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Optimization of Web-Based Service Management System Using Time and Material Pricing for Tool Maintenance Dhonni, Muhammad Khusnud; Mahendra, Danang; Azizah, Noor
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2496

Abstract

This study develops a web-based Service Management Information System tailored for small-scale tool maintenance businesses that traditionally lack integrated management solutions. These micro enterprises commonly encounter operational inefficiencies such as poor workflow management, inaccurate cost estimation, and manual transaction recording, which hinder service quality and diminish customer trust. The proposed system addresses these challenges by automating critical service functions, including customer queue management, technician diagnostics, spare parts tracking, and invoice generation, thereby improving operational efficiency and transparency. The development process followed the Waterfall model within the Software Development Life Cycle (SDLC), providing a structured framework covering requirement analysis, system design, implementation, testing, and maintenance phases. A key feature of the system is the integration of the Time and Material Pricing (T&M) method, enabling dynamic cost calculation based on actual labor hours and material usage. This method ensures fair and transparent pricing, which is vital for sustaining customer confidence in environments with variable service demands. Functional validation through Black Box Testing confirmed that the system’s core modules met all specified requirements without significant errors. Furthermore, a user satisfaction survey involving 30 respondents indicated substantial improvements in cost transparency, service speed, and ease of status tracking. Overall, the system markedly enhances both operational performance and customer experience in small tool maintenance workshops. The findings suggest that this web-based solution supports digital transformation in a traditionally manual sector, promoting competitiveness and sustainability for micro enterprises. Future enhancements include mobile application development and integration of digital payment systems to further optimize service delivery.
E-SCM SEBAGAI STRATEGI PENGENDALIAN PERSEDIAAN DI INDUSTRI FURNITURE Sabilla, Alzena Dona; mahendra, Danang; Azzat, Noor Nailie; Ananta, Yoga Sofian
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol. 16 No. 1 (2025): MARET
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/rjqa0p56

Abstract

Digitalization and globalization have a big impact on the furniture industry, especially on the MSME scale. A big challenge in managing product inventory efficiently. Mismanagement of product stock can lead to high operational costs and decreased customer satisfaction. This research aims to develop a web-based Electronic Suppy Chain Management (E-SCM) application to improve inventory control in Furniture MSMEs. This application is equipped with main features such as managing products, managing incoming and outgoing stock items, and a dashboard tang displaying stock movements in real time. Case studies were conducted on 10 furniture MSMEs in Jepara, using sales and inventory data for 12 months. Data analysis shows that the application of the E-SCM application increases the accuracy of stock management, reduces the amount of dead stock and accelerates the process of making business decisions. This research is expected to be a reference for E-SCM-based technology development for other MSME sectors.
Implementasi inovasi e-pesantren untuk pengelolaan pembelajaran pesantren Mubarok, Husni; Sofiana, Nina; Mahendra, Danang
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 6 No 1 (2023)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v6i1.19159

Abstract

Pondok pesantren diharapkan dapat mencerdaskan santri, membekali mereka dengan ilmu agama, dan mendidik akhlak para santri. Akan tetapi, pesantren masih kesulitan dalam mendata santri dan pendidik/ustadz secara digital. Hal ini dikarenakan sistem pendataan masih bersifat manual dan tercetak. Mitra pengabdian ini adalah pondok pesantren KH Murodi Mranggen Demak dimana permasalahan yang dihadapi oleh mitra adalah 1) proses pembelajaran yang masih dilaksanakan secara konvensional baik dengan cara bandongan maupun sorogan dan 2) dokumentasi pembelajaran pun masih menggunakan paper-based sehingga proses pemantauan belajar santri tidak dapat diketahui oleh wali santri secara langsung. Tujuan kegiatan pengabdian ini adalah 1) membantu mitra dalam pengelolaan pembelajaran berbasis teknologi informasi dan komunikasi dan 2) memfasilitasi mitra berupa inovasi e-pesantren yang merupakan sistem informasi terintegrasi. Metode pelaksanaan yang dilakukan adalah 1) pembuatan e-pesantren dengan tahapan analisis kebutuhan, pembuatan e-pesantren, simulasi, sosialisasi, pelaksanaan dan pendampingan, dan 2) pengelolaan pembelajaran berbasis TIK. Hasil kegiatan ini adalah terbentuknya aplikasi e-pesantren yang dapat digunakan oleh pengguna dan peningkatan kemampuan ustadz, admin, pengelola, dan santri dalam mengelola pembelajaran dengan menggunakan media pembelajaran TIK sebesar 100%. Pondok pesantren diharapkan membuat kebijakan untuk memastikan keberlangsungan penggunaan aplikasi tersebut.
Interactive Digital Storybooks: A Personalized Approach to English Learning in Indonesian Primary Schools Himawati, Ulya; Mahendra, Danang; Zulfa , Laila Ngindana; Hamidaturrohmah, Hamidaturrohmah; Herningtyasari, Gadis
Elsya : Journal of English Language Studies Vol. 7 No. 3 (2025): Elsya : Journal of English Language Studies (Article in Press)
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/g64b1x83

