Garuda - Garba Rujukan Digital

FAKTOR PENGEMBANGAN KARIR DAN BURNOUT TERHADAP KINERJA PEGAWAI MELALUI SELF-EFFICACY PADA DINAS PENGELOLAAN LINGKUNGAN HIDUP PROVINSI SULAWESI SELATAN Andi Armawan Abdullah; Herminawati Abubakar; Muhammad Yusuf Saleh
Indonesian Journal of Business and Management Vol. 5 No. 2 (2023): Indonesian Journal of Business and Management, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/jbm.v5i2.1931

Penelitian ini bertujuan untuk mengetahui faktor pengembangan karir dan burnout terhadap kinerja pegawai melalui Self Efficacy pada Dinas Pengelolaan Lingkungan Hidup Provinsi Sulawesi Selatan. Metodologi penelitian yang digunakan adalah metode kuantitatif. Sampel di dalam penelitian ini adalah 80 responden pada Dinas Pengelolaan Lingkungan Hidup Provinsi Sulawesi Selatan. Teknik pengumpulan data menggunakan kuesioner. Model analisis data menggunakan Partial Least Square Structural (PLS). Hasil penelitian menunjukkan (1) Pengembangan karir berpengaruh signifikan terhadap Self Efficacy pegawai Dinas Pengelolaan Lingkungan Hidup Sulawesi Selatan dengan nilai t statistic sebesar 16.755 > 1.96 dan P values sebesar 0.000 < 0.05; (2) Burnout berpengaruh signifikan terhadap Self Efficacy pegawai Dinas Pengelolaan Lingkungan Hidup Sulawesi Selatan dengan nilai t statistic sebesar 2.754 > 1.96 dan P values sebesar 0.006 < 0.05; (3) Pengembangan karir berpengaruh signifikan terhadap kinerja pegawai Dinas Pengelolaan Lingkungan Hidup Sulawesi Selatan dengan nilai t statistic sebesar 3.432 > 1.96 dan P values sebesar 0.001 < 0.05; (4) Burnout berpengaruh signifikan terhadap kinerja pegawai Dinas Pengelolaan Lingkungan Hidup Sulawesi Selatan dengan nilai t statistic sebesar 3.785 > 1.96 dan P values sebesar 0.000 < 0.05; (5) Self Efficacy berpengaruh signifikan terhadap kinerja pegawai Dinas Pengelolaan Lingkungan Hidup Sulawesi Selatan dengan nilai t statistic sebesar 3.186 > 1.96 dan P values sebesar 0.002 < 0.05; (6) Pengembangan karir berpengaruh positif dan signifikan terhadap kinerja melalui Self Efficacy dengan nilai Original Sample 0.562 (bernilai positif), nilai t statistic sebesar 3.552 > 1.96 dan P values sebesar 0.000 < 0.05; dan (7) Burnout berpengaruh negatif dan signifikan terhadap kinerja melalui Self Efficacy dengan nilai Original Sample -0.108 (bernilai negatif), nilai t statistic sebesar 2.466 > 1.96 dan P values sebesar 0.014 < 0.05. This study aims to determine the factors of career development and burnout on employee performance through Self Efficacy at the Environmental Management Office of South Sulawesi Province. The research methodology used is a quantitative method. The sample in this study were 80 respondents at the Environmental Management Office of South Sulawesi Province. Data collection techniques using a questionnaire. The data analysis model uses Partial Least Square Structural (PLS). The results showed (1) Career development had a significant effect on the Self Efficacy of South Sulawesi Environmental Management Office employees with t statistic of 16,755 > 1.96 and P values of 0.000 < 0.05; (2) Burnout has a significant effect on the Self Efficacy of South Sulawesi Environmental Management Office employees with t statistic of 2.754 > 1.96 and P values of 0.006 < 0.05; (3) Career development has a significant effect on the performance of South Sulawesi Environmental Management Office employees with t statistic of 3.432 >1.96 and P values of 0.001 < 0.05; (4) Burnout has a significant effect on the performance of South Sulawesi Environmental Management Office employees with t statistic of 3.785 > 1.96 and P values of 0.000 < 0.05; (5) Self Efficacy has a significant effect on the performance of South Sulawesi Environmental Management Office employees with t statistic of 3.186 > 1.96 and P values of 0.002 < 0.05; (6) Career development has a positive and significant effect on performance through Self Efficacy with an Original Sample value of 0.562 (positive value), t statistic value of 3.552 > 1.96 and P values of 0.000 < 0.05; and (7) Burnout has a negative and significant effect on performance through Self Efficacy with Original Sample value -0.108 (negative value), t statistic value of 2.466 > 1.96 and P values of 0.014 < 0.05.

