooperative is 0,47%, which means it is in the “very healthy” category.
Pelatihan Karyawan Pada CV. Arsana Sentosa Aniqa Asriah; Syafira Adinda Fauzy; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The purpose of this industrial visit is to find out about employee training and development at CV. Arsana Sentosa which is an important thing to do for CV. Arsana Sentosa, this visit is very important in a visit or scientific article. relevant past visits serve to organize theory and benefits in training among employees. This article discusses knowledge, skills and attitudes about a Human Resource Management relationship that has a goal in training. The purpose of this article is to develop and find innovative training in the future by carrying out training objectives by means of knowledge, skills and attitudes that are honest and good. Articles from the Visit include: The first three are "Knowledge in training" "Ability in employee training" and "attitude in employee training." The method used in this visit is a descriptive method obtained by the author through observation, interviews and documentation. The results of this industrial visit indicate that the human resource management carried out in developing the CV. Arsana Sentosa is implemented through job training, development and innovative training, employee attitude with honesty and mandatory training that is carried out regularly.
Manfaat Motivasi Kerja Dibidang Usaha Kerupuk Jaenudin J; Muhamad Septiaraya Latif; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

Our goal of visiting Umkm's place is to expand existing sales in our city, namely Karawang and also improve culture. Work motivation is a driving force in a person to behave and work diligently in accordance with the duties and obligations that have been given to him. The decline in work motivation for MSME actors in Belendung village can be caused by several factors, starting from the Covid-19 pandemic which has reduced sales productivity to no there was a month's worth of productivity, as well as an increase and scarcity of materials to make products. The methods used in this service are interviews and observation. Interviews were conducted in order to obtain information directly to explain a matter or situation and conditions that occur in SMEs. While observations are made with the aim of drawing conclusions by direct observation. Based on the research conducted, the result is that there is a decrease in work motivation for MSME actors in Belendung village, this is caused by problems that occur without any effort to increase work motivation so that they can work optimally.
Penerapan Metode Digital Marketing Pada Mixue Rengasdengklok Meiliana Halim; Gabriel Matius Wijaya; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The purpose of this industrial visit in the Mixue Rengasdengklok is: 1. To know types of digital marketing 2. To know the digital marketing methods carried out by Mixue Rengasdengklok. This type of research used is descriptive with observative. The results we obtained from the visits that we have already done, among other things, know the marketing done by Mixue itself. Social media is very important as one of the tools (digital marketing) carried out by Mixue Rengasdengklok to start its first business, because the time used more effectively and efficiently does not waste a lot of time, does not require a large capital to make a brochure and does not spend a great deal of energy to share the brochures. Social media can be used as one of the digital tools to do a promotion or advertise most of the products of the business itself. In the content of Mixue there is unique content and managed to draw the attention of the public to its products. The uniqueness and quality of the content associated with the product has resulted in positive reviews.
Pelayanan Jasa Service Komputer Dalam Meningkatkan Loyalitas Pelanggan Recovery.U Annisya Sekar Cakra Buana; Mukjizah Dwi Prihartina; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

Computer service providers need to pay attention to the needs and expectations of customers to retain and attract new customers. Companies also need to invest in employee training and development, improving operational processes, and improving service efficiency. Quality computer service services have a very important role in increasing customer loyalty. The purpose of this industrial visit is to provide direct experience and insight to understand directly how the computer service process is carried out and can provide an opportunity to see firsthand how computer technicians carry out their duties. The author uses a descriptive method with an observative. Primary data obtained is through interviews and direct observation of business actors and secondary data obtained from articles or books related to the title of writing. Based on the industrial visit, the authors obtained the results that the Recovery.U company prioritizes service both technically and provides responsive suggestions and input in handling customer requests to increase customer loyalty. Quality and satisfaction affect customer loyalty. Creating customer satisfaction with good service quality has benefits such as providing a good basis for repeat use of services by customers because it creates customer satisfaction and loyalty. To be able to improve the company's services, it is necessary to increase the number of employees needed based on the volume of work, the level of customer demand, and the scope of services offered so that in the future it can receive more customer requests every day due to the appropriate employee capacity.
Manfaat Promosi Pada Minat Beli Konsumen Toko Budi Jaya Alfath Dedeh Sartika; Siti Sa’adah Akmaliyah; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

