Claim Missing Document
Check
Articles

Found 8 Documents
Search

PENGARUH INTERNET BANKING, KUALITAS LAYANAN, REPUTASI PRODUK, LOKASI, TERHADAP LOYALITAS NASABAH DENGAN INTERMEDIASI KEPUASAN NASABAH NURSIANA, ADINOTO
Jurnal Keuangan dan Perbankan Vol 19, No 3 (2015): September 2015
Publisher : D-III Keuangan dan Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (400.123 KB)

Abstract

Customer loyalty is one of the important factor that affect the growth of the bank.  This research examined  the effect of internet banking, service quality, reputation, product, and location  on customer loyalty with the intermediation  customer satisfaction. As analycal tool in this research is using software LISREL 8.80.Result from  this research. first, internet banking has a negative and not significant impact on customer satisfaction and customer layalty,  second, service quality, reputation, product, and location  have a positif and significant impact on customer satistaction, but its have a negative and not significant impact on customer layalty, third, customer satisfaction has a negative and not significant impact on customer loyalty.  So as to enhance customer loyalty, banks need to provide the best relationship between bank’s marketer and customer.
IDENTIFIKASI PRIORITAS PEMBENAHAN KINERJA KEJADIAN RISIKO OPERASIONAL KEBUN RAYA CIBODAS BERLANDASKAN TEMUAN PERANGKAT DETEKSI Sugiarto, Sugiarto; Wahjudi, Januar; Nursiana, Adinoto; Budhijono, Fongnawati; Sutrisno, Sutrisno
Jurnal Bina Manajemen Vol. 12 No. 1 (2023): Jurnal Bina Manajemen Volume 12 Nomor 1 September Tahun 2023
Publisher : STIE Wiyatamandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52859/jbm.v12i1.509

Abstract

The rapid changes in developments in many aspects recently have made the role of operational risk management in the Cibodas Botanical Gardens very strategic. For this purpose, various detection tools are needed that enable the management of the Cibodas Botanical Gardens to trace various risk events, especially those that have significant impact on visitors, and based on these findings, the management can design various relevant operational risk management strategies and its implementation. This research is based on mixed research methods, using cross section data taken using the Concurrent Triangulation Strategy technique from 560 tourists and key informants at the Cibodas Botanical Gardens. Various detection tools used in this research include Frequency Tables, Bar charts, Pareto Diagrams, Cause and Effect, Importance-Performance Analysis, and Expectation and Perception Difference tests. The research results found that there was a synergy of various detection devices used in tracing various risk events which in order of priority had significant impact on tourists, namely Doctors on Duty, Adequate number of officers, Suggestion boxes, Management Innovation, Polyclinics, Toilets, Published information, Manpower, Quality of workforce, Helpful service, Parking space, Availability of information, and Prompt service.
Eksplorasi Celah Penelitian Pariwisata Berkelanjutan Berbasis Manajemen Risiko Homestay Sugiarto, Sugiarto; Kiswantoro, Amin; Nursiana, Adinoto; Susanto, Dwiyono Rudi; Wahjudi, Januar; Budhijono, Fongnawati; Sutrisno, Sutrisno
Jurnal Bina Manajemen Vol. 12 No. 2 (2024): Jurnal Bina Manajemen Volume 12 Nomor 2 bulan Maret 2024
Publisher : STIE Wiyatamandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52859/jbm.v12i2.575

