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All Journal Jurnal Surya Medika Jurnal Media Informatika International Journal Administration, Business & Organization International Conference on Islamic Economic Ecobankers : Journal of Economy and Banking Mashlahah: Journal of Islamic Economics
Vina Agustina, Vina
Sekolah Tinggi Ilmu Kesehatan Eka Harap Palangka Raya
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Journal : International Journal Administration, Business

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The Role of English Language Proficiency in the Global Economy and Business Communication Agustina, Vina; Thamrin, Nani Ronsani; Oktoma, Erwin
International Journal Administration, Business & Organization Vol 5 No 4 (2024): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.24.423

Abstract

This research explores the role of English as a lingua franca in international business, focusing on its impact on business operations, economic communication, and cross-cultural interactions. The research objectives include understanding the relationship between English proficiency and business success, identifying common cross-cultural communication challenges, and exploring strategies to improve communication in global markets. Using a qualitative methodology, data was gathered through Semi-structured interviews conducted with 10 key informants, including 2 managers, 2 executives, and 6 employees from 2 multinational corporations and 2 small businesses that operate in global markets. Key findings indicate that higher English proficiency enhances business outcomes, while cross-cultural communication barriers often complicate international transactions. The study concludes that businesses should invest in language training to boost competitiveness and mitigate communication challenges in global operations.
Co-Authors Angga Arsesiana, Angga Asti Herliana, Asti Erwin Oktoma, Erwin Karyono Karyono Mawarni, Risti Neneng Safitri, Neneng Zumara , Zumara Zumara, Zumara