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All Journal Dinasti International Journal of Education Management and Social Science
Sajim Budi Setiawan
Sekolah Tinggi Ilmu Pelayaran Jakarta
Education

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Optimization of Maintenance and Supervision of Deck Crane Wire on Mv. Daidan Pertiwi Marihot Simanjuntak; April Gunawan Malau; Sajim Budi Setiawan; Sulthan Pasha Ibrahim
Dinasti International Journal of Education Management And Social Science Vol. 4 No. 1 (2022): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v4i1.1521

Abstract

The smooth operation of the ship is determined by the operational conditions of the ship when carrying out loading and unloading operational activities and administrative management at the port of origin and port of destination. So when the performance of the deck crane is disturbed, it will affect the loading and unloading process. Damage to the motor or breaking of the wire rope will cause loading and unloading activities to be disrupted so that the next process will be hampered. Based on these problems, the author conducts an analysis to determine whether there are factors causing the breaking of the hoisting wire and the cause of the less than optimal performance of the supervisory officer of the guard in loading and unloading activities. The type of research used is a qualitative method. Data collection was carried out by conducting observations, verbal interviews with the ship's crew, and direct research to the object of research by carrying out marine practices on the MV ship. Daidan Pertiwi. Conclusions in this study were carried out by comparing those obtained from respondents' answers in the form of relevant theoretical and scientific data which were analyzed by qualitative descriptive analysis. Based on the acquisition of questionnaire data and data processing. The results showed that the maintenance of loading and unloading equipment and the lack of optimal performance of the supervision of the guard officers during loading and unloading together proved to be positive and significant to the delay in the loading process on the MV. Daidan Pertiwi. The author describes several solutions to overcome damage to loading and unloading equipment, namely: the company and the MV crew. Daidan Pertiwi must make efforts to implement PMS (planned maintenance system) in terms of maintenance of loading and unloading equipment on board and implement working hours in accordance with MLC 2006 (Maritime Labor Convention) as well as add guard personnel to facilitate supervision during loading and unloading activities. so that there are no obstacles and a positive influence on the delay in the loading process due to damage to the loading and unloading equipment in the MV. Daidan Pertiwi.
The Effect of Marketing Strategy, Port Facilities, and Equipment Utilization on Port Performance and Its Implications on User Satisfaction at Marunda Port Abdul Rachman; Juneiro Marudut Halomoan Bakkara; Bhima Siswo Putro; Sajim Budi Setiawan
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6629

Abstract

This study investigates the integrated effects of marketing strategy, port facilities, and equipment utilization on port performance and their implications for user satisfaction at Marunda Port, Indonesia. Despite achieving a relatively high user satisfaction score (4.2/5), operational data reveal inefficiencies in asset utilization and inconsistencies in performance, indicating a gap between perceived service quality and operational effectiveness.A quantitative research design was employed using Structural Equation Modeling (SEM) with LISREL. The study utilizes both primary data collected through user surveys and secondary data derived from port operational reports (2022–2024). The results demonstrate that port facilities and equipment utilization have a strong and significant influence on port performance, while marketing strategy shows a weaker but still significant effect. Furthermore, port performance significantly affects user satisfaction, confirming its mediating role in the relationship between operational factors and customer perception. The findings reveal a critical paradox: although ship service performance (waiting time and approach time) meets operational standards, low utilization rates (BOR and YOR) indicate the presence of idle capacity, suggesting inefficiencies in land-side operations. This study contributes to the literature by providing an integrated model that simultaneously examines marketing strategy, infrastructure, and operational utilization within a port performance framework. Managerially, the study highlights the need for data-driven marketing strategies, optimization of asset utilization, and improved integration between sea-side and land-side operations to enhance competitiveness and user satisfaction.
Co-Authors Abdul Rachman April Gunawan Malau Bhima Siswo Putro Juneiro Marudut Halomoan Bakkara Simanjuntak, Marihot Sulthan Pasha Ibrahim