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All Journal EMITTER International Journal of Engineering Technology Indonesia Performance Journal Jurnal Ilmiah Edunomika (JIE) Open Access Indonesia Journal of Social Sciences Open Access Indonesia Journal of Social Sciences Journal of Research Applications in Community Services
Heru Iswanto, Heru
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences Other

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Traffic Analysis of Quality of Service (QoS) for Video Conferencing between Main Campus and Sub Campus in Laboratory Scale Sudarsono, Amang; Siswanto, Anang; Iswanto, Heru; Setiawan, Qoirul
EMITTER International Journal of Engineering Technology Vol 3, No 2 (2015)
Publisher : Politeknik Elektronika Negeri Surabaya (PENS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6439.001 KB)

Abstract

Recently, in the distance learning system, video conferencing becomes one of expected course material delivery systems for creating a virtual class such that lecturer and student which are separated at long distance can engage a learning activity as well as face to face learning system. For this reason, the service availability and quality should be able to guaranteed and fulfilled. In this research, we analyze QoS of video conferencing between main campus and sub campus as the implementation of distance learning system in laboratory scale. Our experimental results show that the channel capacity or bandwidth of WAN connection between main campus and sub campus at 128 kbps is able to generate the throughput of video transmission and reception at 281 kbps and 24 kbps, respectively. Meanwhile, throughput of audio transmission and reception is 64 kbps and 26 kbps with the number of total packet loss for video and audio transmission is 84.3% and 29.2%, respectively. In this setting, the total jitter for video and audio transmission is 125 ms and 21 ms, respectively. In this case, there is no packet loss for traffic transmitting and receiving with jitter is not more than 5 ms. We also implemented QoS using Trust CoS model dan Trust DSCP for improving the quality of service in term of jitter up to 12.3% and 22.41%, respectively.Keywords: quality of service, throughput, delay, jitter, packet loss, Trust CoS, Trust DSCP
Traffic Analysis of Quality of Service (QoS) for Video Conferencing between Main Campus and Sub Campus in Laboratory Scale Sudarsono, Amang; Siswanto, Anang; Iswanto, Heru; Setiawan, Qoirul
EMITTER International Journal of Engineering Technology Vol 3, No 2 (2015)
Publisher : Politeknik Elektronika Negeri Surabaya (PENS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6439.001 KB) | DOI: 10.24003/emitter.v3i2.41

Abstract

Recently, in the distance learning system, video conferencing becomes one of expected course material delivery systems for creating a virtual class such that lecturer and student which are separated at long distance can engage a learning activity as well as face to face learning system. For this reason, the service availability and quality should be able to guaranteed and fulfilled. In this research, we analyze QoS of video conferencing between main campus and sub campus as the implementation of distance learning system in laboratory scale. Our experimental results show that the channel capacity or bandwidth of WAN connection between main campus and sub campus at 128 kbps is able to generate the throughput of video transmission and reception at 281 kbps and 24 kbps, respectively. Meanwhile, throughput of audio transmission and reception is 64 kbps and 26 kbps with the number of total packet loss for video and audio transmission is 84.3% and 29.2%, respectively. In this setting, the total jitter for video and audio transmission is 125 ms and 21 ms, respectively. In this case, there is no packet loss for traffic transmitting and receiving with jitter is not more than 5 ms. We also implemented QoS using Trust CoS model dan Trust DSCP for improving the quality of service in term of jitter up to 12.3% and 22.41%, respectively.Keywords: quality of service, throughput, delay, jitter, packet loss, Trust CoS, Trust DSCP
Survei Ketersediaan dan Kelayakan Sarana Prasarana Senam Artistik di Persani Kota Malang Iswanto, Heru; Adi, Sapto
Performance Vol 2, No 1 (2018)
Publisher : Fakultas Ilmu Keolahragaan Universitas Negeri Malang

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Abstract

The Effect of Design, Brand Image and Personal Selling on Costumer’s Loyalty through Customer’s Satisfaction: A Study on Darbost T-Shirt’s Customers in Jakarta I Made Adnyana; Iswanto, Heru
Open Access Indonesia Journal of Social Sciences Vol. 4 No. 1 (2021): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v4i1.37

Abstract

The purpose of this research is to study the effect of product design, brand image, and personal selling on customer loyalty through customer satisfaction studies on consumers of darbost t-shirts in Jakarta and to provide suggestions on how PT. Darbost Garment Industri can increase customer satisfaction by increasing the aspects that influence it. For the independent variables: product design (X1), brand image (X2), personal selling (X3), the dependent variable is customer loyalty (Y) and the intervening variable is customer satisfaction (Z). This research approach is quantitative research according to the questionnaire. The sample used was 150 respondents. The results of this study indicate that each of the dimensions of product design, brand image and personal selling directly has a positive and significant effect on customer satisfaction. Customer satisfaction directly has a positive and significant effect on customer loyalty. And from each dimension of product design, brand image and personal selling indirectly affect customer loyalty through customer satisfaction.
The Effect of Design, Brand Image and Personal Selling on Costumer’s Loyalty through Customer’s Satisfaction: A Study on Darbost T-Shirt’s Customers in Jakarta I Made Adnyana; Iswanto, Heru
Open Access Indonesia Journal of Social Sciences Vol. 4 No. 1 (2021): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (655.002 KB) | DOI: 10.37275/oaijss.v4i1.37

