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All Journal INVEST : Jurnal Inovasi Bisnis dan Akuntansi Jurnal Administrasi Publik dan Bisnis (JaPaBis) Jurnal Bersama Pengabdian Kepada Masyarakat
Fara Shaliza
STIA Lancang Kuning Dumai
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ANALISIS FUNGSI KEPEMIMPINAN KEPALA DESA PUTERI SEMBILAN KECAMATAN RUPAT UTARA KABUPATEN BENGKALIS abdul rais; Fara Shaliza
Jurnal Administrasi Publik dan Bisnis Vol 4 No 1 (2022): Maret
Publisher : LPPM STIA Lancang Kuning Dumai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (234.634 KB) | DOI: 10.36917/japabis.v4i1.37

Abstract

Pemerintah Desa dilihat dari sistem pemerintahan Indonesia merupakan ujung tombak dari pemerintahan daerah yang langsung berhadapan dengan masyarakat luas. Namun dari hasil pengamatan penulis terlihat bahwa fungsi kepemimpinan Kepala Desa Puteri Sembilan dalam menjaga dan melestarikan lingkungan cenderung belum begitu baik, karena kurangnya fungsi Kepala Desa dalam mengajak masyarakat untuk berpartisipasi masih terbilang sangat rendah. Teori yang digunakan dalam penelitian ini menurut pendapat Pasolong (2013:30-31) ada empat indikator yaitu : Fungsi Perintah, Fungsi Konsultatif, FungsiPartisipatif, Fungsi Delegasi. Adapun yang menjadi populasi dalam penelitian ini adalah seluruh Aparatur Desa dan masyarakat dengan jumlah sampel 68 orang.Teknik pengambilan sampel untuk perangkat desa menggunakan Sensus Sampling atau Sampling Jenuh sedangkan untuk masyarakat Desa menggunakan Teknik Purposive. Hasil Penelitian tentang Fungsi Kepemimpinan Kepala Desa Puteri Sembilan Kecamatan Rupat Utara Kabupaten Bengkalis dikategorikan Baik dengan total skor 1746 (71.32%). Dalam penelitian ini yang menjadi Faktor Pendukung Adanya Fungsi Perintah dari Kepala Desa Puteri Sembilan dan Adanya Fungsi Partisifatif dari Kepala Desa Puteri Sembilan Kecamatan Rupat Utara Kabupaten Bengkalis sedangkan yang menjadi faktor Penghambat Masih lemahnya Fungsi Konsultatif dari Kepala Desa Puteri Sembilan dan Masih lemahnya Fungsi Delegasi Kepala Desa Puteri Sembilan Kecamatan Rupat Utara Kabupaten Bengkalis.
Public Service: Health Service Satisfaction at Dumai City Hospital E Maznah Hijeriah; Dila Erlianti; Fara Shaliza; Sofyan Sofyan; Dedy Afrizal
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 2 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i2.553

Abstract

Dumai City Hospital activities center on community satisfaction. Improving the quality of health services is accomplished by enhancing the elements whose goal is to promote patient satisfaction. Several issues were discovered throughout its deployment, which became essential notes in carrying out its community activities. As a result, the purpose of this research is to examine service implementation, community satisfaction, and the effect of service on community satisfaction at the Dumai City Hospital. The study used a quantitative technique with 164 respondents and data analysis, especially descriptive statistics. The study's findings revealed that there was an impact of service on community satisfaction at the Dumai City Hospital. The advice given is to enhance the guaranteed waiting time for services that will be provided to patients, particularly in the acts of doctors at the Outpatient Polyclinic, in order to prevent complaints from the public due to the long wait to be serviced by a doctor. Furthermore, continue to enhance the skills of all staff so that they can better serve the community.
Public Service: Health Service Satisfaction at Dumai City Hospital E Maznah Hijeriah; Dila Erlianti; Fara Shaliza; Sofyan Sofyan; Dedy Afrizal
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 2 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i2.553

Abstract

Dumai City Hospital activities center on community satisfaction. Improving the quality of health services is accomplished by enhancing the elements whose goal is to promote patient satisfaction. Several issues were discovered throughout its deployment, which became essential notes in carrying out its community activities. As a result, the purpose of this research is to examine service implementation, community satisfaction, and the effect of service on community satisfaction at the Dumai City Hospital. The study used a quantitative technique with 164 respondents and data analysis, especially descriptive statistics. The study's findings revealed that there was an impact of service on community satisfaction at the Dumai City Hospital. The advice given is to enhance the guaranteed waiting time for services that will be provided to patients, particularly in the acts of doctors at the Outpatient Polyclinic, in order to prevent complaints from the public due to the long wait to be serviced by a doctor. Furthermore, continue to enhance the skills of all staff so that they can better serve the community.
Pemetaan Tantangan dan Kebutuhan Penyuluh Pertanian dalam Upaya Peningkatan Kualitas Penyuluhan Pertanian Fara Shaliza
Jurnal Bersama Pengabdian Kepada Masyarakat (SAMAMAS) Vol. 1 No. 4 (2025): Desember 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/samamas.v1i4.465

Abstract

Agricultural extension agents play a strategic role in improving the quality of agricultural extension services and supporting sustainable agricultural development. However, in practice, extension agents face various challenges that can limit the effectiveness of field-level extension activities. This community service program aimed to identify the challenges faced by agricultural extension agents, map their actual needs, and formulate priority scales to address them, thereby improving the quality of agricultural extension services. The activity was conducted at the Agricultural Extension Center (BPP) of Dumai Selatan District, Dumai City, involving agricultural extension agents as the main partners. A participatory approach was applied through focused group discussions (mini FGDs), combined with awareness-building activities, capacity enhancement, and consultation and mentoring. The results indicate that the challenges faced by extension agents are multidimensional, covering structural, technical, institutional, and psychosocial aspects. The primary needs identified include capacity building through relevant and continuous training, support for extension facilities and infrastructure, and the strengthening of institutional coordination. Through collective deliberation, a priority scale of needs was formulated as a key output of the program. The activity was supported by the active participation and openness of extension agents, though it was constrained by limited time due to their workload. Overall, this community service activity produced a contextual mapping of extension agents’ challenges and needs, which can serve as a practical basis for planning more targeted and sustainable agricultural extension strengthening programs.
Co-Authors abdul rais Dedy Afrizal Dila Erlianti E Maznah Hijeriah Sofyan Sofyan