PENGARUH KEADILAN ORGANISASIONAL DAN KOMPETENSI TERHADAP KINERJA PEGAWAI DINAS PERHUBUNGAN PROVINSI SULAWESI SELATAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI Akhmad Syafruddin; Muhammad Yusuf Saleh; Hasanuddin Remmang
Indonesian Journal of Business and Management Vol. 5 No. 2 (2023): Indonesian Journal of Business and Management, Juni 2023
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/jbm.v5i2.2650

Penelitian ini menggunakan pendekatan penelitian kuantitatif. Ada empat variabel yang digunakan dalam penelitian ini, Keadilan Organisasi (X1), Kompetensi (X2), Kepuasan Kerja (Y1), dan Kinerja Karyawan (Y2). Pengumpulan data diperoleh melalui penyebaran data kuesioner secara online (e- questionnaire) kepada pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. Sampel yang digunakan adalah 98 responden. Teknik pengambilan sampel adalah sampel jenuh. Analisis data yang digunakan adalah analisis jalur dan analisis deskriptif. Keadilan organisasi berpengaruh tidak signifikan terhadap kinerja Dinas Perhubungan Provinsi Sulawesi Selatan. Hasil penelitian kompetensi berpengaruh signifikan terhadap kinerja pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. Kepuasan kerja berpengaruh signifikan terhadap kinerja pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. Keadilan organisasi tidak berpengaruh signifikan terhadap kepuasan kerja pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. Kompetensi berpengaruh signifikan terhadap kepuasan kerja Dinas Perhubungan Provinsi Sulawesi Selatan. Kepuasan tidak memediasi pengaruh keadilan organisasi terhadap kinerja pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. Kepuasan kerja memediasi pengaruh kompetensi terhadap kinerja pegawai Dinas Perhubungan Provinsi Sulawesi Selatan. This study uses a quantitative approach to research. There are four variables used in this study, Organizational Justice (X1), Competence (X2), Job Satisfaction (Y1), and Employee Performance (Y2). Data collection was obtained through the distribution of online questionnaire data (e-questionnaire) to the South Sulawesi Province Transportation Service Regency employees. The sample used is 98 respondents. The sampling technique is a saturated sample. Analysis of the data used is path analysis and descriptive analysis. Organizational justice has no significant effect on the performance of the South Sulawesi Province Transportation Service. The results of the competency research have a significant effect on the performance of the South Sulawesi Province Transportation Service District. Job satisfaction has a significant effect on the performance of the South Sulawesi Province Transportation Service Regency. Organizational justice has no significant effect on the job satisfaction of the South Sulawesi Province Transportation Service employees. Competence significantly affects job satisfaction of the South Sulawesi Province Transportation Service. Satisfaction does not mediate the effect of organizational justice on the performance of the South Sulawesi Province Transportation Service District. Job satisfaction mediates the effect of competence on the performance of the South Sulawesi Province Transportation Service.

EVALUASI KINERJA LAYANAN TRANSPORTASI SUNGAI DAN PENYEBERANGAN DI KABUPATEN BULUKUMBA-SELAYAR Berni Satria Gemilang; Muhammad Yusuf Saleh; Muh. Kafrawi Yunus
Indonesian Journal of Business and Management Vol. 8 No. 1 (2025): Indonesian Journal of Business and Management, Desember 2025
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/jbm.v8i1.5191

