Garuda - Garba Rujukan Digital

PEMASARAN DIGITAL MELALUI FITUR LIVE PADA PLATFORM MARKETPLACE TERHADAP PENGEMBANGAN BISNIS Nahdah Iryani; Rachmat Fauzan, Tribowo
Jurnal Manajemen Vol. 13 No. 2 (2023): Jurnal Manajemen
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jm.v13i2.7693

ABSTRAK Tujuan dari penelitian ini untuk mengetahui pemasaran digital melalui fitur live pada platform marketplace terhadap pengembangan bisnis. Bisnis di Indonesia semakin berkembang, termasuk brand lokal yang semakin banyak digunakan oleh masyarakat Indonesia. Pada era globalisasi, perkembangan teknologi semakin canggih. Dengan memanfaatkan internet, para pelaku bisnis dapat menggunakan platform marketplace sebagai media jual beli secara online. Selain itu, penjual juga memanfaatkan fitur pada platform marketplace untuk melakukan pemasaran digital. Dengan adanya perkembangan teknologi, fitur-fitur pada marketplace juga semakin berkembang, seperti adanya live, banyaknya voucher diskon pada produk, voucher cashback, gratis ongkir, dan lain sebagainya. Dengan adanya fitur-fitur tersebut, para pelaku bisnis dapat menerapkan strategi pemasaran melalui fitur pada platform marketplace sebagai peluang untuk pengembangan bisnis. Metode yang digunakan pada penelitian ini adalah metode kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan studi kepustakaan. Fitur live pada platform marketplace bermanfaat bagi pembeli dan penjual. Fitur tersebut diterapkan oleh penjual sebagai salah satu strategi pemasaran digital untuk pengembangan bisnis. Kata kunci: pemasaran, fitur, live, marketplace, bisnis ABSTRACT The aim of this research is to determine the benefits of live features on the marketplace platform for business development in Indonesia. Business in Indonesia is growing, including local brands which are increasingly used by Indonesian people. In the era of globalization, technological developments are increasingly sophisticated. By using the internet, business people can use the marketplace platform as a medium for online buying and selling. With technological developments, the features of the marketplace are also increasingly developing, such as live events, lots of discount vouchers on products, cashback vouchers, free shipping, and so on. With these features, business people must be able to see that there is an opportunity that can be utilized to develop a business. The method used in this research is a descriptive qualitative method with data collection techniques through interviews, observation and literature study. The live feature on the marketplace platform is beneficial for both buyers and sellers. The benefits of this feature are implemented by sellers as a form of business development. Keywords: marketing, feature, marketplace, business

Strategic Innovation and Emerging Markets: Bibliometric Analysis of Trends, Issues and Future Directions Maulina, Erna; Taryana, Agus; Ruslan, Budiana; Arifianti, Ria; Rachmat Fauzan, Tribowo
Journal of Accounting and Finance Management Vol. 5 No. 3 (2024): Journal of Accounting and Finance Management (July - August 2024)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v5i3.695

This study uses bibliometric analysis to investigate the complex connections between strategic innovation and emerging market. In this dynamic subject, it highlights prospective future research directions and indicates important obstacles and emerging trends. A carefully selected group of 5,467 research papers is extracted from the vast Scopus database using a custom search phrase that is intended to highlight strategic innovation and emerging markets. After a rigorous manual screening procedure that follows the PRISMA protocol, 496 studies are carefully chosen for in-depth bibliometric analysis. This study uses scientific mapping tools to visually display the complex interactions and interconnections among diverse research streams in addition to analyzing the performance of these This study uses bibliometric analysis to investigate the complex connections between strategic innovation and emerging market. In this dynamic subject, it highlights prospective future research directions and indicates important obstacles and emerging trends. A carefully selected group of 5,467 research papers is extracted from the vast Scopus database using a custom search phrase that is intended to highlight strategic innovation and emerging markets. After a rigorous manual screening procedure that follows the PRISMA protocol, 496 studies are carefully chosen for in-depth bibliometric analysis. This study uses scientific mapping tools to visually display the complex interactions and interconnections among diverse research streams in addition to analyzing the performance of these selected publications. The results highlight how important it is for firms to be ambidextrous in order to effectively handle the variety of difficulties and new opportunities that growing markets bring. The capacity to simultaneously investigate novel ideas and make use of current resources becomes essential in this dynamic environment in order to ensure long-term success. This study effectively synthesizes previous material by offering a unique viewpoint on the complex links between strategic innovation and emerging markets. It provides insightful information that advances our knowledge of how companies can successfully negotiate the challenging terrain of emerging markets and adopt strategic innovation in order to prosper in this revolutionary climate.

