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All Journal Politico: Jurnal Ilmu Politik Jurnal Ilmu Lingkungan Dinamika Governance : Jurnal Ilmu Administrasi Negara Journal of Public Administration and Government (JPAG) Journal Publicuho AGRI-SOSIOEKONOMI

Stefanus Sampe

Pascasarjana, Universitas Sam Ratulangi

Author-ID : 5892718

Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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PELAYANAN PUBLIK PADA MASA PANDEMI COVID-19 DI KELURAHAN BAHU KECAMATAN MALALAYANG KOTA MANADO Fhebri Wulandira Biu Mairi; Stefanus ., Sampe; Leviane Jacklin Hera Lotulung
AGRI-SOSIOEKONOMI Vol. 17 No. 2 MDK (2021)
Publisher : Sam Ratulangi University

This study aims to determine public services during the Covid-19 pandemic in Bahu Sub-District, Malalayang District, Manado City, and also to find out how the Bahu Sub-District government strategy in providing services to the community during the Covid-19 pandemic. The research method used is qualitative research methods. The data is poured descriptively and collected through observation, documentation and in-depth interviews with the Head of the Sub-District, the Secretary of the Sub-District, the Head of the Public Service Section and several communities. The results showed that public services during the Covid-19 pandemic in the Bahu Sub-District, Manado City were still provided directly to the community by implementing a service shift system for village employees. Services to the community have been carried out based on components of public service standards but have not been maximal in service mechanisms, handling complaints and suggestions and implementing health protocols. The Bahu Sub-District government in serving the community must further maximize services in terms of service mechanisms and implementing health protocols through socialization and education to the public as a step to avoid the spread of Covid-19 and make health protocols a new normal habit. In addition, it utilizes communication information technology to provide information to the public and pay more attention to the media that has been provided to respond to complaints, suggestions and input from the public regarding the services provided.

KINERJA PEGAWAI PENGAWAS KETENAGAKERJAAN DI DINAS TENAGA KERJA DAN TRANSMIGRASI PROVINSI SULAWESI UTARA Donald Adolf Kolly; Stefanus ., Sampe; Johny P. Lengkong
AGRI-SOSIOEKONOMI Vol. 17 No. 2 MDK (2021)
Publisher : Sam Ratulangi University

This study aims to analyze and describe the performance of supervisory employees at the Department of Manpower and Transmigration of North Sulawesi Province. The method used in this research is descriptive qualitative method with data collected in the form of words and pictures. The focus of this research is based on the factors that affect the performance of employees which consist of quality of work, quantity of work, use of time and cooperation. Data collection techniques used are interviews, observation, and documentation. The data collected was analyzed through several stages, namely data reduction, display and data verification. The results showed that the performance of the supervisory staff of the Disnakertrans of North Sulawesi Province was very good even though there were several obstacles in carrying out their respective tasks.

Co-Authors Citta Nadya Celine Wurara Donald Adolf Kolly Donald K. Monintja Donald Monintja Fanley N. Pangemanan Fhebri Wulandira Biu Mairi Ismail Rachman Johny P. Lengkong Koloca, Robby Leviane Jacklin Hera Lotulung Michael Mamentu Monintja, Donald Rendy F. Sumigar Rondonuwu, Steeva G. Rosyidatuzzahro Anisykurlillah Sagita Molamahu

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