Abstract

Indonesia memiliki sumber daya pariwisata yang berlimpah yang bila diberdayakan dengan optimal memungkinkan Indonesia menjadi salah satu kekuatan pariwisata terbesar di dunia. Agar pariwisata Indonesia berkelanjutan, berbagai potensi parisata yang dimilikiseyogyanya dikelola melalui kegiatan pariwisata yang berbasis masyarakat. Homestay yang diinisiasi dan dikelola oleh masyarakat lokal merupakan salah satu bentuk pariwisata yang berbasis masyarakat. Pergeseran keperilakuan wisatawan akhir-akhir ini memberi ruang akan wisata dengan minat khusus, yang menjadikan homestay dengan keunikan karakternya menjadi alternatif berwisata. Sayangnya banyak homestay yang dikelola seadanya sehingga berpotensi memunculkan risiko. Normatifnya manajemen risiko pada homestay dapat membantu mengurangi risiko-risiko yang mungkin terjadi, namun hingga kini masih sedikit penelitian yang membahas tentang dampak manajemen risiko pada homestay secara keseluruhan. Penelitian tentang dampak manajemen risiko pada homestay dapat membantu pemilik homestay dalam memahami manfaat dari penerapan manajemen risiko pada homestay, dapat membantu pengelola homestay dalam menerapkan manajemen risiko secara efektif. Penelitian ini mengeksplorasi penelitian- enelitian yang sejauh ini telah dilakukan terkait pariwisata berkelanjutan berbasis manajemen risiko homestay dalam rangka melihat peluang untuk dilakukannya penelitian sehubungan manajemen risiko homestay di masa mendatang. Eksplorasi yang dihasilkan dari VoS Viewer mengindikasikan bahwa kajian tentang peran manajemen risiko homestay ataupun manajemen risiko operasional homestay terhadap Sustainability Tourism berbasis komunitas masih langka, dengan demikian masih terbuka peluang untuk penelitian mendatang.
PENGARUH FINANCIAL DISTRESS DAN LEVERANGE TERHADAP KONSERVATISME AKUNTANSI DENGAN KEPEMILIKAN INSTITUTIONAL SEBAGAI VARIABEL MODERASI Maryanti, Erisia; Nursiana, Adinoto
MEASUREMENT : Jurnal Program Studi Akuntansi Vol 19, No 1 (2025): MEASUREMENT : JURNAL AKUNTANSI JUNI 2025
Publisher : Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/mja.v19i1.7784

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh financial distress dan leverage terhadap konservatisme akuntansi, serta untuk menilai peran kepemilikan institusional sebagai variabel moderasi dalam hubungan antara financial distress dan leverage dengan konservatisme akuntansi pada perusahaan properti dan real estat yang terdaftar di Bursa Efek Indonesia periode 2019-2021. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan sumber data sekunder yang diperoleh dari laporan tahunan (annual report) perusahaan. Populasi sektor properti dan real estat yang terdaftar di Bursa Efek Indonesia pada tahun 2019-2021 adalah sebanyak 67 perusahaan. Dengan menggunakan teknik purposive sampling, sampel yang sesuai dengan kriteria-kriteria yang ditentukan adalah sebanyak 41 perusahaan. Metode analisis dalam penelitian ini adalah analisis regresi linier berganda dan MRA dengan bantuan program SPSS 25. Penelitian ini menunjukkan hasil bahwa financial distress dan leverage berpengaruh negatif dan signifikan terhadap konservatisme akuntansi. Kepemilikan institusional tidak mampu memoderasi hubungan antara financial distress dengan konservatisme akuntansi, sedangkan kepemilikan institusional memperkuat pengaruh negatif leverage terhadap konservatisme akuntansi.
The Impact of Marketing Communication in Attracting Customer (Case Study at Fairmont Hotel Jakarta) Natakusumah, Yuan Reza Maulana; Nursiana, Adinoto; Suryono, Chondro
Jurnal Penelitian Pariwisata Vol 1 No 1 (2017): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v1i1.8

Abstract

Fairmont Hotel Jakarta has the unstable occupancy from month to month, started from January to December 2016. The objective of this research is to know the impact of marketing communication in attracting customer at Fairmont Hotel Jakarta. This research used associative casual. Population are all the guests who stayed in Fairmont Hotel Jakarta in the year of 2016. The sampling technique is non-probability sampling, and used incidental sample. The number of sample in this research is 120 respondents. Data was collected by distributing questionnaires with Likert scale. The statements in the questionnaires were tested of their validity and reliability. The data was analysed by using SPSS 19.0. The study found that marketing communication that consisted of advertising, sales promotion, public relation, personal selling and direct marketing impacted to attract customers 22,9%.
The Effect of Online Guest Review, Hotel Facilities and Online Travel Agent Price On Decision To Stay At Grand Rocky Hotel Bukittinggi : The Case Of Traveloka Azulmi, Desy; Nursiana, Adinoto; Ingkadijaya, Rahmat
Jurnal Penelitian Pariwisata Vol 2 No 2 (2018): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v2i2.38

