Article Per Year (5 Year)
p-Index From 2021 - 2026
3.036
P-Index
This Author published in this journals
All Journal JSiI (Jurnal Sistem Informasi) The IJICS (International Journal of Informatics and Computer Science) Jurnal Sistem Cerdas Jurnal Ilmiah Ilmu Komputer Fakultas Ilmu Komputer Universitas Al Asyariah Mandar Jurnal Informasi dan Teknologi INFORMASI (Jurnal Informatika dan Sistem Informasi) RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Jurnal Sistem Informasi Bisnis (JUNSIBI) Journal of Information Systems and Technology Research Journal Of Informatics And Busisnes Jurnal Indonesia : Manajemen Informatika dan Komunikasi The Indonesian Journal of Computer Science INOVTEK Polbeng - Seri Informatika
Suendri
Unknown Affiliation
Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Library & Information Science

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal of Information Systems and Technology Research

 1 
Customer Service Information System Using Dynamic Priority Scheduling Algorithm At PT Sumatra Sistem Integrasi M Fahri Aditya Nasution; Suendri; Muliani Harahap, Aninda
Journal of Information Systems and Technology Research Vol. 2 No. 1 (2023): January 2023
Publisher : Ali Institute or Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/jistr.v2i1.324

Abstract

The development of information technology can make it easier to do various things, including the provision of services that use technology in providing information to customers who need and receive information. The service at PT Sumatera Sistem Integrasi is that the process of complaining about network disturbances from customers is still manual, so that customers still come directly to the company or by telephone to make complaints and prepare reports still in the form of ledgers and customers. queues are not yet systematic and integrated. Based on these problems, the authors built a website-based customer complaint application using the Dynamic Priority Scheduling algorithm as a queue priority. The Dynamic Priority Scheduling Algorithm is a dynamic approach to the priority scheduling algorithm. In the dynamic approach, this algorithm focuses on the process of determining the queue based on predetermined priority rules. With this application, it is hoped that it can simplify and improve the quality of service to customers optimally at PT Sumatra Sistem Integrasi.
Build Android-Based Go Service Electronic Applications Using React Native Framework and Firebase Realtime Database Aulia, Rahmad; Suendri; Alda, Muhamad
Journal of Information Systems and Technology Research Vol. 2 No. 3 (2023): September 2023
Publisher : Ali Institute or Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/jistr.v2i3.615

Abstract

Many entrepreneurs provide electronic services, especially on cellphones and PCs, but their marketing is very limited due to the location of the store and banners that are not strategic so it is difficult to know where the service is located, on the other hand customers are also difficult to know the estimated cost of repairing electronic devices and often potential customers I was disappointed when I arrived at the location but the service was closed. With these problems, the author built an Android-based Go Service Electronic application by utilizing React Native Framework technology to build Android-based applications and using the Firebase Realtime Database as data storage. The application is also equipped with consulting features, a booking system, calculating the estimated cost of equipment repair services, as well as providing information on the best service services through an assessment system that has been provided by customers who have booked previous services. With the Go Service Electronic application, it is easier for the public to find out where the location of service providers is, find out the estimated repair costs, and can consult directly through the application, as well as being able to increase business opportunities for electronic service providers.
Co-Authors Ali Ikhwan Andriani, Mega Anggika Wardani Aulia, Rahmad Cahyani, Winda Chirilda, Adinda Fadhil, Amrullah Fahmi Zahary Fathiya Hasyifah Sibarani Fikri Aditya Sitorus Hardiansyah, Juanda Heri Santoso Juanda Hardiansyah M Fahri Aditya Nasution Maha Valne Datin Marpaung, Devi Aryani Maulida Syahri Ramadhani Damanik Muhamad Alda Muhammad Siddik Hasibuan Muliani Harahap, Aninda Pertiwi, Dinanti Nanda Reza, Reza kurnia lesmana Ritonga, Jelita Sindi Feliza Dianti Siregar, Fadhilah Anisah Zahrina, Nadhilah