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Kompetensi Pegawai Pengelola E-Klim Dalam Rangka Meningkatkan Kualitas Pelayanan Publik Pada PT. Taspen Kota Kendari Aprilia Wulandari; Nurjannah Nurjannah; Candra Puspita Ningtyas
REZ PUBLICA : Jurnal Administrasi Negara, Politik-Pemerintahan & Hubungan Internasional Vol 7, No 4 (2021): Desember - Februari
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/rzp.v7i4.27141

Abstract

Penelitian ini berfokus pada kompetensi pegawai dalam mengelola e-klim yang dihubungkan dengan kualitas pelayanan. Tujuan penelitian ini adalah mengetahui kompetensi pegawai pengelola e-klim dengan menguji masing-masing dimensi kompetensi dalam meningkatkan kualitas pelayanan publik pada PT. Taspen (Persero) Kota Kendari. Metode pengumpulan data dilakukan menggunaka studi lapangan dan studi kepustakaan. Partisipan adalah asisten manajer umum dan sdm, staf layanan (verifikator), dan peserta pensiunan. Metode analisis data menggunakan model analisis interaktif (interactive analysis models) yang dilakukan secara interaktif dan berlangsung secara terus-menerus sampai tuntas. Hasil penelitian menunjukkan bahwa (1) Kompetensi pegawai e-klim sudah signifikan sesuai dengan dimensi kompetensi. (2) Kualitas pelayanan sudah terlaksana namun kurang signifikan dengan dimensi ketepatan waktu.
IMPLEMENTASI CORPORATE SOCIAL RESPONSIBILITY PADA PT. ANEKA TAMBANG Tbk. UBPN SULAWESI TENGGARA Candra Puspita Ningtyas; Makmur Kambolong; Munawir Makmur
Journal Publicuho Vol. 5 No. 4 (2022): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.361 KB) | DOI: 10.35817/publicuho.v5i4.50

Abstract

Corporate Social Responsibility (CSR) is very important for companies, especially by companies whose operational activities have an impact on the community and the surrounding environment. Especially mining companies are important to carry out CSR programs. CSR implementation is carried out as a form of corporate social responsibility. This research provides an overview of the implementation of Corporate Social Responsibility (CSR) implemented by PT.Antam, Tbk. Explained in the study of literature from the economic , social, and environmental aspects. The realization of CSR in the economic aspect is realized by PT. Antam, Tbk by contributing to the community and the Government which aims to increase the economic independence of sustainability and prosperity and contribute to the Government through the payment of non-tax state revenues (PNBP), taxes, and royalties amounting to Rp758.81 billion. Efforts to combat poverty in the Company's operational areas are realized in the Partnership Program in the form of capital assistance to foster partners. Enviromental aspects by ANTAM implements Good Mining Practice covering aspects healthy and work safety, environment responsibility, community development, post mining plan. CSR Antam is important because in addition to building a positive image by company for the welfare of the community so that there is a harmonious relationship between the company and the community as part of the stakeholder.
ANALISIS PENGEMBANGAN USAHA BENIH IKAN AIR TAWAR DALAM MENINGKATKAN PENDAPATAN Makmur Kambolong; Sahrun; Candra Puspita Ningtyas; Munawir Makmur; Nursia Darwis
Journal Publicuho Vol. 6 No. 1 (2023): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i1.74

Abstract

This paper aims to determine the Analysis of Freshwater Fish Seed Business Development in Increasing Income (Study at UPTD Fish Seed Center in Rahandouna Village, Poasia District, Kendari City). The research method uses a qualitative descriptive approach and collects data through interviews, observation and document studies. Sources of data from research informants and secondary data that are relevant to research studies. Using interactive data analysis model data analysis techniques from Miles, Huberman & Saldaña (2014)The results of the study show that business development in freshwater fish hatcheries in Rahandouna Village, Poasia District, Kendari City can be said to experience development and increase in income where the business location has experienced additions from initially there were only 1-20 ponds to 30 ponds, and a workforce that was initially only 3 employees to 5 employees. In this case, business capital has increased from Rp. 35,000,000 to Rp. 50,000,000 initially
Pengaruh Kualitas Produk Terhadap Kepuasan Pelanggan Pada Industri Minyak Nilam Kelurahan Horodopi Kecamatan Mowewe Farensyah Dwi Wardhana; Makmur Kambolong; Candra Puspita Ningtyas
Business UHO: Jurnal Administrasi Bisnis Vol 8, No 1 (2023): Business UHO: Jurnal Administrasi Bisnis
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/bujab.v8i1.40154

