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All Journal Jurnal Manajemen Perhotelan dan Pariwisata Journal of Social Research LACULTOUR: Journal of Language and Cultural Tourism International Journal of Applied Research in Tourism and Hospitality Eduvest - Journal of Universal Studies JECOM
Putu Surya Laksana Rahjasa
Politeknik Pariwisata Bali
Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Neuroscience Social Sciences Other

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The Effect of Promotion and E-WOM on Tourists’ Intention to Visit Denpasar: Destination Image as a Mediating Variable Putu Surya Laksana Rahjasa; I Putu Utama; Luh Yusni Wiarti
International Journal of Applied Research in Tourism and Hospitality Vol. 1 No. 1 (2022): International Journal of Applied Research in Tourism and Hospitality
Publisher : Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (997.557 KB) | DOI: 10.52352/jarthy.v1i1.735

Abstract

This study aimed to investigate the effect of promotion and E-WOM on tourists’ intention to visit Denpasar and how the destination image as a mediating variable to increase the intention. Data were collected using a questionnaire to 104 respondents of foreign tourists who were in the province of Bali except for tourists who were in the city of Denpasar. The data were analysed using the Structure Equation Model (SEM) AMOS version 23. The results showed that, destination image had a significant effect on tourists' intention to visit. Promotion had no significant effect on intention to visit. E-WOM has no significant effect on intention to visit because. However, Promotion has a significant effect on visit intention through destination image with a Sobel test value of 3.214 as well as E-WOM has a significant effect on intention to visit through destination image with a Sobel test value of 2.840. It can be concluded that promotion and E-WOM are able to create a destination image, it will increase the Visiting Intention of tourists to Denpasar City.
Generation Z Travel Planning: Analysis of Tourist Preferences in Adventure Tourism in Bali Province Putu Surya Laksana Rahjasa; Ni Luh Putu Pradiayu Aspariyanthi; I Gede Ngurah Primansa S Rahadiarta
LACULTOUR: Journal of Language and Cultural Tourism Vol. 2 No. 1 (2023): LACULTOUR: Journal of Language and Cultural Tourism
Publisher : Unit Pelayanan Bahasa, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/lacultour.v2i1.1133

Abstract

This study aims to analyze the travel preferences of generation Z in adventure tourism in Bali Province. Generation Z, which is a group born between 1995 to 2010, has unique travel preferences and is influenced by certain factors. This study uses survey methods and primary data collection from generation Z respondents who have visited Bali Province for adventure tourism purposes. The data collected includes travelers’ preferences regarding travel destinations, types of adventure activities of interest, desired comfort levels, sustainability priorities, and preferences for unique experiences. Data analysis was conducted using Preference Analysis and factor analysis techniques to identify patterns of traveler preferences. The results of this study show that generation Z tends to choose adventure tourism destinations that offer unique and memorable experiences. The results of this study provide valuable insights for tourism and destination managers in Bali Province. With a better understanding of generation Z's preferences, they can craft travel programs that better suit the needs and desires of this target market. This is expected to increase the attractiveness of Bali destinations as adventure tourism destinations for generation Z.
Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan di Perusahaan Jasa Event CV. Kopi Panas Production Bali Putu Surya Laksana Rahjasa
Journal of Event and Convention Management Vol. 1 No. 1 (2022): Journal of Event and Convention Management 
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jecom.v1i1.776

Abstract

This research aims to analyze the effect of work motivation on employee performance at service companies' event CV. Kopi Panas Production Bali. The research used a sampling technique saturated to give equal opportunity to each population selected to be a member of the sample, that is 15 respondents who are an employee of CV. Kopi Panas Production Bali. The data were collected using a questionnaire, with validity test, reliability, simple linear regression, coefficient of determination analysis, and t-test with the help of SPSS program version 23. Then obtained the results show that the test device used is valid and reliable, the analysis results show the influence of a strong relationship and positive, and the result analysis shows a strong and positive relationship and significance between employee work motivation to employee performance equal to 74,4%.  
Framing Overtourism and Spatial Exploitation in Bali: Media Perspectives on Environmental Carrying Capacity Putu Surya Laksana Rahjasa
Journal of Social Research Vol. 5 No. 4 (2026): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i4.3061

