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Kualitas Pelayanan Pada MA Al-Badriyah Di Kabupaten Sukabumi Sagita, Novi Evalin; Ningsih, Ratih Hendra
ECONEUR (Journal of Economics and Entrepreneurship) Vol 13, No 2 (2024): Volume 13, Nomor 2, Desember 2024
Publisher : ECONEUR (Journal of Economics and Entrepreneurship)

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Abstract

One of the things that influences the success of students in the learning process at school is the quality of services provided by the school to students. Good service quality will improve the school's image and reputation in the eyes of the community. The aim of this research is to determine the quality of service at MA Al-Badriyah in Sukabumi Regency. The method used by researchers is a descriptive quantitative method. Data collection through interviews, observations and questionnaires. The level of community satisfaction is measured using 6 dimensions, namely service facilities, reliability, responsiveness, guarantee, price and empathy. Results from several indicators taking as many as 104 respondents. Obstacles that occur in the service process at MA Al-Badriyah include: toilet facilities that are not comfortable, many toilets that need to be repaired, inadequate library space, narrow rooms, few book facilities, and the environment is not clean, some teachers are less than optimal in the process teaching, teachers and staff are less responsive in providing services to students, the information conveyed to students still contains inaccuracies, the school is less open regarding financial matters, and the school does not respond to any complaints/complaints from students. The conclusion of this research shows that the research results contribute to the quality of service at MA Al-Badriyah in Sukabumi Regency and student satisfaction can be used as input or consideration in developing services in the future. 
KUALITAS PELAYANAN POSYANDU DI KECAMATAN GUNUNG GURUH KABUPATEN SUKABUMI Hendraningsih, Ratih; Liliawati, Lia; Arief Firman Nurdin, Mochamad; Mita Afriani
Mimbar Administrasi Mandiri Vol. 21 No. 1 (2025): Mimbar Administrasi Mandiri
Publisher : STISIP Widyapuri Mandiri Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37949/mimbar211211

Abstract

Service quality is the main benchmark in the success of a public service. Posyandu is one of the public service providers for the community. The purpose of this study is to evaluate the services of posyandu cadres in providing services to the community, to find out the achievement of the results of cadre services compared to the expectations of the community regarding information literacy, parenting and professionalism of cadres. This study uses the SERVQUAL method where in this method objects are measured using dimensions such as tangible, reliability, responsiveness, assurance and empathy. The object of this study is the cadres of posyandu in Gunung Guruh District as many as 74 posyandu spread across 5 villages. The total population in this study is 4,395 mothers of infants/toddlers and pregnant women with a sample of 97 mothers of babies/toddlers and pregnant women. The results of the study showed that from the five dimensions of service, there was a gap between perception and average expectations of -0.299 with an average percentage of perception achievement of 93.24%. The lowest percentage is found in the physical evidence dimension (tangible) with a perception achievement of 85.65 with a gap of -0.631, in this physical evidence dimension shows several indicators that must be improved. Meanwhile, the achievement of perception of the other four dimensions is above 90%.
Teknologi MEB sebagai Solusi Pengelolaan Sampah Organik Menuju Desa Mandiri di Kabupaten Sukabumi Alphanoda, Abid Fahreza; Kurniawan, Yani; Rahayu, Dyah Sulistyowati; Ningsih, Ratih Hendra; Shidiq, Muhammad Hafizh
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 6 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i6.2376