Abstract

PeneIitian ini bertujuan untuk mengetahui Pengaruh KuaIitas Produk terhadap Kepuasan PeIanggan Industri Minyak NiIam di kecamatan Mowewe KeIurahan Horodopi. Pendekatan peneIitian ini menggunakan pendekatan peneIitian kuantitatif sedangkan jumIah sampeI yang digunakan adaIah 84 orang peIanggan yang diambiI menggunakan teknik sampeI jenuh. VariabeI yang diteIiti daIam peneIitian ini terdiri atas dua, yaitu variabeI independen adaIah kuaIitas produk, sedangkan variabeI dependen adaIah kepuasan peIanggan. PeneIitian ini diIakukan dengan menyebar kuesioner kepada seIuruh peIanggan Industri Minyak NiIam di kecamatan Mowewe KeIurahan Horodopi, dan dianaIisis menggunakan Regresi Iinear Sederhana, yang hasiI anaIisisnya di oIah menggunakan SPSS Versi 21. KuaIitas produk Mendefinisikan 5 dimensi, Kinerja (Performance), Fitur (Fecitures), KehandaIan (ReIiabiiIty), Kesesuaian (Conformance), Daya tahan (DurabiIity), Persepsi KuaIitas (Perceived QuaIity). HasiI peneIitian ini dapat disimpuIkan bahwa kuaIitas produk memiIiki pengaruh yang signifikan terhadap kepuasan peIanggan Industri Minyak NiIam di kecamatan Mowewe KeIurahan Horodopi. HaI ini terbukti dari hasiI uji parsiaI yaitu t hitung sebesar 4,129  dan niIai t tabeI adaIah 1,989 yang Iebih keciI dibandingkan t hitung dengan niIai probabiIitas 0,000 < α (0,05).
KAJIAN PERSEPSI KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN PERUMAHAN DI KOTA KENDARI Candra Puspita Ningtyas; Munawir Makmur; Muammar Makmur
Journal Publicuho Vol. 6 No. 4 (2023): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i4.282

Abstract

In the context of the property market, consumer perceptions can be influenced by factors such as location, price, facilities, design and housing brand. Therefore, understanding consumer perceptions can help developers design housing products that suit consumer needs and desires, thereby increasing consumer interest in purchasing housing products. This research seeks to determine consumer perceptions of housing purchasing decisions in Kendari City. This research uses descriptive quantitative research methods. The research results show that the calculated F value is 28.695> the F table value is 2.463 and the sig value. namely 0.0000<0.05, then Ho is rejected and Ha is accepted, meaning that the variables of location, price, product quality and promotion influence consumer decisions. The calculated t value of the price variable influences consumer decisions in purchasing housing in Kendari City. The influence of price on housing purchasing decisions shows that the price factor has a significant role in the consumer decision-making process. The location, product quality, and promotion variables have no effect on consumer decisions when purchasing housing in Kendari City.
STRATEGI BISNIS OLEH-OLEH KHAS KENDARI DALAM MENINGKATKAN DAYA SAING DI KOTA KENDARI Makmur Kambolong; Munawir Makmur; Candra Puspita Ningtyas; Luh Suwarningsih
Journal Publicuho Vol. 6 No. 4 (2023): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i4.338

Abstract

In general, companies strive to meet consumer expectations, by building trust in a long-term relationship between the company and its customers. Looking at the current conditions, the increasing number of souvenir shops in the Kendari area could be a threat to the Kendari Souvenir Shop Typical Kendari Souvenirs and in the future, there will be shops that provide the same products and food as the Oleh Shop. -by Kendari Souvenirs Typical of Kendari. Therefore, the Kendari Typical Souvenir Shop, which is located right in a strategic area in the middle of Kendari City, must increase its competitiveness and implement or prepare a business strategy that is superior to its competitors and must be more careful in reading and anticipating market conditions and creating products that are superior to those of its competitors. quality. This research uses descriptive qualitative research methods. The research results show that the Kendari Souvenir Shop uses operational strategies to improve the management of goods, stock and product quality. Kendari Typical Souvenir Shop competes by emphasizing product excellence, satisfying customer service, and in-depth recognition of consumer tastes. They always provide innovation in products and services to maintain market position and increase consumer satisfaction.