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All Journal Jurnal Penelitian Agrisamudra Journal Civics and Social Studies Paulus Journal of Accounting (PJA) Jurnal Informatika dan Teknologi Komputer ( J-ICOM) International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Indonesian Journal of Health Information Management Services (IJHIMS) Lentera Jurnal Industri Samudra
Nurmalawati
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Pengguna BPJS Pada Puskesmas Kandang Kota Lhokseumawe Nurmalawati
Lentera : Jurnal Ilmiah Sains, Teknologi, Ekonomi, Sosial, dan Budaya Vol. 8 No. 4: LENTERA, DESEMBER 2024
Publisher : LPPM Universitas Almuslim

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Abstract

This research aims to determine the influence of service quality on patient satisfaction with BPJS users at the Kandang Community Health Center, Lhokseumawe City. The research method used is a quantitative research method with a simple linear regression equation model. In this research, the data source used is data from field research. The population in this study were BPJS patients at the Kandang Lhokseumawe City Health Center during the period 2024, totaling 9124 people with BPJS patient status who had visited the Kandang Lhokseumawe Health Center more than once. The sample of respondents in this study was 100. The results of this study concluded that Service Quality has a positive influence on Patient Satisfaction. The results of the hypothesis test show that the calculated t value is 9.361 > the t-table value which is 1.6605, with a significance figure of 0.000 < 0.05 (5%). Thus, rejecting H0 and accepting Ha, which means there is an influence of service quality on patient satisfaction. The resulting simple linear regression model is Y = 6.620 + 0.844 X + e. Analysis of the coefficient of determination in this research with a value of 0.472 (47.2%) for the service quality variable has an influence on Patient Satisfaction (Y) at the Kandang Community Health Center, Lhokseumawe City, while the remaining 100-47.2% = 52.8% is caused by other variables not examined in this study
Analisis Lini Produksi Di Pt. XYZ Menggunakan Simulasi Untuk Meningkatkan Pendapatan widodo, rizki ari; Yusnawati; Nadya, Yusri; Dewiyana; Novianda; Nurmalawati; Handayani , Nurlaila
Jurnal Informatika dan Teknologi Komputer (J-ICOM) Vol 7 No 01 (2026): Jurnal Informatika dan Teknologi Komputer ( J-ICOM)
Publisher : E-Jurnal Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55377/j-icom.v7i01.12746

Abstract

PT. XYZ is one of the black tea producers in Indonesia that faces bottleneck problems at the drying station, which hinders the smoothness of the production process. This study aims to identify the standard time at each machine and optimize the production process using simulation with the ProModel software. The research method employed is a quantitative approach with primary data collected through direct observation using a stopwatch and secondary data obtained from the company and literature studies. The simulation results indicate bottlenecks occurring at the Two Stage Drier and Packer machines. Improvement proposals include repairing the Two Stage Drier and adding an additional Packer machine. After implementing the improvements, the utility value of the Two Stage Drier decreased from 12.56% to 6.28%, and the Packer machine from 10.22% to 5.11%. This reduction indicates a significant improvement in efficiency and a decrease in bottlenecks. The feasibility analysis shows that the proposed improvements are viable, with a Net Present Value (NPV) of Rp5.654.165.129.951, a payback period of 0.0123 years (approximately 4 day), and a profit in the first year of Rp497.775.900.960. Therefore, production simulation using ProModel has proven effective in improving the company’s production process efficiency. Keywords: Bottleneck, ProModel Simulation, Standard Time, Production Optimization, Feasibility Analysis.
Co-Authors Ahmad Hidayat Andriani Ari Sukawan Arista Ardilla Dewiyana Feryfadly Handayani , Nurlaila Handayani, Nurlaila Ibnu Hajar Meta Utamii Nuryani Nadya, Yusri Novianda Rahmat Rifki Sitti Aminah Taufik Gunawan Widia Tamara widodo, rizki ari Yusnawati