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Student Satisfaction with the Service Quality of Bank Syariah Indonesia: Importance-Performance Analysis and Customer Satisfaction Index Anggraeni, Nahdatul; Faozan, Akhmad
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study explores service attributes deemed important by students and assesses transactional satisfaction at Bank Syariah Indonesia (BSI). Employing quantitative research methods, a random sample of 55 students from Roudhotul Quran II Islamic Boarding School, Ciwarak, Sumbang, Banyumas, participated. The study utilized the Importance-Performance Analysis (IPA) and Customer Satisfaction Index (CSI) methodologies. Data underwent validity and reliability tests using IBM SPSS 22. The IPA analysis identified significant attributes, including confidentiality, secure transactions, cleanliness, and unbiased service, all falling into quadrant II. The Customer Satisfaction Index (CSI) calculations revealed a satisfaction level of 81.25% during transactions, indicating contentment among customers with BSI’s service quality. Through the application of Importance-Performance Analysis (IPA), CSI, and interviews, specific areas necessitating improvement were pinpointed to enhance student satisfaction during transactions at Bank Syariah Indonesia. This research provides valuable insights into the critical factors influencing student satisfaction with BSI’s services and offers actionable recommendations for service enhancement.

Sharia Economics on the Market Relocation Policy of Street Vendors in Purbalingga Food Center: Socio-Economic Conditions as the Consideration Azizah, Nisrina; Faozan, Akhmad
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2232

This research investigates the impact of market relocation on the socio-economic conditions of street vendors at the Purbalingga Food Center (PFC). The relocation policy aimed to discipline street vendors, create a more representative culinary area, and address urban issues by establishing a new crowd center in the Purbalingga district. The study employs descriptive qualitative research methods, incorporating interviews, observation, and documentation for data collection. The findings reveal several outcomes: sustained positive interaction among traders, increased comfort due to improved facilities, enhanced security, decreased income for street vendors resulting from a lack of buyers, and the emergence of new business opportunities such as parking attendants and cleaning staff. Despite the income decline, the relocation brought overall benefits, aligning with Sharia economic principles. The study concludes that the government's relocation policy, while introducing challenges, ultimately generated advantages for both traders and policymakers. The results highlight the multifaceted impact of such policies, emphasizing the need for careful consideration and alignment with existing issues to maximize benefits for all stakeholders.

OVER REAKSI PASAR TERHADAP HARGA SAHAM PERUSAHAAN MANUFAKTUR DI BURSA EFEK JAKARTA Adawiyah, Rabi’atul; Faozan, Akhmad
Journal of Information System, Applied, Management, Accounting and Research Vol 8 No 3 (2024): JISAMAR (June-August 2024)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v8i3.1592

Overreaction phenomenon is one of the most complexity problem to make an efficient stock market. This research investigates are go public manufacturer company has an overreaction indicate, with year 2003 until 2005 scop. The methode that utilize threathen to Rahmawati and Tri (2005), calculation based on Jogiyanto (2000) formula. The finding of the research indicates there is overreaction that shows by loser portofolio to first rate winner portofolio. The comparison average cummulative abnormal return (ACAR) between loser portofolio and winner portofolio showing there’s significant difference. The research is also shown that winner portofolio is more overreacted than loser portofolio. The grouping of winner portofolio in three groups (A, B, C portofolio) and loser portofolio (D, E, F portofolio) according Rahmawati and Tri 2005), produce that Cumulative abnormal return (CAR) from loser portofolio not showing overreaction effect, only in winner portofolio showing overreaction effect.

