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Shanty Maria Lissanora Fernanda
Akademi Keperawatan Kesdam I/Bukit Barisan Pematangsiantar
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The Influence Of Service Quality Kesehatan Pasien Polyclinic Brand Image To Hospital Tk. III dr. Reksodiwiryo Padang Shanty Maria Fernanda Lissanora; Azis Mangara
Benih : Journal of Midwifery Vol. 4 No. 02 (2025): Benih : Journal of Midwifery
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/benih.v4i02.499

Abstract

Increased competition due to customers who increasingly selective and knowledgeable in choosing a hospital, the Hospital requires Tk.III dr. Reksodiwiryo Padang as a provider of health care to always improve the quality of service. In order to improve the quality of care, it must first be known whether the service rendered to the patient during the patient has been in line with expectations or not that will affect the brand image of the hospital. The purpose of this study is to analyze the relationship between service quality and brand image Tk Hospital. III Dr. Reksodiwiryo Padang. The study was conducted in April 2013. The study population consists of 538 patients. So the total sample of 108 patients, obtained by stratified random sampling. Questionnaire data collection by using a questionnaire. Data were analyzed using multiple regression test. The results showed that the partially positive relationships between all the variables that variable service reliability (dependability), responsevensess (responsiveness), assurance (security), empathy (empathy), tangible (real evidence) to Brand Image Hospital Tk.III dr. Reksodiwiryo Padang. And there is a significant relationship between the variable reliability (dependability), responsevensess (responsiveness), assurance (security), empathy (empathy), tangible (real evidence) to Brand Image Hospital Tk.III dr. Reksodiwiryo Padang. However, there is no significant relationship between assurance (security), empathy (empathy) toward Brand Image Tk.IIIdr Hospital. Reksodiwiryo Padang. Simultaneously, a significant difference between the services of the Brand Image Hospital Tk.III dr. Reksodiwiryo Padang (siginifikasi value 0.000). Based on the value of the coefficient was found that the most influential variable on Brand Image in Hospital Tk.III dr. Reksodiwiryo Padang is variable tangibles / physical evidence (X1), where the significance value 0.004 and 0.365 beta value. To the House leadership suggested SakitTk.III dr. Reksodiwiryo Padang to conduct training programs for all care workers on how to give good service to patients so as to improve customer satisfaction and increase Brand Imge Hospital Tk.III dr. Reksodiwiryo Padang. For further research to examine the factors - other factors affecting brand image Tk.III Hospital dr. Reksodiwiryo Padang such as leadership and promotion factors
Diabetic ulcers are open wounds on the skin surface due to macroangiopathic complications, resulting in vascular insufficiency and neuropathy. According to WHO 2023, diabetic foot ulcers affect 18.6 million people worldwide. This study aims to implement m Deswika Sonia; Shanty Maria Lissanora Fernanda
International Journal of Technology and Education Research Vol. 4 No. 04 (2026): International Journal of Technology and Education Research (IJETER)
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v4i04.6655

Abstract

Medical Surgical Nursing Care for Mr. I With Integumentary System Disorders With A Diagnosis of Diabetic Ulcersat Vita Insani Hospital Pematangsiantar
Medical Surgical Nursing Care For Mr. J With Cardiovascular System Disorders With Unstable Angina Pectoris at Vita Insani Hospital Pematangsiantar Cristina Sinaga; Shanty Maria Lissanora Fernanda
International Journal of Technology and Education Research Vol. 4 No. 03 (2026): July- September, International Journal of Technology and Education Research (I
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v4i03.6680

Abstract

Attachment Unstable Angina Pectoris is an acute coronary syndrome caused by reduced blood flow to the heart muscle, resulting in chest pain. According to the World Health Organization (WHO) in 2022, cardiovascular diseases accounted for 17.5 million deaths (15.5%). This study aimed to provide medical-surgical nursing care for patients with Unstable Angina Pectoris. This study employed a qualitative method with a descriptive case study approach. The research subject was a patient diagnosed with Unstable Angina Pectoris, namely Mr. J, aged 76 years. The study was conducted from April 30 to May 2, 2026, in the Melati Ward of Vita Insani Hospital Pematangsiantar. The nursing assessment of Mr. J revealed complaints of left-sided chest pain with a pain scale of 7, radiating to the shoulder and back. The nursing diagnoses established were acute pain, decreased cardiac output, and ineffective breathing pattern. After three days of nursing care, including pain management, oxygen therapy, monitoring, semi-Fowler positioning, deep breathing relaxation techniques, health education, and collaborative medical therapy, the patient's condition improved significantly. Medical-surgical nursing care provided to patients with Unstable Angina Pectoris resulted in clinical improvement, and all nursing problems were successfully resolved. Patients are expected to adhere to medications, adopt a healthy lifestyle, and follow a heart-healthy diet to prevent recurrence and complications
Nursing Care for Elderly Mr. H With Gout Arthritis at Social Service Upt Deaf and Speech Impaired and Elderly Pematangsiantar Khinaya Salsabila; Shanty Maria Lissanora Fernanda
International Journal of Technology and Education Research Vol. 4 No. 03 (2026): July- September, International Journal of Technology and Education Research (I
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v4i03.6717

Abstract

Gout arthritis is a joint disease caused by a purine metabolism disorder, characterized by high levels of uric acid in the blood. According to the World Health Organization (WHO), the prevalence is projected to reach 47 million by 2025. This study aims to provide gerontic nursing care for a patient with gout arthritis. The study employed a descriptive design using a case study approach. The research subject was one elderly individual suffering from gouty arthritis. The study was conducted from April 16 to April 20, 2026, at the Social Service Unit for the Hearing and Speech Impaired and the Elderly in Pematangsiantar City. Data collection techniques included interviews, physical examinations, and documentation review. The results of gerontic nursing care for Mr. H (78 years old) with gouty arthritis showed a gradual improvement in the client's condition over the five-day care period. Pain in the left leg decreases, making the client more comfortable during activities; mobility improved (despite the continued use of a cane); and the client was able to understand and begin implementing the recommended low-purine diet. Gerontic nursing care for an elderly patient with gouty arthritis demonstrated a significant improvement in clinical condition. The client should maintain a healthy lifestyle, engage in activities within their capabilities, and adhere to a low-purine diet
Co-Authors Azis Mangara Cristina Sinaga Defri Elias Simatupang Defri Elias Simatupang Deswika Sonia Duma Jemima Tambunan Fitri, Dita Aisya Ginting, Erika Sri Aginta Jane Wilda Sirait Khinaya Salsabila Norong Perangin-angin Rahma Anggi Riska Wani Eka Putri Perangin-angin Riska Wani Eka Putri Perangin-angin Riska Wani Eka Putri Perangin-angin Riska Wani Eka Putri Perangin-Angin Tryanggana Purba, Zico Yohanna Adelina Pasaribu