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All Journal Logista: Jurnal Ilmiah Pengabdian Kepada Masyarakat JURNAL LENTERA BISNIS Jurnal Ilmiah Edunomika (JIE) Bubungan Tinggi: Jurnal Pengabdian Masyarakat Reswara: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi Nomico
Ni Nengah Rupadi Kertiriasih
Universitas Pendidikan Nasional
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : JURNAL LENTERA BISNIS

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DAMPAK LAYANAN PERBANKAN DIGITAL TERHADAP KINERJA PERBANKAN DI INDONESIA Ida Ayu Putu Megawati; Ni Nengah Rupadi Kertiriasih
JURNAL LENTERA BISNIS Vol. 13 No. 3 (2024): JURNAL LENTERA BISNIS, SEPTEMBER 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i3.1205

Abstract

Advances in digital technology encourage the transition from conventional lifestyles to the digital era, one of which is digital banking services. The use of electronic media in financial products is expected to provide faster, easier, and more appropriate services to customer needs (customer experience), and ensure that customers can make transactions independently by paying attention to security aspects. Banking performance can of course also be influenced by the adoption of these digital banking services. This study aims to determine the effect of digital financial services such as electronic money, ATMs, credit cards, SMS banking and internet banking on banking performance in Indonesia in 2021-2023. Using simple linear regression analysis techniques, it can be seen that credit cards and internet banking can have a significant positive effect on banking performance. A positive relationship is also shown by the SMS banking variable but is not significant. Meanwhile, ATMs and e-money show a negative and insignificant effect on banking performance in Indonesia.
Co-Authors Anak Agung Gde Alit Wiradyatmika Anak Agung Gde Alit Wiradyatmika Anak Agung Gde Alit Wiradyatmika Dewa Ayu Putu Adhiya Garini Putri I GUSTI AYU WIRATI ADRIATI Ida Ayu Putu Megawati Lelia Petronila Gusmao Freitas Made Ratih Nurmalasari Ni Luh Putu Sariani Ni Made Rika Dwi Cahyani Ni Nyoman Trias Widiani Ni Putu Ari Krismajayanti Putu Putri Prawitasari Sudiartini, Ni Wayan Ari Tiksnayana Vipraprastha