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p-Index From 2021 - 2026
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All Journal International Journal on Livable Space International Journal on Livable Space Jurnal Pengabdian Masyarakat
Lisa Oksri Nelfia
Universitas Trisakti
Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Library & Information Science Social Sciences Other

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QUALITY OF CONSTRUCTION PROJECT INTERNSHIP LEARNING THROUGH CUSTOMER SATISFICATION INDEX (CSI) MEASUREMENT AND IMPORTANT-PERFORMANCE ANALYSIS Fahmy Hermawan; Popi Puspitasari; Julia Damayanti; Lisa Oksri Nelfia; Endah Kurniyaningrum; Giraldi Fardiaz Kuswanda
International Journal on Livable Space Vol. 6 No. 1 (2021): URBAN LIVABILITY AND LEARNING QUALITY
Publisher : Jurusan Arsitektur - FTSP - Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/livas.v6i1.12924

Abstract

Link and match between the world of business—industry and the flexibility—adaptability to rapid changes in the future,  aresome of the reasons why higher education equipped with the Merdeka Belajar-Kampus Merdeka or MBKM system isnecessary.  Internshipis one of the MBKM programs, which  provides opportunities for students to gain professional work experience in the business world or industry. Civil Engineering Study Program, Universitas Trisakti is organizing an Internship program on Construction Projects in the Odd semester of 2021/2022 academic year. This study is an attempt to share knowledge about stake holder perceptions (students, lecturers, staff, and cooperation partners) regarding the success and failure of the implementation of MBKM. The measurement was based on the priority and satisfaction levels, with the variables of educational infrastructure, reliability, responsiveness, empathy, treatment of students  and information systems. This is a quantitative descriptive study using a questionnaire distributed to 217 students, 26 permanent lecturers and 12 civil engineering administration staff as respondents. Cartesian diagram Importance Performance Analysis (IPA) is used to map the value of Customer Satisfaction  Index (CSI) which shows the level of stakeholde rsatisfactions. The results show that the CSI values (satisfaction level) areas follows: students has reached 75.67% as itisforadministration staff75.15%, where as  lecturers show a quite higher level which is 81.75%. In order to develop a well-organized MBKM in the future, institutions need to establish and manage programs interms of : coordinating between lecturers and field supervisors, adjusting field course Materials to student needs, socializing the amount of MBKM funds to students participating  ininternships, and organizing remedial mechanisms. Based on the data analysis,100% of cooperating partners support the continuation of MBKM program and propose that qualified apprentices would become employees  in  their companies. Keywords: Construction Project, Internship Learning, Customer Satisfaction Index, Important-Performance Analysis.
QUALITY OF CONSTRUCTION PROJECT INTERNSHIP LEARNING THROUGH CUSTOMER SATISFICATION INDEX (CSI) MEASUREMENT AND IMPORTANT-PERFORMANCE ANALYSIS Fahmy Hermawan; Popi Puspitasari; Julia Damayanti; Lisa Oksri Nelfia; Endah Kurniyaningrum; Giraldi Fardiaz Kuswanda
International Journal on Livable Space Vol. 6 No. 1 (2021): URBAN LIVABILITY AND LEARNING QUALITY
Publisher : Jurusan Arsitektur - FTSP - Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/livas.v6i1.12924

Abstract

Link and match between the world of business—industry and the flexibility—adaptability to rapid changes in the future,  aresome of the reasons why higher education equipped with the Merdeka Belajar-Kampus Merdeka or MBKM system isnecessary.  Internshipis one of the MBKM programs, which  provides opportunities for students to gain professional work experience in the business world or industry. Civil Engineering Study Program, Universitas Trisakti is organizing an Internship program on Construction Projects in the Odd semester of 2021/2022 academic year. This study is an attempt to share knowledge about stake holder perceptions (students, lecturers, staff, and cooperation partners) regarding the success and failure of the implementation of MBKM. The measurement was based on the priority and satisfaction levels, with the variables of educational infrastructure, reliability, responsiveness, empathy, treatment of students  and information systems. This is a quantitative descriptive study using a questionnaire distributed to 217 students, 26 permanent lecturers and 12 civil engineering administration staff as respondents. Cartesian diagram Importance Performance Analysis (IPA) is used to map the value of Customer Satisfaction  Index (CSI) which shows the level of stakeholde rsatisfactions. The results show that the CSI values (satisfaction level) areas follows: students has reached 75.67% as itisforadministration staff75.15%, where as  lecturers show a quite higher level which is 81.75%. In order to develop a well-organized MBKM in the future, institutions need to establish and manage programs interms of : coordinating between lecturers and field supervisors, adjusting field course Materials to student needs, socializing the amount of MBKM funds to students participating  ininternships, and organizing remedial mechanisms. Based on the data analysis,100% of cooperating partners support the continuation of MBKM program and propose that qualified apprentices would become employees  in  their companies. Keywords: Construction Project, Internship Learning, Customer Satisfaction Index, Important-Performance Analysis.
Peningkatan Literasi Data Siswa Melalui Pembelajaran Berbasis Soal Pisa Imas Wihdah Misshuari; Lisa Oksri Nelfia; Giraldi Fardiaz Kuswanda; Akhlish Diinal Aziiz; Owen Mac Wijaya
Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2026): Juni 2026
Publisher : Unity Academy

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70340/japamas.v5i1.318

Abstract

Literasi data merupakan kompetensi krusial bagi siswa di era informasi, terutama dalam memahami, menafsirkan, dan memanfaatkan data pada konteks kehidupan sehari-hari. Namun, kemampuan ini belum berkembang secara optimal, khususnya saat siswa dihadapkan pada permasalahan kontekstual yang memerlukan penalaran logis. Penelitian ini bertujuan untuk meningkatkan literasi data siswa melalui penerapan pembelajaran berbasis soal PISA. Metode yang digunakan adalah pendekatan kuantitatif dengan desain one-group pretest-posttest terhadap 23 siswa. Data yang terkumpul dianalisis menggunakan uji Wilcoxon Signed Rank karena data tidak berdistribusi normal. Hasil penelitian menunjukkan nilai signifikansi sebesar 0,000 (p < 0,05), di mana 100% siswa mengalami peningkatan skor. Selain itu, rata-rata N-Gain sebesar 79,7% yang berada pada kategori tinggi mengonfirmasi bahwa peningkatan literasi data siswa berlangsung secara signifikan. Temuan ini menyimpulkan bahwa pembelajaran berbasis soal PISA efektif dalam meningkatkan literasi data siswa, di mana penggunaan konteks nyata terbukti membantu siswa dalam memahami informasi, menafsirkan data, serta menarik kesimpulan secara lebih logis dan sistematis.
Co-Authors Akhlish Diinal Aziiz Endah Kurniyaningrum Fahmy Hermawan Giraldi Fardiaz Kuswanda Imas Wihdah Misshuari Julia Damayanti Owen Mac Wijaya Popi Puspitasari