Abstract

In response to the growing emphasis on meaningful and student-centered English instruction in Indonesian primary schools, this study investigates the effectiveness of an Interactive English Story Book in fostering young learners’ engagement, motivation, comprehension, and autonomous learning. This study explores the potential and educational benefits of an Interactive English Story Book aimed at improving engagement, motivation, comprehension, and usability for young learners. A mixed-methods approach was utilized to combine quantitative trends with qualitative insights, facilitating a thorough understanding of learning processes.  This design was selected to triangulate perceptual data from students and educators within genuine classroom environments.  The investigation included 13 fourth-grade students from a suburban elementary school, serving as a phase to assess feasibility and user feedback.  Data collection involved the use of student questionnaires, classroom observations, and interviews. The results indicated a high level of engagement, motivation, and usability, as students reacted favorably to the visual and interactive elements.  Some minor comprehension challenges were observed in story contexts that were culturally unfamiliar, and educators reported connectivity issues in rural regions. This study presents a unique approach by integrating digital storytelling, English as a Foreign Language pedagogy, and curriculum reform, validated through mixed-method classroom research.  This provides foundational evidence for expanding digital storytelling innovations within Indonesia’s Merdeka Belajar framework and for future longitudinal studies in English as a Foreign Language.     
Penerapan Platform Digital Learn and Growth Dalam Meningkatkan Kompetensi Teacherpreneurship Guru Belajar Jepara Hamidaturrohmah; Mahendra, Danang; Saefudin, Ahmad; Nahar, Afifatun; Pratama, Adrian Dico
JOM Vol 5 No 1 (2024): Indonesian Journal of Humanities and Social Sciences, March 2024
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v5i1.4672

Abstract

Teachers wield significant influence over the quality of education. To enhance this influence, they must possess competent skills, including teacherpreneurship. This study aims to assess the efficacy of the digital learning platform, "Learn and Grow with Jepara Teachers," in bolstering the teacherpreneurship capabilities of educators in Jepara. Employing a descriptive quantitative approach via survey methodology, the research analyzes the platform's impact. Survey results are statistically analyzed and subjected to data reduction. The findings reveal the positive effects of the digital platform on Jepara teachers' teacherpreneurship competencies. Specifically, 94% strongly agree and 6% agree regarding enhanced technical skills. Regarding conceptual skills, 86% strongly agree and 14% agree. Human skills saw 89% strongly agree and 11% agree. These results indicate a notable improvement in teacherpreneurship competencies among Jepara educators, encompassing heightened knowledge, conceptual insight, skill refinement, and internal motivation towards entrepreneurship.
SISTEM INFORMASI INVENTARIS BARANG DI PT. BPR BANK JEPARA ARTHA Setiawan, Budi; Mahendra, Danang; Subhan Akbar, Agus
Journal of Information System and Computer Vol. 3 No. 2 (2023): Desember 2023
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jister.v3i2.740

Abstract

Inventory data management at PT. BPR BANK JEPARA ARTHA is still being carried out by recording data on paper and then copying it into excel so that to search for data it needs to be checked one by one. With this inventory information system, it helps companies to see the calculation of the value of assets that have been determined by the percentage of depreciation value based on the economic value of an item. The results of the study show that to calculate the book value of an item, it is necessary to know its economic value and then it is calculated starting from the initial purchase up to the specified month and year.
DETERMINAN KUALITAS PELAYANAN, HARGA SERTA LOKASI PADA KEPUASAN KONSUMEN BENGKEL GARAGE MANUAL TECH NGANJUK Mahendra, Danang; Wihara, Dhiyan Septa; Soeprajitno, Edy Djoko
Prosiding Seminar Nasional Manajemen, Ekonomi dan Akuntansi Vol. 7 (2022): PROSIDING SEMINAR NASIONAL MANAJEMEN, EKONOMI DAN AKUNTANSI 2022
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study was conducted to determine whether the effect of partial (t) or jointly (F) on service quality, price and location on consumers of the Nganjuk Garage Manual Technician Workshop. The research approach is quantitative, research techniques are cause-and-effect. The population of consumers who have come directly to the Nganjuk Manual Tech Garage Workshop. This research has a sample of 40 respondents, namely people who are not limited, with sampling that is accidental sampling, namely anyone who happens to meet the researcher at the location. The data analysis technique used instrument test, descriptive analysis, classical assumption test, multiple linear analysis, determination test and hypothesis testing using SPSSv23 software. The results of the study stated that service quality, price, and location had a significant effect partially (t) or jointly (F) on consumer satisfaction at the Nganjuk Tech Garage Manual.