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All Journal Jurnal Manajemen Pemasaran Petra International journal of Business Studies (IJBS)
Fransisca Andreani
Petra Christian University
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Hedonic Browsing and Flow Experience of Instagram on Food and Beverages Online Impulsive Buying Jessica Novia Husada; Claudy Prawiyadi; Fransisca Andreani
Petra International Journal of Business Studies Vol. 6 No. 2 (2023): DECEMBER 2023
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/petraijbs.6.2.167-174

Abstract

Marketers use Instagram as one of the most popular social media platforms to sell their products or services. Its features have encouraged its consumers to spend time doing hedonic browsing. This online browsing enables consumers to get a flow experience that makes them buy products and services impulsively, especially food and beverages. This study is to determine the effects of the hedonic browsing and flow experience of Instagram on food and beverages to online impulsive buying. The questionnaires were taken from 160 respondents and analyzed using SPSS and Partial Least Square (PLS). The results of this study show that hedonic browsing has a positive and significant influence on flow experience.  Flow experience has a positive and significant influence on online impulsive buying. Hedonic browsing also has a positive and significant influence on online impulsive buying. Finally, flow experience has mediated the effect of hedonic browsing on the impulsive online buying of food and beverages.
PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DAN MINAT BELI ULANG DI WIZZ DRIVE THRU GELATO SURABAYA Benedicta Teressa; Jovita Intan Lukito; Adriana Aprilia; Fransisca Andreani
Jurnal Manajemen Pemasaran Vol. 18 No. 1 (2024): April 2024
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/pemasaran.18.1.1-14

Abstract

Tujuan dari penelitian adalah menganalisis pengaruh kualitas produk dan kualitas layanan terhadap kepuasan konsumen dan minat beli ulang di Wizz Drive Thru Gelato Surabaya. Metode penelitian kuantitatif dengan lima-skala Likert sebagai metode pengukurannya. Populasi dalam penelitian adalah seluruh konsumen yang telah berkunjung dan membeli di Wizz Gelato dengan jumlah sampel 120 responden, dimana pengambilan sampel menggunakan purposive sampling. Alat analisis menggunakan SmartPLS. Hasil penelitian menunjukkan bahwa kualitas produk berpengaruh positif namun tidak signifikan; kualitas layanan berpengaruh positif signifikan terhadap kepuasan konsumen; kepuasan konsumen berpengaruh positif signifikan terhadap minat beli ulang. Kualitas produk berpengaruh positif dan tidak signifikan terhadap minat beli ulang dengan kepuasan konsumen sebagai variabel mediasi. Terakhir, kualitas layanan berpengaruh positif dan signifikan terhadap minat beli ulang dengan kepuasan konsumen sebagai variabel mediasi.
PENGARUH ADVERTISING VALUE, HEDONIC BROWSING, DAN IMPULSIVE BUYING PADA IKLAN MAKANAN DI MEDIA SOSIAL INSTAGRAM Jihan Callista; Cornelia Wong; Fransisca Andreani; Adriana Aprilia
Jurnal Manajemen Pemasaran Vol. 18 No. 2 (2024): Oktober 2024
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/pemasaran.18.2.95-106

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh advertising value, hedonic browsing, dan impulsive buying pada iklan makanan di media sosial Instagram. Penelitian ini menggunakan metode kuantitatif dengan teknik purposive sampling. Total responden yang valid dalam penelitian ini berjumlah 129 responden dan diolah menggunakan Partial Least Square Structural Equation Model (PLS-SEM). Hasil penelitian menunjukkan bahwa advertising value memiliki pengaruh positif dan signifikan  terhadap  hedonic  browsing  pada  iklan makanan di media sosial Instagram. Hedonic browsing memiliki pengaruh positif dan signifikan terhadap impulsive buying pada iklan makanan di media sosial Instagram, dan advertising value memiliki pengaruh positif tetapi tidak signifikan terhadap impulsive buying pada iklan makanan di media sosial Instagram.
The Relation of Market Orientation, Learning Orientation, and Competitive Advantages of F&B SMEs Using E-Commerce on Instagram Christophorus Daniel; Vigo Lyonabel; Fransisca Andreani
Petra International Journal of Business Studies Vol. 7 No. 2 (2024): DECEMBER 2024
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/petraijbs.7.2.134-144

Abstract

With the rise of e-commerce, many small and medium enterprises (SMEs), particularly in the food and beverage sector, focus on market orientation to foster a learning organization and gain competitive advantages. These SMEs often use Instagram for consumer communication. This research explores how market and learning orientations influence competitive advantages for food and beverage SMEs on Instagram. This quantitative study uses non-probability judgmental sampling, with data collected from 100 respondents. The analysis was conducted using SmartPLS 3.0 software. The findings reveal that market orientation positively affects learning orientation, positively influencing competitive advantages. Additionally, market orientation directly impacts competitive advantages. By understanding market orientation, food and beverage businesses can assess their strengths and weaknesses, enhancing their products and services to compete more effectively and deliver greater customer value.
Co-Authors Adriana Aprilia Benedicta Teressa Christophorus Daniel Claudy Prawiyadi Cornelia Wong Jessica Novia Husada Jihan Callista Jovita Intan Lukito Vigo Lyonabel