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All Journal Innovative: Journal Of Social Science Research Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Idi Dimyati
Universitas Sultan Ageng Tirtayasa
Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Komunikasi Pelayanan Terpadu Berbasis Mal Pelayanan Publik di Kota Tangerang Selatan Sonny Fidrian; Idi Dimyati; Ail Muldi; Eka Elviani Srilestari
Innovative: Journal Of Social Science Research Vol. 3 No. 4 (2023): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v3i4.4007

Abstract

Mal Pelayanan Publik merupakan tempat terlaksananya kegiatan penyelenggara layanan publik baik barang ataupun jasa pada suatu tempat dalam rangka menyediakan pelayanan yang cepat, mudah, dan akuntabel. Atas amanat KemenpanRB Kota Tangerang Selatan menyelenggarakan Mal Pelayanan Publik. Penelitian ini berlokasi di Mal Pelayanan Publik di Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Tangerang Selatan, Provinsi Banten. Metode penelitian yang digunakan adalah kualitatif. Dengan pendekatan teori strategi kesopanan dan model pelayanan prima. Pengumpulan data mengguanakan teknik wawancara mendalam, observasi dan dokumentasi. Data dianalisis menggunakan analisis deskriptif kualitatir. Penelitian ini memperoleh hasil, dalam menerima keluhan/pengaduan Mal Pelayanan Publik Kota Tangerang Selatan sudah baik dengan melakukan pendekatan tiga pokok pelayanan perima dan hambatan dalam proses komunikasi Mal Pelayanan Publik Kota Tangerang Selatan termasuk kedalam hambatan teknis dan perilaku.
Verbal and Nonverbal Communication of Presidential and Vice-Presidential Candidates During the Third and Fourth Debates of the 2024 Election: A Semiotic Analysis by Charles Sanders Peirce Alfiah Alfiah; Iman Mukhroman; Idi Dimyati
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1751

Abstract

As presidential and vice-presidential candidates seek to capture public attention and understanding, they often employ innovative and creative methods. Both verbal and nonverbal messaging play a crucial role in this process. Therefore, understanding the verbal and nonverbal communication of a potential national leader is essential to prevent future misunderstandings. This study aims to analyze the political verbal and nonverbal communication of presidential (capres) and vice-presidential (cawapres) candidates during the third and fourth debates of the 2024 election using Charles Sanders Peirce's semiotic analysis. The primary focus of this research is to understand how the concepts of Sign, Object, and Interpretant are used by the candidates to convey their political messages during the debates. The methodology employed is qualitative, utilizing a semiotic analysis approach, which allows the researcher to elucidate the meanings behind the signs and symbols used in political communication. The study finds that the use of certain symbols significantly influences voter perceptions of the candidates. Additionally, the research highlights that signs play a critical role in the effectiveness of political communication, where gestures, facial expressions, and body language enhance the candidates' appeal and credibility in the eyes of the voters. These findings are expected to contribute to the development of more effective political communication strategies in future election campaigns.
Co-Authors Alfiah Alfiah Eka Elviani Srilestari Iman Mukhroman Muldi, Ail Sonny Fidrian