Abstract

The purpose of this research is to study the effect of product design, brand image, and personal selling on customer loyalty through customer satisfaction studies on consumers of darbost t-shirts in Jakarta and to provide suggestions on how PT. Darbost Garment Industri can increase customer satisfaction by increasing the aspects that influence it. For the independent variables: product design (X1), brand image (X2), personal selling (X3), the dependent variable is customer loyalty (Y) and the intervening variable is customer satisfaction (Z). This research approach is quantitative research according to the questionnaire. The sample used was 150 respondents. The results of this study indicate that each of the dimensions of product design, brand image and personal selling directly has a positive and significant effect on customer satisfaction. Customer satisfaction directly has a positive and significant effect on customer loyalty. And from each dimension of product design, brand image and personal selling indirectly affect customer loyalty through customer satisfaction.
Membangun Kedisiplinan Melalui Sepak Bola di SSB Bakat Muda Kedungadem Putri, Nanin Verina Widya; Iswanto, Heru; Agustin, Tinta Adelia; Prada, Alfian Dani
Journal of Research Applications in Community Service Vol. 3 No. 3 (2024): Journal of Research Applications in Community Service
Publisher : Universitas Nahdlatul Ulama Sunan Giri Bojonegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32665/jarcoms.v3i3.3265

Abstract

Sekolah Sepak Bola adalah sekolah yang mewadai atlet mulai dari usia 9 tahun sampai 17 tahun yang mempunyai potensi di bidang olahraga sepak bola . Pembinaan atlet sepak bola sangat penting di terapkan di sekolah sepak bola mulai dari Kedisiplinan,Attitude Pengelolaan tim Program latihan dan sarana prasarana semua harus di perhatiakan agar Sekolah sepak bola tersebut dapat mencetak pemain yang berprestasi. Pengabdian kepada masyarakat ini adalah pengabdian kepada masyarakat yang menggunakan data kualitatif. Subjek pengabdian kepada masyarakat ini adalah sekolah sepak bola bakat muda kedungadem, pengurus sepak bola,pelatih sepak bola dan atlet SSB bakat muda kedungadem. Pengumpulan data di peroleh dengan observasi, wawancara dan dokumentasi. Data yang di kumpulkan adalah dokumen yang berisi permasalahan, hambatan dan fenomena yang real terjadi di lapangan mengenai pembinaan atlet ssb bakat muda kedungadem. Tekhnik analisis data yang di gunakan dalam pengabdian kepada masyarakat ini adalah Triangulasi. Hasil pengabdian kepada masyarakat menunjukan sistem pembinaan sepak bola bakat muda kedungadem belum berjalan dengan baik. Berdasarakan hasil pengabdian kepada masyarakat peneliti memberikan solusi: Perlu di rencanakan sekaligus di terapkan model ideal pelaksanaan pembinaan atlet sepak bola mulai usia dini sampai senior, merekomendasikan jadwal latihan terpisah antara usia dini dan senior agar pelatih dapat menerapakan program latiahan dan pembinaan secara baik dan berkelanjutan.
HUBUNGAN RELATIONSHIP MARKETING TERHADAP LOYALITAS Syah, Nurul Hasanah; Iswanto, Heru; Rachmat Fauzan, Tribowo; Louisa Siahaya, Septina
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.10204

Abstract

Penelitian ini bertujuan untuk menguji dan menjelaskan pengaruh hubungan antara relationship marketing dengan kepuasan nasabah, dan loyalitas nasabah. Penelitian ini menggunakan pendekatan kuantitatif. Teknik pengumpulan data yang digunakan adalah dengan menyebarkan kuesioner yang diperoleh sebanyak 265 responden dan tehnik analisis menggunakan Smart PLS. Hasil penelitian ini menunjukkan bahwa H1 relationship marketing berpengaruh terhadap loyalitas. H2 relationship marketing berpengaruh terhadap Kepuasan. Dan H3 kepuasan berpengaruh terhadap loyalitas. Loyalitas nasabah bank dapat diukur dari berapa lama mereka menjadi nasabah bank tersebut, nasabah bank dapat diukur dari kesediaan nasabah untuk merekomendasikan bank tersebut kepada orang lain. Peningkatan loyalitas nasabah bank menjadi semakin nyata ketika bank menjadi pilihan utama layanan perbankan. Kata Kunci: Relationship Marketing, Kepuasan, Loyalitas
Co-Authors Agustin, Tinta Adelia Amang Sudarsono, Amang Anang Siswanto, Anang I Made Adnyana Louisa Siahaya, Septina Prada, Alfian Dani Qoirul Setiawan, Qoirul Rachmat Fauzan, Tribowo Singgih Saptadi Syah, Nurul Hasanah VERINA WIDYA PUTRI, NANIN