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All Journal Procuratio : Jurnal Ilmiah Manajemen PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING
Wan Muhamad Kudri
Institut Bisnis dan Teknologi Pelita Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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PENGARUH HARGA, KUALITAS PELAYANAN, DAN LOKASI TERHADAP KEPUASAN DAN KEPUTUSAN MAHASISWA MEMILIH IBTPI PADA MASA PANDEMI COVID19 TAHUN 2021 Luciana Fransisca; Yunia Sari; Edy Lukito; Warnadi Warnadi; Wan Muhamad Kudri
Procuratio : Jurnal Ilmiah Manajemen Vol 10 No 4 (2022): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v10i4.2785

Abstract

The purpose of this study was to determine the effect of price, service quality and location on student satisfaction and decision to study at the Pelita Indonesia Institute of Business and Technology. The population of this study were students and active students at IBT PI for the Even Semester period of the 2020/2021 Academic Year, totaling 2,353 students. Sampling in this study used the Accidental Sampling method, so that the sample in this study was 100 respondents. Methods of collecting data through questionnaires and interviews. The analysis technique in this research is Structural Equation Model (SEM) with the help of Smart Partial Least Square (PLS) 3.0 software. Based on the results obtained in this study, the price variable has a positive and significant effect on student satisfaction and decisions, service quality has a negative and insignificant effect on student satisfaction and decisions, and location has a positive and significant effect on student satisfaction and decisions. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Harga, Kualitas Pelayanan dan Lokasi terhadap Kepuasan dan keputusan mahasiswa untuk berkuliah di Institut Bisnis dan Teknologi Pelita Indonesia. Populasi dari penelitian ini merupakan mahasiswa dan mahasiswi aktif di IBT PI periode Semester Genap Tahun Akademik 2020/2021 yang berjumlah 2.353 mahasiswa. Pengambilan sampel pada penelitian ini menggunakan metode Accidental Sampling, sehingga sampel pada penelitian ini sebanyak 100 responden. Metode pengumpulan data melalui kuesioner dan wawancara. Teknik analisis pada penelitian ini adalah Structural Equation Model (SEM) dengan bantuan perangkat lunak Smart Partial Least Square (PLS) 3.0. Berdasarkan hasil yang diperoleh pada penelitian ini bahwa variabel Harga berpengaruh positif dan signifikan terhadap Kepuasan dan Keputusan Mahasiswa, Kualitas Pelayanan berpengaruh negatif dan tidak signifikan terhadap Kepuasan dan Keputusan Mahasiswa, dan Lokasi berpengaruh positif dan signifikan terhadap Kepuasan dan Keputusan Mahasiswa.
Locus of Control and Job Satisfaction on Employee Performance, Mediated by Organizational Citizenship Behavior among the Working Staff in the Accounting Department Ermina Rusilawati; Intan Purnama; Dominicus Josephus Swanto Tjahjana; Wan Muhamad Kudri
International Conference on Business Management and Accounting Vol 1 No 2 (2023): Proceeding of International Conference on Business Management and Accounting (May
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i2.3469

Abstract

This research aims to investigate the impact of Locus of Control and Job Satisfaction on Organizational Citizenship Behavior (OCB) and Employee Performance. It also aims to explore the role of OCB as a mediating variable in the relationship between Locus of Control, Job Satisfaction, and Employee Performance among personnel in the Accounting Department of Panca Eka Pekanbaru (Naval Base V Pekanbaru). The research design adopts a causal approach with a quantitative methodology. The sampling method employed is saturated sampling, and primary data is collected through a questionnaire. Data analysis is conducted using the Partial Least Square method. The study involves fifty accounting staff members from Panca Eka Pekanbaru. Evaluating Organizational Citizenship Behavior (OCB) in the accounting staff is crucial due to its significance in defining the responsibilities of Navy personnel across different units. Job Satisfaction also plays a vital role in enhancing work performance. The accounting department of Panca Eka Pekanbaru emphasizes the importance of optimal employee performance. This emphasis is rooted in the perspective of the accounting staff regarding their control over internal and external events in their lives. The findings of the study are as follows: (1) Locus of Control does not significantly affect Organizational Citizenship Behavior (OCB); (2) Job Satisfaction positively influences Organizational Citizenship Behavior (OCB); (3) Both Locus of Control and Job Satisfaction have an impact on Employee Performance; (4) Organizational Citizenship Behavior (OCB) does not significantly influence Employee Performance; (5) Locus of Control and Job Satisfaction do not significantly affect Employee Performance through the mediating role of Organizational Citizenship Behavior (OCB).
JOB INSECURITY, COMPENSATION, AND COMPETENCE: DRIVERS OF WORK INTEGRITY AND EMPLOYEE LOYALTY Rio Puja Kesuma; Rizaldi Putra; Evelyn Wijaya; Ikas Miran; Wan Muhamad Kudri; Saipul Al Sukri
Procuratio : Jurnal Ilmiah Manajemen Vol 13 No 4 (2025): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v13i4.5683

Abstract

This study aims to analyze the effect of job insecurity, competence, and compensation on work integrity and employee loyalty at the Rokan Hulu Regency Environmental Service. The population of this study was all employees at the Rokan Hulu Regency Environmental Service totaling 62 people. In this study, a census technique was used in which the entire population was sampled in this study except for the author and the leader. For this reason, the data taken as a research sample were 60 respondents. Data analysis used Structural Equation Modeling (SEM) using the SmartPLS 4.0.0 application. The results of this study indicate that job insecurity does not have a significant effect on work integrity. Competence has a positive and significant effect on work integrity. Compensation does not have a significant effect on work integrity. Job insecurity, competence and compensation do not have a significant effect on employee loyalty. Integrity has a positive and significant influence on the loyalty of employees of the Rokan Hulu Regency Environmental Service. Penelitian ini bertujuan untuk menganalisis pengaruh job insecurity, kompetensi, dan kompensasi terhadap integritas kerja dan loyalitas pegawai di Dinas Lingkungan Hidup Kabupaten Rokan Hulu. Populasi penelitian ini adalah seluruh pegawai pada Dinas Lingkungan Hidup Kabupaten Rokan Hulu yang berjumlah 62 orang. Dalam penelitian ini digunakan teknik sensus di mana seluruh populasi dijadikan sampel dalam penelitian ini kecuali penulis dan pimpinan. Untuk itu data yang diambil sebagai sampel penelitian adalah 60 responden. Analisis data menggunakan Structural Equation Modelling (SEM) menggunakan aplikasi SmartPLS 4.0.0. Hasil penelitian ini menunjukkan bahwa job insecurity tidak berpengaruh signifikan terhadap integritas kerja. Kompetensi berpengaruh positif dan signifikan terhadap integritas kerja. Kompensasi tidak berpengaruh signifikan terhadap integritas kerja. Job insecurity, kompetensi dan kompensasi tidak berpengaruh signifikan terhadap loyalitas pegawai. Integritas berpengaruh positif dan signifikan terhadap loyalitas pegawai Dinas Lingkungan Hidup Kabupaten Rokan Hulu.
Co-Authors Daniel Happy Putra Dominicus Josephus Swanto Tjahjana Edy Lukito Ermina Rusilawati Evelyn Wijaya Intan Purnama Luciana Fransisca Miran, Ikas Rio Puja Kesuma Rizaldi Putra Saipul Al Sukri Yunia Sari