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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Journal of Accounting Research, Organization and Economics (JAROE) Indonesia Economic Journal Maneggio
Victor P. K. Lengkong
Universitas Sam Ratulangi
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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PENGARUH KOMUNIKASI INTERPERSONAL, JOB BURNOUT DAN KEBUTUHAN AKTUALISASI DIRI TERHADAP PRESTASI KERJA INSTALASI RAWAT JALAN DI RSUP PROF DR. R. D. KANDOU MANADO Jessica Novela Sumilat; Victor P. K. Lengkong; Jacky. S.B. Sumarauw
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 11 No. 4 (2023): JE. VOL. 11 No. 4
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/emba.v11i4.53304

Abstract

Penelitian ini untuk mengetahui pengaruh Komunikasi Interpersonal, Job Burnout dan Kebutuhan Aktualisasi Diri terhadap Prestasi Kerja Perawat IRJ di RSUP Prof Kandou Manado. Penelitian ini menggunakan pendekatan asosiatif kuantitatif. Jumlah sampel yang digunakan adalah 58 Responden. Analisis data menggunakan analisis regresi linear berganda. Hasil menunjukan Komunikasi Interpersonal, Job Burnout dan Kebutuhan Aktualisasi Diri secara simultan berpengaruh terhadap Prestasi Kerja. Komunikasi Interpersonal secara parsial memiliki pengaruh yang positif namun tidak signifikan terhadap Prestasi Kerja. Job Burnout secara parsial berpengaruh negative dan tidak signifikan terhadap Prestasi Kerja. Kebutuhan Aktualisasi Diri secara parsial berpengaruh positif dan signifikan terhadap Prestasi Kerja. Pihak RSUP Prof Kandou sebaiknya menciptakan situasi kerja yang nyaman, aman dan kondusif, untuk meminimalisasi timbulnya penurunan Prestasi Kerja.  Kata Kunci: komunikasi interpersonal, job burnout, kebutuhan aktualisasi diri, prestasi kerja
Pengaruh Beban Kerja, Job Insecurity dan Work-family Conflict Terhadap Burnout Karyawan Pada Bank BNI KC Manado Yohana C. Rotinsulu; Victor P. K. Lengkong; Rudie Y. Lumantow
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 12 No. 01 (2024): JE. Vol. 12 No 1
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/emba.v12i01.54351

Abstract

ABSTRAKPengaruh Beban Kerja, Job Insecurity dan Work-Family Conflict Terhadap Burnout Karyawan Pada BANK BNI KC Manado. Penelitian ini bertujuan untuk mengetahui pengaruh beban kerja, job insecurity dan work-family conflict terhadap burnout karyawan BANK BNI KC Manado. Adapun populasi dalam penelitian ini adalah seluruh karyawan BANK BNI KC Manado yang berjumlah 50 orang. Metode pengumpulan data yang digunakan adalah kuisioner yang disebarkan kepada karyawan Bank BNI KC Manado. Jenis Penelitian yang dipilih adalah kuantitatif, penelitian ini dilakukan dengan menggunakan Teknik analisis jalur dan Pengolahan data dilakukan dengan menggunakan SmartPLS. Hasil dari penelitian ini menunjukkan bahwa Pertama, terdapat pengaruh positif dan signifikan antara beban kerja dengan tingkat burnout karyawan, Kedua job insecurity juga memiliki pengaruh positif dan signifikan terhadap tingkat burnout karyawan dan Ketiga work-family conflict juga memiliki pengaruh positif dan signifikan terhadap tingkat burnout karyawan. Kesimpulannya beban kerja, job insecurity, dan work-family conflict memiliki pengaruh yang signifikan terhadap tingkat burnout karyawan pada Bank BNI KC Manado. Kata kunci : beban Kerja, job insecurity, work-family conflict dan burnout.
Pengaruh Lingkungan Kerja, Stres Kerja, Beban Kerja Terhadap Kepuasan Kerja Tenaga Kesehatan Bidan pada RSUP Prof. Dr. R.D. Kandou Manado Ghervani G.S Gerungan; Victor P. K. Lengkong; Irvan Trang
Indonesia Economic Journal Vol. 2 No. 1 (2026): JANUARI-JUNI
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/npf4zb85

