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Analysis of Management Function on Health Protocol in the Medan City Traditional Market Environment Widiya Nisa; Juanita Juanita; Siti Khadijah Nasution
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6058

Abstract

The purpose of this study is analysis of management function on health protocol in the Medan City Traditional Market Environment. This study uses a qualitative research method with a phenomenological design. This research is conduct in the Medan City Traditional Market Environment. This research is conduct from February to April, 2022. The informants in this study are market managers, traders, and visitors. Qualitative data analysis in this study uses Cresswell's theory which consists of organizing and preparing data for analysis, read or look at all the data, start coding all of the data, used coding process to generate a description, interrelating themes, and interpreting the meaning of themes. The results of the study indicate that management function to support all activities arranged based on needs has not run consistently. To market managers to be consistent in meeting the needs for implementing health protocols and having a high commitment to supporting the implementation of health protocols in the market by forming a special team in implementing health protocol policies, making standard operating procedures for implementing health protocols, providing the necessary infrastructure and continuously carry out socialization, supervision and discipline in order to improve compliance in the market and can implement health protocols in accordance with the health protocol policies that have been contained in Mayor Regulation Number 27 of 2020.  
Optimization of Hospital Patient Management through a Combined RFM and Fuzzy C-Means Approach: Enhancing Service Efficiency and Quality Cut Roza Asminanda; Widiya Nisa; Iswandi Idris; Ruri Aditya Sari; Rizaldy Khair
Journal of Science and Education (JSE) Vol. 5 No. 2 (2025): Journal of Science and Education (JSE)
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/jse.v5i2.408

Abstract

Healthcare services in Indonesia are considered inadequate, particularly in patient management at hospitals, which face significant challenges related to operational efficiency and service quality. With underlying issues such as limited capacity and resources, the variability of patient needs, and difficulties in predicting visit patterns, this research highlights the urgency of optimizing patient management through an innovative approach. This study aims to develop an effective patient management model by combining the RFM (Recency, Frequency, Monetary) method with Fuzzy C-Means. This approach is expected to provide a more accurate understanding of patient behavior and needs, enabling more effective resource allocation and improved service quality. The research methodology involves a literature review, data collection and preprocessing, clustering using the Fuzzy C-Means algorithm, cluster validation, patient characteristic analysis, and report preparation. Transaction and registration data from patients at Malahayati Hospital Medan, covering the period from January 2023 to March 2024, serve as the basis for the analysis
The Management of Food Delivery Systems in the Nutrition Installation at the Hospital Widiya Nisa
International Journal of Health and Medicine Vol. 1 No. 3 (2024): July : International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v1i3.37

Abstract

One of the important roles of nutrition services is to improve the nutritional status of patients in hospitals so that it is hoped that this can speed up the healing process and shorten the length of stay. The aim of this research is to determine the food management system in order to fulfill patient nutrition at Malahayati Islamic Hospital. This research uses descriptive qualitative research. Data collection techniques by means of observation, interviews using recording and use of documents. Next, the data collected is analyzed. The informants for this research were 4 informants including the head of the Nutrition Installation, staff/nutrition experts and food processing officers and waiters. The sampling technique was carried out using Purposive Sampling. The research results show that the food procurement system starting from ordering and purchasing, receiving, storing and distributing food ingredients is in accordance with PGRS. And food processing starts from menu variations using a 7-day menu cycle, but food presentation and distribution needs to be monitored and evaluated in the use of PPE for waiters. Food procurement system, food processing, food distribution in accordance with PMK No. 78 concerning PGRS and food delivery system management.