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Revealing Consumer Motivation on The Shopee Marketplace Toward Natural-Based Skincare Products Muslimah, Tsaniatu; Nugroho, Dian Ari
Jurnal Manajemen Pemasaran dan Perilaku Konsumen Vol. 4 No. 2 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jmppk.2025.04.2.12

Abstract

The rapid developments in Indonesian cosmetic industry have brought various choices of skincare products for customers. Therefore, they need to be more selective in choosing the suitable products. Natural-based skincare products offer natural ingredients safer for the skin and the environment. However, consumers’ motivations for choosing certain products are subjective since they depend on their individual assessments and interpretations. Therefore, understanding consumer motivation, being difficult and complex, is not an easy task. The objective of this qualitative case study is to analyze elements that can motivate consumers to choose natural-based skincare products. The research subject consists of five informants who have purchased the natural soap products of Aurolia.id via Shopee. The data was harvested through interviews, document studies, and library research, by which elaborate findings were acquired. This study finds that the factors that motivate consumers’ choice include prices that are more competitive than those of similar products, positive reviews from other consumers, relational proximity between them and the business owner, their knowledge about the products, the quality of the product, their proximity with the seller’s location, and distribution channels provided by Shopee.
STRENGTHENING MSME CAPABILITY THROUGH COMMUNITY-BASED HR MAPPING IN MALANG Misbahuddin Azzuhri; Dian Ari Nugroho; Aji Purba Trapsila; M. Mukhlis Amrullah; Muhammad Fajrul Islam F; Naima Andleeb
EMPOWERING HUMANITY Vol. 4 No. 1 (2026): Current Issues 7
Publisher : SMARTINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58765/emhum.v4i1.448

Abstract

This community service program aimed to strengthen MSME capacity through a community based HR needs-mapping approach that served as the foundation for targeted capacity-building interventions. The program was implemented in collaboration with Perumda Tugu Aneka Usaha and involved 50 MSME actors. HR needs were assessed using structured surveys, focus group discussions (FGD), and field observations. Based on the mapping results, a series of activities was conducted, including basic HR management training focusing on role clarification and simple standard operating procedure (SOP) development, followed by the establishment of MSME learning communities organized by business sector and geographic proximity. The findings revealed that digital literacy represented the strongest capability among participants, whereas managerial practice and community engagement exhibited the largest competency gaps, indicating priority areas for capacity development. Program evaluation demonstrated improved role clarity, initial adoption of basic HR management practices, and stronger collaboration among participating MSME through the newly established learning communities. The program produced a community-based HR needs-mapping model integrating HR capability, managerial practice, digital literacy, and community engagement. This model provides a practical and evidence-based framework for designing sustainable MSME capacity building programs that can be adopted by local governments, development agencies, and other institutions supporting MSME development.