Ethics Of Social Media From Maqashid Syari'ah Perspective Farida, Siti; Faozan, Akhmad; Nur Arofah, Arina
International Proceedings of Nusantara Raya Vol. 1 (2022): Culture In The Frame Of Multicultural Religiousity
Publisher : Lembaga Kajian Nusantara Raya UIN Prof. K.H. Saifuddin Zuhri Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24090/nuraicon.v1i1.86

Nowadays, social media can replace communication interactions in the real world to cyber interactions. but the large amount of content circulating on social media contains insults, hate speech against SARA differences, blasphemy against political choices, causes society to be polarized and overrides ethics in social media. Humanitarianly the content is troubling, frightening and deprives people of freedom of choice, religion, and opinion. So, the purpose of this study is to formulate the concept and application of ethics in social media in accordance with Maqashid Syariah. Qualitative research with this descriptive approach uses observational and documentation data collection technique Nowadays, social media can replace communication interactions in the real world to cyber interactions. but the large amount of content circulating on social media contains insults, hate speech against SARA differences, blasphemy against political choices, causes society to be polarized and overrides ethics in social media. Humanitarianly the content is troubling, frightening and deprives people of freedom of choice, religion, and opinion. So, the purpose of this study is to formulate the concept and application of ethics in social media in accordance with Maqashid Syariah. Qualitative research with this descriptive approach uses observational and documentation data collection techniques. This research examines how social media ethics with the perspective of Maqashid Syariah (religion, soul, reason, descendants, and property) can maintain and find their position to build social media activities based on Islamic values in creating benefits for all mankind. s. This research examines how social media ethics with the perspective of Maqashid Syariah (religion, soul, reason, descendants, and property) can maintain and find their position to build social media activities based on Islamic values in creating benefits for all mankind.

Ethics of Social Media from Maqashid Syari'ah Perspective Farida, Siti; Faozan, Akhmad
International Proceedings of Nusantara Raya Vol. 1 (2022): Culture In The Frame Of Multicultural Religiousity
Publisher : Lembaga Kajian Nusantara Raya UIN Prof. K.H. Saifuddin Zuhri Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24090/nuraicon.v1i1.145

Nowadays, social media can replace communication interactions in the real world to cyber interactions. but the large amount of content circulating on social media contains insults, hate speech against SARA differences, blasphemy against political choices, causes society to be polarized and overrides ethics in social media. Humanitarianly the content is troubling, frightening and deprives people of freedom of choice, religion, and opinion. So, the purpose of this study is to formulate the concept and application of ethics in social media in accordance with Maqashid Syariah. Qualitative research with this descriptive approach uses observational and documentation data collection techniques. This research examines how social media ethics with the perspective of Maqashid Syariah (religion, soul, reason, descendants, and property) can maintain and find their position to build social media activities based on Islamic values in creating benefits for all mankind.

Murabahah dalam Hukum Islam dan Praktik Perbankan Syari’ah Serta Permasalahannya Faozan, Akhmad
Asy-Syir'ah: Jurnal Ilmu Syari'ah dan Hukum Vol 43 No 1 (2009)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/ajish.v43i1.89

Murabahah berarti jual beli di mana penjual memberitahu pembeli biaya perolehan dan keuntungan yang diinginkannya. Murabahah dalam fiqih awalnya tidak ada berhubungan dengan pembiayaan. Kemudian, digunakan oleh perbankan syari'ah dengan menambahkan beberapa konsep lain sehingga menjadi bentuk pembiayaan. Aplikasi pembiayaan murabahah pada bank syari'ah dapat digunakan untuk pembelian barang konsumsi maupun barang dagangan yang pembayarannya dapat dilakukan secara tangguh. Transaksi murabahah yang begitu mendominasi penyaluran dana pada bank syari'ah yang jumlahnya hampir mencapai tujuh puluh lima persen dari total pembiayaan dan adanya kesan bahwa semua transaksi penyaluran dana bank syari'ah dimurabahahkan, kemungkinan untuk menekan seminimal mungkin resiko yang akan menimpa bank dalam setiap penyaluran dananya. Selain itu, dibandingkan dengan mekanisme-mekanisme pembiyaan yang lain, murabahah adalah yang paling menguntungkan dan paling sedikit resikonya terhadap bank syari'ah.