The Impact of Online Reviews and Ratings on Consumer Purchasing Decisions on E-commerce Platforms Rachmiani, Rachmiani; Kintan Oktadinna, Nabila; Rachmat Fauzan, Tribowo
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3373

This study aims to analyze the impact of online reviews (Online et al.) and product ratings on consumer purchasing decisions on e-commerce platforms. In the digital era, OCR and product ratings have become key elements in building consumer trust, reducing perceived risk, and influencing purchasing behaviour. This study uses a quantitative approach with an online survey as a data collection method, involving 180 respondents selected by purposive sampling. Respondents are active consumers on e-commerce platforms such as Tokopedia, Shopee, and Bukalapak, with the criteria of having a shopping experience at least once in the last six months. Data analysis used descriptive and inferential statistics, including Pearson correlation tests and linear regression, to identify the relationship between reviews, ratings, and purchasing decisions. The results showed that positive reviews significantly increase consumer trust (β = 0.52, p < 0.05), while negative reviews are stronger in building risk perceptions that reduce purchase intentions (β = -0.48, p < 0.05). In addition, product ratings play an important role as a quality signal; Highly rated products tend to increase consumer trust (r = 0.65, p < 0.05) and influence purchase decisions simultaneously with reviews, with a coefficient of determination of 0.62. This study confirms that product reviews and ratings are significant social proof in online shopping. These findings provide strategic implications for e-commerce players to encourage positive reviews, respond to negative reviews professionally, and improve product ratings through consistent quality. Thus, strategies focusing on managing reviews and ratings can improve product competitiveness in the competitive e-commerce market. This study also recommends further exploration of moderating variables such as brand image and service quality to understand consumer behaviour dynamics holistically.

The Impact of Online Reviews and Ratings on Consumer Purchasing Decisions on E-commerce Platforms Rachmiani, Rachmiani; Kintan Oktadinna, Nabila; Rachmat Fauzan, Tribowo
International Journal of Management Science and Information Technology Vol. 4 No. 2 (2024): July - December 2024
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v4i2.3373

This study aims to analyze the impact of online reviews (Online et al.) and product ratings on consumer purchasing decisions on e-commerce platforms. In the digital era, OCR and product ratings have become key elements in building consumer trust, reducing perceived risk, and influencing purchasing behaviour. This study uses a quantitative approach with an online survey as a data collection method, involving 180 respondents selected by purposive sampling. Respondents are active consumers on e-commerce platforms such as Tokopedia, Shopee, and Bukalapak, with the criteria of having a shopping experience at least once in the last six months. Data analysis used descriptive and inferential statistics, including Pearson correlation tests and linear regression, to identify the relationship between reviews, ratings, and purchasing decisions. The results showed that positive reviews significantly increase consumer trust (β = 0.52, p < 0.05), while negative reviews are stronger in building risk perceptions that reduce purchase intentions (β = -0.48, p < 0.05). In addition, product ratings play an important role as a quality signal; Highly rated products tend to increase consumer trust (r = 0.65, p < 0.05) and influence purchase decisions simultaneously with reviews, with a coefficient of determination of 0.62. This study confirms that product reviews and ratings are significant social proof in online shopping. These findings provide strategic implications for e-commerce players to encourage positive reviews, respond to negative reviews professionally, and improve product ratings through consistent quality. Thus, strategies focusing on managing reviews and ratings can improve product competitiveness in the competitive e-commerce market. This study also recommends further exploration of moderating variables such as brand image and service quality to understand consumer behaviour dynamics holistically.

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