Abstract

Technological developments have shifted the behavior of offline bookings to worldwide online booking, including in Indonesia. This country is currently experiencing a significant increase in the number of Online Travel Agents such as Traveloka. In this website, people can see reviews from previous guests on the strengths and weaknesses of the hotel, and it facilitates people to select a hotel matching to their needs and preferences. Previous research proves that online reviews and facilities affect the guest’s stay decisions. This research aims to determine the effect of online reviews, hotel facilities and prices on the decision to stay at the Grand Rocky Hotel Bukittinggi. The method used in this research is a qualitative method to obtain comprehensive, valid, reliable and objective data. The sample used in this research were 100 guests who stayed at the Grand Rocky Hotel with the reservation through Traveloka. Sample selection was based on purposive sampling technique, and data collection was conducted by Likert questionnaires to investigate the effect of online reviews, facilities and prices on the decision to stay. The results reveals online reviews, hotel facilities and prices have a strong influence on the decision to stay. Therefore, online reviews, facilities, and competitive prices serve as marketing tools to increase hotel revenues from the Online Travel Agent.
Marketing Mix Factors that Influence Visitors Choose Aeon Mall as a Shopping Tourism Destination Naftali, Cathy; Nursiana, Adinoto; Brahmantyo, Himawan
Jurnal Penelitian Pariwisata Vol 1 No 1 (2017): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v1i1.4

Abstract

Aeon mall is company from Japan, and joint venture with Sinarmas Land for PT.AMSL Indonesia. Aeon mall grand opening in BSD, Tangerang 30 May 2015, after two years from the opening Aeon Mall has already many visitors from area in Jabodetabek. Marketing mix approach is used from Morrison (2002) product, price, place, promotion, people, packaging and programming, also partnership. The aim of this study was to determine the effect of marketing mix based on Morrison theories to visitor decision of visiting Aeon Mall. This research used descriptive method approach. The population in this study is Aeon Mall visitors. The respondent was chosen by random sampling. The numbers of respondents are 218 people. The data was collected by distributing questionnaires. The analysis technique used validity and reliability, frequencies, mean, the classical assumption test, t-test, f-test, regression analysis, hypothesis test and coefficient of determination by using SPSS for windows 20.0. The study found that there was a positive and significant impact of product, promotion, and partnership to visitor’s decision of visiting Aeon Mall. But there wasn’t a positive and significant effect of price, place, people, packaging and programing to the visitor’s decision of visiting Aeon Mall.
Ternate Government’s Efforts in Establishing Culture-based Tourism Destinations through Heritage City Nurlaili, Nurlaili; Nursiana, Adinoto; Hermantoro, Henky
Jurnal Penelitian Pariwisata Vol 1 No 1 (2017): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v1i1.7

Abstract

Ternate, one of the oldest cities in Indonesia, has committed to establish a culture-based tourism through heritage city. This city needs to go through some approaches by conducting inventory of historical studies and mapping the existing historical assets. To achieve the goals above, the history of the city can provide distinctiveness on the theme of the city as heritage-based coastal and islands. This research aims to find out the efforts conducted by the local government to create the heritage city as part of culture-based tourism. The method used in this research is the mixed methods which combines qualitative and quantitative. The research is done by combining two forms of pre-existing research which emphasizes on the understanding of problems in social life based on reality on natural setting. The research has revealed some attempts from the local government to increase the value of assets heritage and also to restore the glory of Ternate in the future simultaneously. And these efforts, have gained full support from the local community