Implementasi Shariah Governance di Bank Syari’ah Faozan, Akhmad
Asy-Syir'ah: Jurnal Ilmu Syari'ah dan Hukum Vol 49 No 2 (2015)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/ajish.v49i2.145

Shariah governance is a combining between the theory of Good Corporate Governance and the theory of sharia compliance in sharia bank. Then, Good Corporate Governance is a system of banking management which manages, operates and supervises the process of effort control to rise the added value and as a form of giving attention to the stakeholders. Whereas shariah compliance is a sharia bank?s compulsory to fulfill the obedience toward shariah?s principle. The implementation of shariah governance in shariah bank is based on five (5) principles which they are the transparency, accountability, responsibility, professionalism, and normality or fairness. Whereas shariah bank in its shariah compliance?s implementation, there are should be no usury (riba), uncertainty (gharar), and gambling (maysir) in all its transactions, operates the business which bases on halal (permissible by the shariah) profit, runs the mandate which was given by the customer to the bank, manages zakat (wealth„s purification), infaq (spending in Allah?s way), and sadaqah (alms) in trusted way.

THE OPTIMIZATION OF THE ROLE OF ZAKAT IN THE ALLEVIATING POVERTY IN INDONESIA Haniefah, Farisha Rizky; Faozan, Akhmad
Journal of Economicate Studies Vol. 2 No. 2 (2018): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v2i2.470

This study aims to determine the extent of the role of zakat in alleviating identified as mustahiq inentrepreneurship. Zakat intended for mustahiq can be used as business capital where businessesdeveloped by mustahiq are generally still small-scale, which is not accessed by bank financialinstitutions. The mentoring process includes planning, implementing, supervising and controlling andevaluating the program, becoming one of the amil zakat programs in managing productive zakat so thatit is expected to create economic circulation, increase the productivity of community businesses,increase income / economic results, and be sustainable. The methodology used in this study is adescriptive qualitative method to see the effect of productive zakat on the empowerment of the poorthrough the poverty index. This study consisted of primary data and secondary data. Primary dataobtained from the survey results or the results of questionnaires and conducted in-depth interviews withproductive Zakat program managers in Baznas and mustahiq as participants of the communityempowerment program through productive zakat. While secondary data is obtained from the BAZNASProgram Report on the internet, several kinds of literature, articles both magazines, journals,newspapers and the internet. The results of the study show that overall mustahik considers that theproductive zakat program by Baznas has run very well.

Putting Parsons's AGIL Theory to Work: Analyzing Local Muslim Change of Economic Power and Financial Inclusion in Purwokerto City, Indonesia Utami, Hastin Tri; Dahlan, Ahmad; Faozan, Akhmad; Aprianto, Naerul Edwin Kiky; Parno; Hamdan, Muhammad Sirajuddin Qahtan
IQTISHODUNA: Jurnal Ekonomi Islam Vol. 15 No. 1 (2026): April (on progress)
Publisher : Department of Sharia Economics Faculty of Islamic Economics and Business, Universitas Islam Syarifuddin Lumajang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/iqtishoduna.v15i1.3472

This study examines whether urban transformation and increasing economic activity influence the social structure of surrounding communities. The research focuses on the local Muslim community in three major economic centers in Purwokerto City, Banyumas Regency, namely Pasar Wage, Kebon Dalem Market, and the area surrounding the city square (Alun-alun). Purwokerto has experienced rapid economic growth and urban expansion, positioning it as a strategic destination for residents from neighboring regions. This transformation raises important questions regarding its impact on local community dynamics, particularly within Muslim society. Data were collected through observation, documentation, and in-depth interviews with selected informants, and analyzed using Talcott Parsons’ AGIL framework, which includes Adaptation, Goal Attainment, Integration, and Latent Pattern Maintenance. The findings reveal that urban change in Purwokerto encompasses not only economic transformation but also social and political dimensions. The local Muslim community demonstrates a strong capacity for adaptation to economic shifts while actively pursuing economic opportunities. At the same time, social cohesion remains intact through the reinforcement of religious values, social networks, and national identity. These elements function as latent pattern maintenance mechanisms that sustain community stability amid urban change. This study highlights the resilience of local Muslim communities in balancing economic development with the preservation of social and religious values.

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