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All Journal Media Bina Ilmiah ESOCHUM: Economics, Social and Humanities Journal SURAKARTA ABDIMAS JOURNAL
Dewi Pujiani
Universitas Surakarta
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : ESOCHUM: Economics, Social and Humanities Journal

 1 
PENGARUH EMPATHY, RESPONSIBILITY, DAN TANGIBLES PELAYANAN SOSIAL TERHADAP KEPUASAN MASYARAKAT DI PALANG MERAH INDONESIA (PMI) SURAKARTA Herri Supriyanto; Dewi Pujiani
Economics, Social, and Humanities Journal (Esochum) Vol. 1 No. 1 (2021)
Publisher : Faculty of Social, Economics and Humanities

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Abstract

The authors have a goal to determine the influence of empathy, responsibility, and tangible in public health services to public satisfaction in PMI Surakarta either partially or simultaneously. Hypothesis in this research were: suspected empathy, responsibility, and tangible in social service of public health have significant influence to satisfaction of society in PMI Surakarta either partially or simultaneously. Data needed in this research were primary data obtained by questionnaire method from sample counted 67 respondents. Data analysis used in this research were multiple linear regression test, t test, F test and coefficient of determination test. The result of data analysis in this research can be concluded that empathy, responsibility, and tangible in public health service have significant influence to the satisfaction of society in PMI Surakarta either partially or simultaneously.
Co-Authors Giarti Slamet Giarti Slamet handayani Herri Supriyanto Juni Trisnowati Kim Budiwinarto kun ismawati Laila Nur Aini Praptiestrini Rohwiyati sulistyo Tony Yanti Sri Danarwati