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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Abdimas Indonesia
Nur Suranti Madu Sukmah
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Pengembangan Digitalisasi Marketing Usaha UMKM Untuk Meningkatkan Mengembangkan UMKM Masyarakat Iqbal Anaqi; Dzikri Kurniawan; Tiara Putri Marcela; Devi Claudia Vanessa Jorger; Prima Nasrul Aziz; Nur Suranti Madu Sukmah; Reiga Ritomiea Ariescy
jurnal ABDIMAS Indonesia Vol. 1 No. 2 (2023): Juni: Jurnal ABDIMAS Indonesia
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/jurai.v1i2.112

Abstract

Micro, Small Enterprises, dUMKM) play an important role in the community's economy, especially in creating jobs and driving economic growth. However, MSMEs often face challenges in dealing with increasingly fierce competition and changes in market trends. In the digital era that continues to develop, the development of digitalization of MSME businesses has become an urgent need to increase their competitiveness. The development of digitalization of MSME businesses opens up great opportunities for business growth and development. By using digital technology and online platforms, MSMEs can expand their market reach and reach potential consumers in various regions. Through digital marketing, MSMEs can promote their products or services more efficiently than traditional methods. In addition, by leveraging digital data and analytics, MSMEs can better understand consumer behavior and optimize their marketing strategies. However, the development of digitalization of MSME businesses also faces several challenges. One of them is limited access and understanding of digital technology. Many SMEs do not have sufficient knowledge or resources to utilize technology effectively. In addition, data security and privacy are important concerns for MSMEs in adopting digitization. MSMEs also have to face increasing competition from large companies that have greater resources to invest in digital technology.
PENGARUH PERSEPSI HARGA, KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP MINAT BELI ULANG KONSUMEN FAMILYMART DI KOTA SURABAYA Nur Suranti Madu Sukmah; Ugy Soebiantoro
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.13337

Abstract

Penelitian ini berusaha untuk menganalisis dampak dari persepsi harga, kualitas layanan, dan kualitas produk terhadap kesediaan calon pelanggan untuk melakukan pembelian tambahan di FamilyMart. Kuesioner dikirimkan untuk mengumpulkan data untuk penelitian kuantitatif ini. Partisipan dalam penelitian ini dipilih dari pelanggan FamilyMart di Kota Surabaya. Dengan menggunakan strategi purposive sampling, sebanyak 120 orang diikutsertakan dalam penelitian ini. Berikut ini adalah hasil analisis data penelitian dengan menggunakan perangkat lunak SmartPLS (Partial Least Square): 1) Kesan harga memiliki pengaruh yang baik dan substansial terhadap niat beli ulang pembeli FamilyMart. 2) Niat beli ulang pelanggan dipengaruhi secara positif oleh kualitas layanan, tetapi dampaknya tidak cukup signifikan untuk menjamin penyelidikan lebih lanjut. Pelanggan yang memiliki pengalaman positif dengan produk yang mereka beli dari FamilyMart lebih cenderung untuk membeli produk tersebut lagi.
Co-Authors Devi Claudia Vanessa Jorger Dzikri Kurniawan Iqbal Anaqi Prima Nasrul Aziz Reiga Ritomiea Ariescy Tiara Putri Marcela Ugy Soebiantoro