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Mahasiswa dan Internet: Dua Sisi Mata Uang? Problematic Internet Use pada Mahasiswa Reynaldo, Reynaldo; Sokang, Yasinta Astin
Jurnal Psikologi Vol 43, No 2 (2016)
Publisher : Faculty of Psychology, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (539.867 KB) | DOI: 10.22146/jpsi.17276

Abstract

Problematic Internet Use (PIU) is one of the negative effects of the internet use, but we can rarely find publications on PIU of Indonesian’s college students, especially college students in Jakarta. The purpose of this research was to describe PIU among college students in Jakarta. The Generalized Problematic Internet Use Scale 2 was used to collect data of a total of 474 college students from three universities in Jakarta. The results showed that: a) For preference for online social interaction symptoms, participants preferred to do online social interaction rather than face to face interaction, especially when face to face interactions were not possible. b) For mood regulation symptoms, participants used internet to regulate their negative feelings. c) For cognitive preoccupation symptoms, participants tended to have obsessive thought patterns for their activity on internet. d) For compulsive internet use symptoms, participants found it difficult to restrict their internet use. e) For negative outcome symptoms, online activities of participants did not have negative influence on their daily routines. Furthermore, the results showed no significant differences of the PIU symptoms across gender and internet use duration. Taken together, the results indicated moderate level of problematic internet use in our sample
Membangun Customer Relationship Management dalam Bisnis Darudiato, Suparto; Novianto, Chiko; Hendra, Hendra; Reynaldo, Reynaldo; Selvi, Selvi
ComTech: Computer, Mathematics and Engineering Applications Vol 2, No 2 (2011): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v2i2.2962

Abstract

Customer relationship management dapat dijadikan alat oleh perusahaan dalam mengembangkan bisnisnya agar mendapat perhatian dari customer dan pasar. Paper ini disusun berdasarkan penelitian yang menggambarkan hubungan bisnis dan pengaruh pelanggan terhadap perusahaan, serta bagaimana sebuah customer relationship management dapat membantu perusahaan dalam meraih pangsa pasar. Data dan informasi dalam studi ini didapatkan dari studi pustaka yang mengacu pada buku referensi dan jurnal yang berhubungan dengan topik yang ada. Paper ini memberi pengetahuan tentang pencapaian tujuan perusahaan yang didukung penerapan customer relationship management.
Pengaruh Kepercayaan Dan Kepuasan Terhadap Loyalitas Pelanggan Pada Bisnis Bidang Jasa Reynaldo, Reynaldo
Syntax Idea Vol 2 No 7 (2020): Syntax Idea
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-idea.v2i7.450

Abstract

Pertumbuhan dan meningkatnya persaingan dalam dunia bisnis terutama bisnis bidang jasa membuat pelaku bisnis berupaya untuk menarik hati calon konsumen dan mempertahankan pelanggannya dengan cara meningkatkan loyalitas pelanggannya. Peningkatan loyalitas pelanggan tersebut dapat dilakukan melalui peningkatan kepercayaan dan kepuasan pelanggan. Penelitian ini dilakukan dengan tujuan mengetahui pengaruh dari kepercayaan dan kepuasan terhadap loyalitas pelanggan pada bisnis bidang jasa. Metode yang digunakan dalam penelitian ini yaitu metode kualitatif dengan literature review sebagai teknik pengumpulan data. Sumber data yang digunakan dalam penelitian ini adalah sumber data sekunder. Variabel independen dalam penelitian ini yaitu kepercayaan (X1) dan kepuasan (X2) dan variabel dependen yaitu loyalitas pelanggan (Y). Hasil dari penelitian ini menunjukkan bahwa bagi bisnis bidang jasa yang menyediakan layanan e-commerce marketplace, laundry, dan pariwisata kepercayaan memiliki pengaruh yang signifikan terhadap loyalitas pelanggan. Bagi bisnis bidang jasa yang menyediakan layanan e-commerce marketplace dan laundry kepuasan memiliki pengaruh yang signifikan terhadap loyalitas pelanggan, namun pada bisnis bidang jasa yang menyediakan layanan pariwisata kepuasan tidak memiliki pengaruh terhadap loyalitas pelanggan.
Comparative Analysis of En-Bloc and Conventional Transurethral Resection of Bladder Tumor (TURBT) for Non-Muscle Invasive Bladder Cancer: A Systematic Review and Meta-Analysis Reynaldo, Reynaldo; Monoarfa, Richard Arie; Duha, Diki Arma
Jurnal Aisyah : Jurnal Ilmu Kesehatan Vol 9, No 1 (2024): March 2024
Publisher : Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30604/jika.v9i1.2285

Abstract

In order to treat non-muscle invasive bladder cancer, this study will compare and contrast conventional transurethral resection of bladder tumors (TURBT) with En-bloc resection (ERBT). It will also assess the efficacy, safety, and recurrence rates of these two methods. We searched PubMed and Sience Direct for relevant articles published between 2013 and 2023. Articles from randomized controlled trials, retrospective analyses, and prospective studies comparing non-muscle invasive bladder cancer therapies employing en bloc versus conventional TURBT are included in this analysis. Measuring effect size was done using Mean Difference (MD) and Odd Ratio (OR) with 95% CI. There is statistical significance when the p-value is less than 0.05. Fourteen studies were eligible for inclusion. With fewer tumor recurrences (OR 0.66; 95% [CI]  0.52, 0.84; I2 = 6%; P = 0.0007), ERBT proved to be superior to TURBT. There was a decrease in the occurrence of perioperative complications and outcomes associated with ERBT, including bladder perforation and obturator nerve injury.  According to the fourteen articles that were included, patients receiving ERBT experienced much fewer complications, recurrences, hospital stays, and catheterization time than those receiving conventional TURBT.
The Relationship Between Organizational Culture and Employee Productivity in Private Hospitals in Gorontalo Nurfitriana, Khansa; Sari, Ayu Kurnia; Reynaldo, Reynaldo
Maroon Journal De Management Vol. 2 No. 2 (2025): Maroon Journal De Management:
Publisher : Generasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/mjdm.v2i2.250

Abstract

Organizational culture plays a crucial role in determining employee productivity, especially in the healthcare sector where service quality directly affects patient outcomes. In private hospitals, competitiveness depends on efficiency and patient satisfaction, making cultural alignment with employee performance essential. This study examines the relationship between organizational culture and employee productivity in private hospitals in Gorontalo, Indonesia. Using a quantitative correlational design, data were collected from 150 respondents, including doctors, nurses, and administrative staff across three hospitals, through structured questionnaires assessing teamwork, leadership, communication, innovation, and recognition. Employee productivity indicators included service quality, timeliness, discipline, initiative, and responsiveness. Findings show that most respondents were female (60%) and aged 31–40 years (36.7%), representing the most productive group. Perceptions were strongest in teamwork (70%) and leadership (65.3%), while innovation and recognition were weaker. Productivity was highest in service quality (72%) and responsiveness (70.7%). Correlation analysis showed a strong positive relationship (r = 0.654, p < 0.01), with regression indicating that culture explained 42.8% of productivity variance. Strengthening recognition systems and encouraging innovation can further improve performance and service quality.