Toko Budi Jaya Alfath is a business in the furniture sector that produces self-produced household furniture. The main purpose of industrial visits is to gain practical knowledge and experience in the field, which cannot be obtained through reading or teaching in class. In addition, industrial visits can also provide an overview of the work environment and working conditions of certain industries so that they can help participants prepare to work in that industry. The method used is descriptive method with direct observation by conducting interviews with the owner's wife. The results of the visit show that the promotion process using digital media platforms such as social media has a significant influence on consumer buying interest, the promotion process can help increase sales. Based on the results of this study, it is suggested that Toko Budi Jaya Alfath continue to pay attention to the importance of the promotion process using digital media in ensuring fast sales and increased sales.
Kualitas Pelayanan Jasa Pengiriman Barang Pada J&T Express Karawang Cabang Kondang Jaya Desi Nurmala; Vadya Marshanda Budiman; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

This writing aims to determine the quality of goods delivery service at the J&T ExpressKarawang Kondang JayaBranch. The quality of goods delivery services is a key factor in meeting consumer needs and maintaining customer satisfaction. This paper focuses on key aspects of service quality, including speed of delivery, delivery security, delivery reliability, and customer service. The method used in this writing is descriptive method with observation,the results of the writing show that J&T Express Karawang Kondang Jaya Branch has a high level of customer satisfaction in terms of delivery speed. Delivery security is also valued well by customers, with an adequate packaging system to protect goods.
Promosi yang Dilakukan Dhinda Hijab Dalam Menjaga Loyalitas Pelanggan Arni Eza Putri; Hanapiah Halimatu Sya’diah; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The purpose of carrying out this industrial visit is to find out about the promotion of dhinda hijab in maintaining customer loyalty. The method used in this study is descriptive with observation, data collection using interview techniques, observation, documentation, and literature. dhinda hijab has increased and is starting to be known by many people as a hijab brand with quality that is comfortable to wear, to maintain customer satisfaction Dhinda Hijab makes it easy for its customers, namely by spreading information on various internet media so that they can easily access the products they are looking for or want through social media like Instagram, Shopee and Tiktok. The best social media for marketing and promoting is Tiktok, because there are many attractive promos such as discounted prices and free shipping which are easy to get, and if calculated from administrative costs for sellers, Tiktok is lower than other social media. Digital marketing makes it easier for consumers to make purchases and provide product ratings, which can then be used as a benchmark for customer satisfaction and product evaluation for sellers.
Penjualan Dengan Harga yang Terjangkau Guna Meningkatkan Daya Saing UMKM Dimsum Senopati Chika Wulandari; Shirley Anggita Rahayu; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

The purpose of this research is to study the production process and marketing strategies carried out by the Dim Sum Senopati company and to increase our knowledge in the business sector. The method of writing this article is a descriptive method and data collection techniques through interviews, observation and documentation. And data analysis techniques using content analysis (documentation research) and descriptive analysis. The use of an affordable price strategy in selling Dim Sum Senopati is an effective step to increase business competitiveness. Competitiveness is very important in the business world in facing strong competition in the market. By offering products at affordable prices, businesses can attract more potential customers who may previously have thought products were too expensive. For this reason, companies must always try to produce high quality products but at prices that are still affordable by consumers.
Pencatatan Manual Pada Laporan Keuangan Ayumi Salon di Era Digital Asep Mulyana; Mariam M; Santi Pertiwi Hari Sandi; Dwi Epty Hidayaty
Madani: Jurnal Ilmiah Multidisiplin Vol 1, No 5 (2023): Juni
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

Ayumi salon is one of the SMEs engaged in hairdressing services. Ayumi salon has been operating for about 34 years and was founded by Mrs. Hj Tati in 1989 which is located on Jl turi timur Rt/rw 002/001, Tanjung Jaya Village, Tempuran, Karawang. The aim is to find out the financial recording reports at Ayumi salons that apply manual methods in the digital era. The method used in this visit was descriptive and observative. The method used in this study was descriptive and observative. Data collection used interviews, observation, documentation, and literature. Financial statements are things that affect a company's income. Financial reports at Ayumi salon still use a manual system, namely by recording manual bookkeeping every day. this is due to the high costs incurred, as well as the lack of human resources capable of operating the system. manual financial reports have advantages and disadvantages that will have an impact on the business that is being carried out, therefore UMKM Ayumi salon studies accounting in the digital era to help compile financial reports.Â