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All Journal JURNAL SISTEM INFORMASI Applied Information System and Management Jurnal Informasi dan Teknologi Jurnal Perangkat Lunak ALINIER: Journal of Artificial Intelligence & Applications

Rinda Hesti Kusumaningtyas, Rinda Hesti

Universitas Islam Negeri Syarif Hidayatullah Jakarta

Author-ID : 539888

Arts Automotive Engineering Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

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PERSEPSI NASABAH AKAN LAYANAN ATM DAN E-BANKING DENGAN METODE TAM Rinda Hesti Kusumaningtyas; Elsy Rahajeng
STUDIA INFORMATIKA: JURNAL SISTEM INFORMASI Vol 10, No 2 (2017): Studia Informatika: Jurnal Sistem Informasi Vol. 10 No. 2 Oktober 2017
Publisher : UIN Syarif Hidayatullah Jakarta

ATM and e-banking is one of the technologies banking. E-banking is composed of Internet banking and SMS Banking. The general objective of this study was to determine the public perception of various people, especially banking customers will service ATM and e-banking. Methodology in this research using TAM as a tool to measure customer perception with data collection. Testing hypotheses using validity and reliability, the classic assumption test and multiple linear regression test. On the validity of all valid variable-value is above 0.1 the value of tolerance and reliability are worth reliable only. On normality test, graph plots obtained following the diagonal lines except the hypothesis interest income earned by the patterned plot graph and follow diagonal line. In multicolinearity test all variables does not occur multikolinearitas in getting out of tolerance values >0.1 and VIF <10. In the test heterokedastisitas on the graph plots the points obtained spreading pattern is not clear above and below the number 0 on the X axis and Y, except the hypothesis interest income earned by thepatterned plot graph below and above the Y. On Multiple Linear Regression Testing using R2 test, t test and F test results obtained independent variable significant effect on the dependent variable. From the results of hypothesis testing, it is known that the perception of the Customer will be ATM and e-banking methods TAM consisting of utilities/public works, Ease/PEU, Attitude/ATU, Interests/Biu, Technology/ATEU much influenced by variables of age and occupation. In the variable interest income was also influence each other.

IDENTIFIKASI FAKTOR PENENTU KEPUTUSAN KONSUMEN DALAM MEMILIH PRODUK PERBANKAN (STUDI KASUS : MAHASISWA UIN SYARIF HIDAYATULLAH JAKARTA) Alvin Handrianto Saputra; Rinda Hesti Kusumaningtyas; Nita Alfiani
STUDIA INFORMATIKA: JURNAL SISTEM INFORMASI Vol 10, No 1 (2017): Studia Informatika: Jurnal Sistem Informasi Vol. 10 No. 1 Februari 2017
Publisher : UIN Syarif Hidayatullah Jakarta

The behavior of a bank customer to determine your decision in choosing a bank products such as funding, lending, and of this service can be affected by several factors such as consumer confidence in the banks concerned, customer satisfaction with banking services, and confidence in the experience of the previous experience of bank customers. This research aims to analyze and find out how big the influence of factors that are tested to students of UIN Syarif Hidayatullah Jakarta. This research method used is descriptive analytic method with cross sectional study design and for sampling by purposive and snowball sampling method. The results of this study can be concluded that the factor of consumer knowledge about banking products, service factor, and the location factor is affecting decision makers students of UIN Syarif Hidayatullah Jakarta in selecting a banking product with the percentage of >75%. Psychological factors only slightly influence the decision makers students of UIN Syarif Hidayatullah Jakarta in select banking products because it has a percentage of <75%. While the service factors are actors that most influence the decision makers students of UIN Syarif Hidayatullah Jakarta in selecting banking products. It can be seen from the resulting percentage value of 81.7%.

Co-Authors Alvin Handrianto Saputra Aries Susanto Hasan Taufik Chandra Wirawan Diana Putri, Sallma Elsy Rahajeng, Elsy Eri Rustamadji Eva Khudzaeva Ginanjar Ramadhan Ginanjar Ramadhan Huda, Muhammad Qomarul Icha Yulian Imam Ali Khumaidi Mudinillah, Adam Najma Mufidatul Fudholak Nita Alfiani Nur Aeni Hidayah Pramesti, Azilla Auri Putri, Sallma Diana Qurrotul Aini Rahmali, Adinda Sarip Hidayatuloh Uden Agustian Hidayat Yulian, Icha Yusrina Aziati

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