Abstract

Penelitian ini mengkaji dinamika kepuasan kerja di kalangan tenaga kesehatan bidan pada RSUP Prof. Dr. R.D. Kandou Manado, dengan fokus pada pengaruh lingkungan kerja, stres kerja, dan beban kerja. Latar belakang penelitian ini menyoroti peran strategis bidan dalam pelayanan kesehatan reproduksi dan persalinan, di mana kepuasan kerja mereka menjadi faktor krusial yang menentukan kualitas asuhan pasien. Kondisi lingkungan fisik maupun suasana kerja di rumah sakit, tekanan psikologis akibat risiko pekerjaan, serta volume tugas yang tinggi menjadi aspek-aspek utama yang dianalisis untuk memahami bagaimana para tenaga medis ini mempertahankan motivasi dan profesionalisme mereka di tengah tuntutan pekerjaan yang kompleks pada rumah sakit rujukan utama. Hasil analisis menunjukkan bahwa lingkungan kerja dan beban kerja memegang peranan yang sangat signifikan dalam menentukan tinggi rendahnya tingkat kepuasan kerja bidan. Lingkungan kerja yang mendukung, baik dari segi fasilitas maupun hubungan antar rekan sejawat, terbukti mampu meningkatkan kenyamanan kerja, sementara manajemen beban kerja yang tepat menjadi kunci agar bidan tidak mengalami kelelahan yang berdampak buruk pada performa mereka. Di sisi lain, meskipun stres kerja merupakan bagian yang tidak terpisahkan dari profesi medis, dalam konteks penelitian ini, faktor tersebut memiliki dinamika tersendiri terhadap kepuasan kerja secara keseluruhan. Secara kolektif, ketiga faktor tersebut terbukti memberikan dampak yang besar, sehingga disarankan bagi manajemen rumah sakit untuk terus melakukan evaluasi terhadap distribusi tugas dan peningkatan fasilitas kerja guna menjamin kesejahteraan psikologis dan profesionalitas tenaga kesehatan bidan.
Strategic Talent Management in the Digital Era: Its Impact on Organizational Performance and Competitive Advantage Darmawaty Syam; Victor P. K. Lengkong; Rita N. Taroreh; Christoffel M. O. Mintardjo
Maneggio Vol. 3 No. 3 (2026): JUNE - MJ
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/0emjcw72

Abstract

The digital transformation era has fundamentally reshaped the strategic landscape of talent management, compelling organizations to rethink how human capital is identified, developed, and retained. This study examines the relationship between Strategic Talent Management (STM) in the digital era and its impact on organizational performance and competitive advantage. Using a systematic literature review methodology, eighteen peer-reviewed articles published between 2019 and 2026 were analyzed. The findings reveal that digital-era STM, characterized by AI-driven talent analytics, agile workforce ecosystems, continuous digital learning, and data-informed performance management, significantly enhances organizational performance metrics including productivity, innovation output, and financial results. Furthermore, organizations that strategically align talent management practices with digital transformation imperatives achieve sustainable competitive advantage through the accumulation of rare, valuable, and inimitable human capital. The study proposes a comprehensive conceptual framework integrating digital talent acquisition, development, retention, and knowledge management as interconnected pillars of organizational competitiveness. Key moderating factors identified include organizational ambidexterity, digital leadership capability, and total quality management integration. Practical implications are provided for organizational leaders and HR strategists navigating the complexities of talent management in an increasingly digitized global economy.
War for Talent in Human Resource Management: Organizational Strategies for Attracting and Retaining Top Talent Roberthair Suripatty; Victor P. K. Lengkong; Rita N. Taroreh; Christoffel M. O. Mintardjo
Maneggio Vol. 3 No. 3 (2026): JUNE - MJ
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/nrr8r786