Abstract

Mangkalaya Village in Sukabumi Regency faces the problem of organic waste management that has not been optimally handled. Approximately 115.10 m³ of waste per month with a composition of 56% organic waste, only 36% is transported to the landfill, while the rest is burned or dumped into the environment, causing pollution, health risks, and greenhouse gas emissions. This community service activity aims to implement Microbial Electrolysis Biodigester (MEB) Technology as a solution for processing organic waste into biogas and liquid organic fertilizer, while empowering the community to become an independent village in processing waste. The approach used includes socialization, technical and business management training, construction and commissioning of a community-scale MEB reactor unit, operational assistance, and technology and socio-economic evaluation. Data were collected through field observations, interviews, reactor operational records, and documentation of the activities of ABEL Porridge and Wet Cake MSME partners. The program successfully installed one MEB reactor unit with a design capacity of 1,000 L of organic waste, to process household waste and remaining MSME raw materials. Initial operational tests showed that the reactor was able to produce biogas that began to be used on a household scale and liquid organic fertilizer that was tested on residents' land. Waste incineration practices have decreased, while organic waste sorting has increased in partner households. However, through intensive mentoring and strengthening the role of partners, most of the first-year output indicators, including technology installation, increased production capacity, the formation of management groups, and publications, have been achieved. The implementation of MEB in Mangkalaya Village has proven technically and socially feasible as the first step for an independent village to manage waste. The next phase focuses on optimizing operations, strengthening the biogas and fertilizer business model, and replication to other villages.ABSTRAKDesa Mangkalaya di Kabupaten Sukabumi menghadapi persoalan pengelolaan sampah organik yang belum tertangani optimal. Sekitar 115,10 m³ sampah per bulan dengan komposisi 56% sampah organik hanya 36% yang terangkut ke TPA, sedangkan sisanya dibakar atau dibuang ke lingkungan sehingga menimbulkan pencemaran, risiko kesehatan, dan emisi gas rumah kaca. Kegiatan pengabdian ini bertujuan menerapkan Teknologi Mikroba Elektrolisis Biodigester (MEB) sebagai solusi pengolahan sampah organik menjadi biogas dan pupuk organik cair, sekaligus memberdayakan masyarakat menuju desa mandiri mengolah sampah. Pendekatan yang digunakan meliputi sosialisasi, pelatihan teknis dan manajemen usaha, pembangunan dan komisioning satu unit reaktor MEB skala komunitas, pendampingan operasional, serta evaluasi teknologi dan sosial-ekonomi. Data dikumpulkan melalui observasi lapangan, wawancara, pencatatan operasional reaktor, dan dokumentasi aktivitas mitra UMKM Bubur dan Kue Basah ABEL. Program berhasil memasang satu unit reaktor MEB berkapasitas desain 1.000 L sampah organik, untuk mengolah sampah rumah tangga dan sisa bahan baku UMKM. Uji operasi awal menunjukkan reaktor mampu menghasilkan biogas yang mulai dimanfaatkan pada skala rumah tangga serta pupuk organik cair yang diuji pada lahan warga. Praktik pembakaran sampah berkurang, sementara pemilahan sampah organik di rumah tangga mitra mulai meningkat. Namun, melalui pendampingan intensif dan penguatan peran mitra, sebagian besar indikator luaran tahun pertama yaitu instalasi teknologi, peningkatan kapasitas produksi, terbentuknya kelompok pengelola, serta publikasi dapat dicapai. Penerapan MEB di Desa Mangkalaya terbukti layak secara teknis dan sosial sebagai langkah awal desa mandiri mengolah sampah. Tahapan berikutnya difokuskan pada optimasi operasi, penguatan model bisnis biogas dan pupuk, serta replikasi ke desa lain.
PELAKSANAAN PROSES PRODUKSI KONVEKSI PADA CV MOODMAN APPAREL KOTA SUKABUMI Liliawati, Lia; Fazri, Aditiya; Ningsih, Ratih Hendra
SEMNASTERA (Seminar Nasional Teknologi dan Riset Terapan) Vol 7 (2025)
Publisher : SEMNASTERA (Seminar Nasional Teknologi dan Riset Terapan)

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Abstract

Konveksi adalah produksi pakaian yang dibuat secara massal dan secara utuh, konveksi juga merupakan industri kecil skala rumah tangga yang merupakan tempat pembuatan pakaian jadi seperti kemeja, kaos, jaket, celana, seragam sekolah dan lain sebagainya.. Fokus penelitian ini adalah mengidentifikasi tahapan produksi, menilai efisiensi kerja di setiap tahapan, dan mengidentifikasi kendala yang terjadi dalam proses produksi. Metode penelitian yang digunakan adalah deskriptif kualitatif, dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa proses produksi meliputi pemotongan, penjahitan, finishing, dan pengemasan. Namun, terdapat kendala seperti kekurangan bahan baku, kurangnya koordinasi antar divisi, dan keterbatasan tenaga kerja terampil. Oleh karena itu, diperlukan peningkatan manajemen produksi dan keterampilan karyawan melalui pelatihan untuk meningkatkan efisiensi dan kualitas produksi. Penelitian ini diharapkan dapat memberikan kontribusi positif bagi pengembangan manajemen produksi garmen di CV. Moodman Apparel.