Peneitian bertujuan untuk mengkaji kinerja dan strategi pengembangan layanan Feri Bulukumba-Selayar, menggunakan metode survei kuantitatif. Sampel 100 penumpang KMP Kormomolin ditentukan melalui rumus Slovin. Fokusnya adalah pada kinerja layanan penyeberangan sebagai variabel bebas dan faktor-faktor seperti keselamatan, keamanan, kehandalan, kenyamanan, kemudahan, dan kesetaraan sebagai variabel terikat, sesuai Permenhub No. 62 Tahun 2019. Data primer dikumpulkan via observasi, dan data sekunder dari sumber online dan literatur. Analisis dilakukan menggunakan metode Importance Performance Analysis (IPA) dan SWOT. Hasil penelitian menunjukkan layanan KMP Kormomolin di Bulukumba-Selayar mengungkapkan bahwa layanan telah cukup memenuhi ekspektasi pengguna, terutama dalam aspek ketepatan waktu, keandalan, dan fasilitas kesehatan. Namun, terdapat kebutuhan peningkatan pada aspek pengatur suhu, layanan kesehatan, informasi layanan, dan manajemen bagasi. Disarankan strategi pengembangan yang melibatkan peningkatan fasilitas untuk penyandang disabilitas, aksesibilitas, kualitas informasi, serta manajelmen bagasi, dengan kolaborasi erat antara ASDP, stakeholder, dan operator layanan untuk mencapai tujuan yang diinginkan. This research aims to analyze the performance and develop strategies for Ferry services in Bulukumba-Selayar Regency. It employs a quantitative research approach through survey methodology. The sample consists of 100 passengers of KMP Kormomolin using the Slovin formula. The study focuses on ferry service performance as the independent variable and evaluates safety, security, reliability, comfort, convenience, and equality as dependent variables, in line with Ministerial Regulation No. 62 of 2019. Primary data comes from direct observation, with secondary data from online, literature, and related resources for theory. The analysis employs Importance Performance Analysis (IPA) and SWOT methods. The results reveal that KMP Kormomolin services in Bulukumba-Selayar Regency generally meet user expectations, particularly in terms of timeliness, reliability, and healthcare facilities. However, there is a need for improvement in temperature regulation, healthcare services, service information, and baggage management. It is recommended to implement development strategies focusing on enhancing facilities for disabled individuals, accessibility, information quality, and baggage management, with close collaboration among ASDP, stakeholders, and service operators to achieve desired objectives.

KUALITAS SISTEM PERSEPSI KEMUDAHAN DAN PERSEPSI MANFAAT APLIKASI PLN MOBILE TERHADAP KEPUASAN PELANGGAN PT PLN (PERSERO) UP3 KENDARI Andi Angga Saputra Batara; Muhammad Yusuf Saleh; Firman Menne
Indonesian Journal of Business and Management Vol. 8 No. 1 (2025): Indonesian Journal of Business and Management, Desember 2025
Publisher : Postgraduate Bosowa University Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35965/jbm.v8i1.7725

Penelitian ini bertujuan untuk menguji keterkaitan kualitas sistem, persepsi kemudahan, dan persepsi manfaat aplikasi PLN Mobile terhadap kepuasan pelanggan pada PT PLN (Persero) UP3 Kendari. Penelitian ini menggunakan pendekatan kuantitatif dengan metode penelitian eksplanatori. Data primer diperoleh melalui penyebaran kuesioner kepada 100 responden pengguna aplikasi PLN Mobile, dan dianalisis menggunakan analisis regresi linear berganda. Hasil analisis menunjukkan bahwa kualitas sistem berhubungan secara positif dan signifikan dengan kepuasan pelanggan (p-value 0,000 < 0,05). Persepsi kemudahan juga memiliki hubungan positif dan signifikan dengan kepuasan pelanggan (p-value 0,005 < 0,05). Selain itu, persepsi manfaat memiliki hubungan positif dan signifikan dengan kepuasan pelanggan (p-value 0,000 < 0,05). Secara simultan, ketiga variabel tersebut mampu menjelaskan variasi kepuasan pelanggan sebesar 79,3% (Adjusted R Square 0,793), sedangkan sisanya sebesar 20,7% dipengaruhi oleh faktor lain di luar model penelitian. Temuan ini memberikan implikasi bahwa Kualitas sistem, kemudahan penggunaan, dan manfaat PLN Mobile dapat meningkatkan kepuasan pelanggan layanan digital kelistrikan. This research aims to examine the relationship between the quality of the system, perceived convenience, and perceived benefits of the PLN Mobile application on customer satisfaction at PT PLN (Persero) UP3 Kendari. This research uses a quantitative approach with an explanatory research method. Primary data was obtained by distributing questionnaires to 100 respondents who are users of the PLN Mobile application and analyzed using multiple linear regression analysis. The results of the analysis show that system quality is positively and significantly related to customer satisfaction (p-value 0.000 < 0.05). Perceived ease also has a positive and significant relationship with customer satisfaction (p-value 0.005 < 0.05). In addition, perceived benefits have a positive and significant relationship with customer satisfaction (p-value 0.000 < 0.05). Simultaneously, these three variables were able to explain 79.3% of the variation in customer satisfaction (adjusted R-squared 0.793), while the remaining 20.7% was influenced by other factors outside the research model. These findings suggest that PLN Mobile's system quality, convenience, and benefits can increase customer satisfaction with digital electricity services.

Title

Found 4 Documents
Search

Abstract

Abstract

Abstract

Abstract

Title Search

Found 4 Documents Search

Abstract

Abstract

Abstract

Abstract

Title

Found 4 Documents
Search