Dian Febrianingsih
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Peran Grup Shalawat Dalam Perubahan Perilaku Remaja Dian Febrianingsih; Muhammad Imamul Muttaqin Arisandi; Zainal Arifin
TARBIYA ISLAMIA : Jurnal Pendidikan dan Keislaman Vol. 12 No. 2 (2022): TARBIYA ISLAMIA
Publisher : Education for Islamic Studies Department, Islamic University of Majapahit (Universitas Islam Majapahit) Mojokerto, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/tarbiya.v12i2.700

Abstract

Penelitian ini bertujuan untuk: 1) mengetahui kegiatan grup shalawat shoutus syifa di dusun Kedung Banteng Sirigan Paron; 2) mendeskripsikan dan menganalisis peran grup shalawat shoutus syifa dalam perubahan perilaku remaja dusun Kedung Banteng Sirigan Paron. Peran grup shalawat dalam tulisan ini dideskripsikan dengan peran grup shalawat bagi para anggotanya. Sedangkan perilaku remaja yaitu situasi dan kondisi yang dilewati oleh remaja sesuai dengan tugas perkembangan masa remaja. Penelitian yang dilakukan merupakan penelitian kuantitatif dengan studi kasus yaitu studi mendalam tentang individu atau suatu unit dalam jangka waktu tertentu. Metode pengumpulan data dalam penelitian ini dilakukan dengan observasi, interview/ wawancara, dan dokumentasi. Proses analisis data yang dilakukan dalam penelitian ini menggunakan triangulasi data. Penelitian ini dilaksanakan di Kedung Banteng Sirigan Paron dengan subjek penelitian berjumlah 4 orang remaja. Keempat remaja tersebut adalah anggota grup shalawat shoutus syifa yang menurut pengamatan peneliti mengalami perubahan perilaku setelah bergabung dengan grup shalawat. Hasil dari penelitian ini adalah kegiatan grup shalawat shoutus syifa’ di dusun Kedungbanteng Sirigan Paron meliputi shalawat bergilir dari mushola ke mushola, mengisi hajatan masyarakat dan kegiatan-kegiatan rutinan yaitu kegiatan rutinan shalawatan pada setiap kamis malam dan pengajian Jumat pahing. Grup shalawat shoutus syifa sangat berperan dalam perubahan perilaku remaja anggota grup itu sendiri dalam aspek perubahan keadaan emosi, perubahan sosial, perubahan moral dan hubungan dengan keluarga.
TINGKAT KEPUASAN KONSUMEN DALAM MENGONSUMSI PRODUK MINUMAN KOPI BERDASARKAN ATRIBUT PRODUK (Studi Kasus KL Coffee Bandar Lampung) Dian Febrianingsih; Fadila Marga Saty; Irmayani Noer; Fitriani Fitriani
Mimbar Agribisnis : Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Vol 9, No 1 (2023): Januari 2023
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/ma.v9i1.8938

Abstract

The rise of coffee shops in Bandar Lampung causes people to have many choices according to the wishes of the community. One of the coffee shops that has survived the rapid development of the coffee shop business in Bandar Lampung is KL Coffee. This final project aims to describe the characteristics of KL Coffee consumers, analyze the level of satisfaction and recommendations for improvement of KL Coffee priorities, as well as to determine the loyalty of KL Coffee consumers. The sampling technique used in this study is Accidental Sampling. Respondents in this study amounted to 52 respondents. The data analysis methods used are descriptive analysis, Customer Satisfaction Index (CSI) analysis, Importance Performance Analysis (IPA), and Net Promoter Score (NPS). The results showed that the characteristics of KL Coffee respondents were 78.85% of respondents aged 21-25 years, dominated by female consumers as many as 61.54% of respondents, as many as 88.46% of respondents were unmarried, 50% of respondents had a D4/S1 education, with 46.15% of respondents have pocket money/income per month as much as Rp. 500,000 – Rp. 2,500,000, as well as family members 1-4 people as much as 50% of respondents and 5-8 people as much as 50% of respondents. The results of the analysis using the Customer Satisfaction Index (CSI) method show that the level of customer satisfaction is 87.80% which is included in the very satisfied category. Recommendations for improvement for KL Coffee are instruments that are in quadrant I of the Cartesian diagram of Importance Performance Analysis (IPA) there are 4 instruments, namely consumers hope that the price of products offered by KL Coffee is affordable with quality, consumers hope that the products served have a stable taste in every season. the presentation. The results of the calculation of the Net Promoter Score (NPS) obtained a result of 30.77% which is included in the loyal category.