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All Journal JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Journal of Economic, Bussines and Accounting (COSTING) Al-Kharaj: Journal of Islamic Economic and Business
Yobert Kornelius
Universitas Tadulako
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Workload effect on Adversity Quotient through Emotional Quotient as Intervening Variable in Palu City Supermarket Lina Mahardiana; Saharuddin Kaseng; Yobert Kornelius
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol 8 No 2 (2022): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v8i2.1597

Abstract

This study aims to examine the workload of employees that affect the adversity quotient either directly or indirectly through the emotional quotient as an intervening variable. The research participants were 108 supermarket employees in Palu City who were taken randomly from 26 supermarket outlets which were taken according to their proportions. The results obtained indicate that the effect of workload on the adversity quotient can be weakened if there is an emotional quotient that affects the workload and adversity quotient. In conclusion, this study provides a different perspective on the adversity quotient in the work environment. Another scientific addition is that the emotional quotient can be an adversity quotient reinforcement for individuals to survive the workload. It is possible that other quotients can strengthen the role of the adversity quotient in the world of work.
ANALISIS KINERJA SUMBERDAYA MANUSIA TERHADAP KUALITAS PELAYANAN PUBLIK Moh. Siha Saleh; Risnawati Risnawati; Yobert Kornelius; Harnida Wahyuni Adda; Pricylia Chintya Dewi Buntuang
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i5.12445

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis kinerja sumber daya manusia (SDM) dalam pelayanan publik di tiga kantor desa, yaitu Desa Lolu Utara, Desa Duyu, dan Desa Petobo. Kelurahan ketiga tersebut dipilih karena memiliki karakteristik yang unik dan mewakili tantangan yang dihadapi oleh banyak kelurahan di Indonesia. Desa ketiga tersebut terletak di wilayah perkotaan dengan kepadatan penduduk yang tinggi, heterogenitas sosial yang kompleks, dan menghadapi tuntutan masyarakat yang semakin tinggi untuk mendapatkan pelayanan publik yang baik. Penelitian ini bertujuan untuk mengetahui dan menganalisis kinerja sumber daya manusia terhadap kualitas pelayanan publik di kelurahan. Penelitian ini merupakan penelitian deskriptif kuantitatif dengan metode observasi, dokumentasi dan studi literatur. Penelitian ini dilakukan di Kota Palu, Sulawesi Tengah dengan responden sebanyak 46 orang staf pelaksana kelurahan yang tidak menduduki jabatan struktural. Data dikumpulkan melalui kuesioner yang berisi pernyataan-pernyataan yang berkaitan dengan variabel kinerja SDM dan pelayanan publik, penelitian ini menggunakan analisis regresi linier sederhana dimana mengukur kinerja sumber daya manusia terhadap pelayanan publik dan analisis perangkat lunak yang digunakan adalah SPSS untuk membantu menganalisis data, Kinerja SDM ( X) berpengaruh terhadap Pelayanan Publik (Y) sebesar 47,8%. Sedangkan sisanya sebesar 52,2%. Penelitian ini memberikan bukti empiris bahwa kinerja SDM berpengaruh terhadap kualitas pelayanan publik.
The Effect Of Organizational Commitment And Work Competency On Employee Performance At The Morowali Regent's Office Megar; Andi Indriani Ibrahim; Yobert Kornelius; Riswandi Palawa
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.9607

Abstract

This study aims to analyze the influence of organizational commitment and work competence on employee performance at the Morowali Regent's Office. This study uses a quantitative approach with an associative research design. The study population was all civil servants working at the General Section of the Morowali Regent's Office, with a census sampling technique, resulting in 109 respondents. Data were collected through a closed-ended questionnaire using a five-point Likert scale arranged based on indicators of organizational commitment, work competence, and employee performance. Data analysis was conducted using multiple linear regression with the help of SPSS version 25 software, through stages of validity testing, reliability, classical assumption testing, and partial and simultaneous hypothesis testing. The results of the study indicate that organizational commitment has a positive and significant effect on employee performance, as well as work competence which is proven to have a positive and significant effect on employee performance. Simultaneously, organizational commitment and work competence have a significant effect on employee performance. This finding indicates that improving civil servant performance is not only determined by technical abilities, but also by psychological attachment and employee loyalty to the organization. The implications of this study emphasize the importance of strengthening organizational commitment and developing work competence through continuous training as a basis for formulating human resource management policies in the local government environment.
Co-Authors Andi Indriani Ibrahim Harnida Wahyuni Adda Lina Mahardiana Megar Moh. Siha Saleh Pricylia Chintya Dewi Buntuang Risnawati Risnawati Riswandi Palawa Saharuddin Kaseng