Abstract

Overtourism in Bali, particularly in the regions of Badung, Denpasar, and Ubud, has become a growing concern, as it significantly impacts the environment, infrastructure, and cultural integrity of the destination. This research aims to analyze how the media frames the issue of overtourism in these regions, emphasizing spatial exploitation and environmental carrying capacity. The objective is to examine how the media highlights the environmental, social, and cultural pressures of overtourism, and how different actors—such as the government, tourism industry, and local communities are portrayed in the discourse. A qualitative approach with framing analysis was employed, using news reports from credible international and national media sources between 2023 and 2025. The findings reveal that Badung is framed as the epicentre of overtourism, with issues of congestion and pollution, while Denpasar is viewed through the lens of urbanization challenges. Ubud's framing focuses on cultural commercialization and the loss of traditional identity. The media often offers solutions such as tourism taxes, better spatial regulations, and diversifying tourism destinations to reduce pressures on the most affected areas. The study concludes by providing recommendations for sustainable tourism policies, emphasizing the importance of carrying capacity management, better spatial planning, and tourism diversification to preserve Bali's environment and cultural heritage.
Sustainable Tourism Development in Nusa Penida: Inclusive, Digital, and Sustainable Strategies Putu Surya Laksana Rahjasa; Made Darmiati; Made Artajaya; I Gede Ngurah Primanda S Rahadiarta; Ni Putu Evi Wijayanti; Putu Ayu Aryasih
Eduvest - Journal of Universal Studies Vol. 5 No. 12 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i12.52221

Abstract

This study analyses the potential, challenges, and strategies for sustainable tourism development in Nusa Penida through a SWOT approach supported by field observations and semi-structured interviews. This study uses a descriptive qualitative method with data collected from field practice activities of students of the Travel and Tourism Business Study Program, Bali Tourism Polytechnic, in June 2025. The SWOT analysis was formulated into an IFAS and EFAS matrix, and validated by triangulation using literature and reports from relevant agencies. The results show that Nusa Penida has key strengths in the form of iconic natural beauty and strong local cultural potential, but faces serious challenges such as limited infrastructure, minimal public facilities, limited human resource capacity, and pressure on the environment. The IFAS and EFAS results place Nusa Penida in the aggressive quadrant, indicating the need to leverage internal strengths to capture significant external opportunities. Recommended development strategies include strengthening infrastructure and safety, digitizing tourism services, developing inclusive tourism packages, increasing local human resource capacity, and community-based environmental conservation. With a collaborative and sustainable approach, Nusa Penida has the potential to become a leading tourist destination that is resilient, inclusive, and adaptive to the dynamics of global tourism.
IMPLEMENTASI BUDAYA PELAYANAN PUBLIK PADA LAYANAN PASPOR BAGI WISATAWAN DI KANTOR IMIGRASI NGURAH RAI Tania Audrey Sujanto; Made Artajaya; Putu Surya Laksana Rahjasa
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 9 No. 2 (2026): Jurnal Manajemen Perhotelan dan Pariwisata (IN PRESS)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v9i2.117724

Abstract

Quality public service is a key factor in improving satisfaction, including for tourists arranging their passports. This study analyses the implementation of public service culture in passport services for domestic tourists at the Ngurah Rai Class I Special Immigration Office. A descriptive qualitative method with a single-case design was applied, involving 15 purposively selected informants consisting of 4 officers and 11 tourist applicants. Data were gathered through observation, in-depth interviews, and documentation, then analysed through reduction, display, and conclusion drawing, and validated through triangulation. The findings reveal an uneven pattern: system-backed values of responsibility and equality have become institutionalised, whereas professionalism, friendliness, and transparency, which depend on personal interaction, remain inconsistent, especially at peak hours. The study frames passport processing as part of the tourist's pre-travel experience, so that the service culture of immigration offices helps shape the first impression of the journey.
Co-Authors I Gede Ngurah Primanda S Rahadiarta I Gede Ngurah Primanda S Rahadiarta I Putu Utama Luh Yusni Wiarti Made Artajaya Made Darmiati Ni Luh Putu Pradiayu Aspariyanthi Ni Putu Evi Wijayanti Putu Ayu Aryasih Tania Audrey Sujanto