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All Journal Global Review of Islamic Economics and Business Al Tijarah JEM: JURNAL EKONOMI DAN MANAJEMEN Tasharruf: Journal Economics and Business of Islam ESENSIA: Jurnal Ilmu-Ilmu Ushuluddin Abadi: Jurnal Ahmad Dahlan Mengabdi Indo-Fintech Intellectuals: Journal of Economics and Business Islamic Business and Management Journal (IBMJ) Sasambo: Jurnal Abdimas (Journal of Community Service)
M. Kurnia Rahman Abadi
Department Of Management, Faculty Of Economics And Management, University Of Darussalam Gontor, Indonesia
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences Other

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Journal : Al Tijarah

 1 
The Influence of Service Quality towards Customer Satisfaction on Garuda Airline of Yogyakarta International Airport on Pandemic covid-19 Adib Susilo; Muhammad Kurnia Rahman Abadi; Abdullah Sahroni; Mufti Afif
Al Tijarah Vol 8, No 1 (2022): June 2022
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/tijarah.v8i1.7374

Abstract

This research aimed to investigate the service quality provided by Garuda Indonesia Airlines at Jogjakarta international Airport on customer satisfaction. 200 questionnaire was deployed which return and able to analyze about 142 questionnaire. Multiple Regression analysis employed to analyze the relationship between service quality dimension (tangible, reliability, responsiveness, and assurance) and customer satisfaction. The result shows that simultaneously all independents variable has a positive impact on dependent variable. Meanwhile, partially tangible and reliability has positive significant influence on customer satisfaction while responsiveness and assurance is insignificant to customer satisfaction. The R2 shows that 0.487 means 48.7% of dependent variable was explained and influenced by independent variables while the rest of it about 51.3% was influenced by another variable that not included in this research.
Financial Behaviour, Financial Self Efficacy and Intention to Invest in Cryptocurrency M. Kurnia Rahman Abadi; Hairul Azlan Bin Annuar
Al Tijarah Vol. 9 No. 2 (2023): Al Tijarah | December
Publisher : University of Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/at.v9i2.11186

Abstract

The Theory of Planned Behaviour is used in this study to investigate the investment intentions of young potential investors in Indonesia. As supplementary dimensions, financial self-efficacy, risk-taking proclivity, and inclination for innovation are offered. A questionnaire-based survey was utilised to collect responses from 276 potential investors, and AMOS and SPSS were used to identify correlations between the components. Financial self-efficacy appears to play a dual function in the association between personality characteristics and investment intention, according to the data. The study only looks at investing intentions, not actual investment behaviour or demographic characteristics. The findings might help financial service providers create "behavioural portfolios" based on their clients' personality attributes, fostering financial confidence in individuals. This research is one of the first efforts in the Indonesian cryptocurrency market to introduce financial self-efficacy as a dual construct within the TPB framework.
Co-Authors Abdullah Sahroni Alif Prakasa Anant Adji Bilqisth, Muhammad Wisnu Hairul Azlan Bin Annuar Iqbal Imari Joko Setyono Luay Najmal Falah M. Ghafur Wibowo Marrotul - Fahrie Mufti Afif Muhammad Ali Akbar Rizal Achmad Ryan Ayasi Sekar Ayu Aryani Setiawan Bin Lahuri Sunarsih Sunarsih Susilo, Adib . Wahyu Septrianto