Abstract

The intensifying global competition for skilled human capital, widely termed the "War for Talent", represents one of the most consequential strategic challenges in contemporary human resource management (HRM). This systematic literature review examines organizational strategies for attracting and retaining top talent in the digital era, synthesizing evidence from twenty peer-reviewed articles published between 2021 and 2024. The findings demonstrate that effective talent war strategies operate across three interlocking phases: attraction, development, and retention. Digital transformation has fundamentally reshaped all three phases: AI-powered recruitment and talent identification systems expand access to global talent pools; continuous digital learning platforms build inimitable competencies that strengthen retention; and HR analytics enable proactive identification of flight-risk employees before attrition materializes. Employer branding emerges as a decisive differentiator in competitive talent markets, while employee empowerment and work-life balance serve as foundational retention anchors. Sector-specific analyses across healthcare, hospitality, telecommunications, and technology reveal that while the universal logic of talent attraction and retention holds, the dominant strategies and acute pressure points differ significantly by industry. The COVID-19 pandemic accelerated digital HRM innovation and elevated employee well-being as a strategic priority. A conceptual three-phase framework integrating digital tools, human-centered policies, and predictive analytics is proposed to guide organizations in developing resilient, responsive talent management systems capable of winning the war for talent sustainably.
Future Workforce Readiness: The Role of Upskilling and Reskilling in Enhancing Employee Performance Naomi Ormak; Victor P. K. Lengkong; Rita N. Taroreh; Christoffel M. O. Mintardjo
Maneggio Vol. 3 No. 3 (2026): JUNE - MJ
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/hxd0y216

Abstract

The accelerating pace of technological disruption, driven by artificial intelligence, automation, and digital transformation—has fundamentally altered the skills landscape of the modern workforce. This study examines the role of upskilling and reskilling programs in enhancing employee performance and building future workforce readiness. Employing a systematic literature review methodology, this paper synthesizes findings from 20 peer-reviewed articles published between 2021 and 2024 across leading international journals. The analysis identifies three primary mechanisms through which upskilling and reskilling contribute to employee performance: (1) cognitive and technical capability enhancement, (2) adaptive learning culture development, and (3) organizational resilience building. Results demonstrate that structured upskilling and reskilling initiatives, particularly those leveraging AI-enabled tools, virtual reality, and personalized learning pathways, significantly improve individual productivity, task performance, and organizational competitiveness. Furthermore, leadership support and a psychologically safe learning environment are identified as critical enablers. This study contributes a conceptual framework integrating human capital theory, dynamic capabilities, and learning organization perspectives to advance scholarly understanding of workforce readiness in the Industry 4.0–5.0 transition era.
Employer Branding and Talent Attraction: Analysis of Its Influence on Generation Z Job Interest Winarsih Winarsih; Victor P. K. Lengkong; Rita N. Taroreh; Christoffel M. O. Mintardjo
Maneggio Vol. 3 No. 3 (2026): JUNE - MJ
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/pxvyq112

Abstract

The global competition for young talent has intensified considerably, and Generation Z born between 1997 and 2012 now constitutes the largest cohort entering the workforce. This study analyzes the influence of employer branding and talent attraction strategies on Generation Z's job interest through a systematic literature review of twenty international peer-reviewed articles published between 2021 and 2023. Findings reveal that Generation Z possesses distinctive work preferences: they prioritize work-life balance, clear career development pathways, organizational culture authenticity, and sustainability values in their employer selection decisions. Effective employer branding for Generation Z must operate through digitally relevant platforms particularly social media such as Instagram, TikTok, and LinkedIn with authentic, interactive, and value-driven content. A clear Employee Value Proposition (EVP) and positive corporate reputation are found to significantly enhance job pursuit intention. This study proposes a three-stage talent attraction model Digital Touchpoints, Employer Brand Perception, and Job Pursuit Intention as a conceptual framework integrating findings from the literature. Managerial implications emphasize the strategic necessity of authentic digital content investment, employee advocacy programs, and alignment of EVP with the core values of Generation Z.
Co-Authors Agnes Evelin Masiani Masiani Bernhard Tewal Christina Mayreta Y. Rumengan Christoffel Mintardjo, Christoffel Claudia Timbuleng Darmawaty Syam Ferdy Roring Ghervani G.S Gerungan Greis M. Sendow Irvan Trang Jacky. S.B. Sumarauw Jessica Novela Sumilat Jessy J. Pondaag Johannes Aldrin Timbuleng liva pangemanan Mohamad Lukman Latif Lukman Nadia Kalengkongan Naomi Ormak Olivia S. Nelwan Regina T. Saerang Rita N. Taroreh Roberthair Suripatty Rudie Y. Lumantow Sagita Lengkong Waya Imanuela Zipora Purukan William Ezra Timporok Winarsih Winarsih Yantje Uhing Yohana C. Rotinsulu