Garuda - Garba Rujukan Digital

STUDI KONSEPTUAL EKSPLORATIF MENGENAI HUBUNGAN KAPABILITAS DINAMIS DENGAN KINERJA PERUSAHAAN Didin Kristinawati; Jann Hidajat Tjakraatmadja
Jurnal Manajemen Indonesia Vol 17 No 1 (2017)
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Studi ini ditujukan untuk mengelaborasi hubungan antara kapabilitas dinamis terhadap kinerja perusahaan. Konsep mengenai kapabilitas dinamis dan pengaruhnya terhadap kinerja sudah ada, pertanyaannya adalah bagaimana menggali operasionalisasi konsep sehingga dapat dilakukan studi empirik yang dapat dipergunakan untuk memeriksa apakah perusahaan sudah memiliki kapabilitas dinamis atau belum. Disinilah studi kerangka konseptual mengenai hubungan antara kapabilits dinamis dan kinerja perusahaan menjadi penting. Dengan demikian, studi ini dimaksudkan untuk memberikan kontribusi teoretis bagaimana menurunkan konsep kapabilitas dinamis menjadi variabel operasional yang dapat diukur. Dalam studi ini dilakukan ulasan sistematis terhadap sumber-sumber rujukan ilmiyah. Untuk mendekatkan kepada konteks Indonesia, dalam studi ini juga dilakukan wawancara dengan manajer di dua BUMN manufaktur padat teknologi di Indonesia yang bertujuan untuk mendapatkan konï¬ rmasi apakah komponen-komponen operasional dari konsep kapabilitas dinamis dan kinerja perusahaan sesuai dalam konteks dua perusahaan tersebut. Kontribusi dari studi ini adalah sintesis opersionalisasi konsep kapabilitas dinamis dalam lima komponen yaitu: (1) Identiï¬ kasi peluang baru eksternal; (2) Akuisisi sumber daya eksternal; (3) Rekonï¬ gurasi dan restrukturisasi sumberdaya internal; (4) Pembaharuan sumber daya internal; (5) Kapabilitas cergas. Konsep kinerja diperluas tidak hanya perspektif ï¬ nansial melainkan juga termasuk perspektif operasional ekselen, perspektif pelanggan, perspektif inovasi dan pembelajaran.

BAGAIMANA KAPABILITAS DINAMIS DAN MANAJEMEN PENGETAHUAN BERPENGARUH KEPADA KINERJA PERUSAHAAN? : SEBUAH BANGUNAN MODEL KONSEPTUAL Didin Kristinawati; Jann Hidajat Tjakraatmadja
Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan Volume 12 Nomor 2 Tahun 2018
Publisher : Universitas Udayana

ABSTRACT This study is aimed to develop a conceptual relationship between knowledge management and dynamic capabilities that will affect organizational performance. Knowledge is acquired, transferred, internalized, and combined through formal and informal processes in the SECI model will generate new knowledge for the organization. However, the knowledge repository per se is insufficient to boost performance. It needs a company's ability to create, integrate, modify and utilize its knowledge assets. The ability itself is the result of learning and practice within a company. Therefore, the factors that will create effective knowledge management process need to be facilitated by the company, which are related to learning culture, mistrust, and information technology support. In addition to the model, in the era of rapidly changing environmet, it is necessary to build members of organizations with t-shaped skill character namely expert in the knowledge specification as well as open-minded and capable to cooperate in cross-division. Keywords: dynamic capability, knowledge management, learning habitat, performance, t-shaped skill

Strategic Positioning and Operational Challenges of Water Utility Companies: A Case of West Java, Indonesia Kristinawati, Didin
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11277

Purpose: This study aims to analyze the strategic positioning and operational challenges faced by Water Utility Company X (WUCX) in West Java, Indonesia. It identifies key strengths, weaknesses, opportunities, and threats (SWOT) that affect the company's ability to meet the increasing demand for reliable water services in a rapidly urbanizing region.Method: The study employs a mixed-methods approach, combining qualitative and quantitative data. Qualitative data were gathered through semi-structured interviews with WUCX senior management, focusing on internal and external factors impacting the company. Quantitative data were drawn from company documents, such as financial reports and surveys. The analysis, based on a SWOT framework, offers a comprehensive assessment of WUCX’s strategic position.Result: The SWOT analysis revealed that WUCX has notable strengths, including an efficient billing system, strong financial stability, and extensive technical service coverage. These strengths position the company to seize opportunities for service expansion through strategic partnerships. However, the analysis also identified key weaknesses, such as aging infrastructure and significant water loss, which could threaten long-term sustainability. Externally, the company faces opportunities like supportive legal frameworks and rising demand, but also threats such as environmental degradation and challenges in coordinating water sourcing.Practical Implications for Economic Growth and Development: This study offers actionable insights to enhance the strategic positioning and operational efficiency of public utilities like WUCX. These insights can drive improvements in infrastructure management, service delivery, and financial sustainability, ultimately contributing to broader economic growth and development in rapidly urbanizing regions.

Strategic workload management in digital business: Lessons from a case study on internet service provider company Kristinawati, Didin; Ghalib, Ghalib Kamal
Journal of Management and Digital Business Vol. 5 No. 1 (2025): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v5i1.1531

This study aims to analyze workload distribution at ISPCX, a leading internet service provider in Bandung, to identify imbalances and propose strategies for optimizing resource allocation and operational efficiency. The study employs a single-case study approach, integrating both quantitative and qualitative methods. Data were collected through document analysis, employee surveys, semi-structured interviews, and direct observations. The Full-Time Equivalent (FTE) method was utilized to calculate workload ratios, providing a quantitative measure of workforce utilization. The analysis revealed significant workload disparities across roles and divisions. Overburdened roles, such as the Manager in the General Affairs Division (workload ratio 3.24), risk employee burnout. Conversely, underutilized roles in the Technical Division, like the Manager (0.30), indicate inefficiencies in task alignment. Balanced roles were observed in specific administrative positions, highlighting potential best practices. The findings underscore the importance of strategic task redistribution and leveraging digital tools to improve efficiency and reduce employee strain. This study provides actionable insights for digital businesses, emphasizing the role of evidence-based workload management in driving economic growth and sustainable development.

Mewujudkan Masyarakat Desa yang Cerdas Digital: Edukasi Etika dan Keamanan Digital di Pamupukan, Kuningan Shaufiah, Shaufiah; Kristinawati, Didin; Rochmawati, Rochmawati; Rizal, M. Fahru; Sukawati, Renny; Fauziah, Husna
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 1 (2025): Maret
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i1.2142

Abstrak Perkembangan teknologi digital yang pesat telah mengubah cara masyarakat berinteraksi, mengakses informasi, dan menjalankan aktivitas sehari-hari. Namun, rendahnya literasi digital di daerah pedesaan menimbulkan berbagai tantangan, seperti ancaman siber, penyebaran informasi palsu, dan penyalahgunaan data pribadi. Program pengabdian masyarakat ini bertujuan untuk meningkatkan literasi digital warga Desa Pamupukan, dengan fokus pada etika digital dan keamanan siber. Program ini menggunakan pendekatan Community-Engaged Research (CER) dan terdiri dari tiga tahap: persiapan, pelaksanaan, dan diseminasi. Kegiatan ini melibatkan perangkat desa dan masyarakat setempat, dengan 32 peserta laki-laki. Metode yang digunakan meliputi presentasi, diskusi, dan aktivitas interaktif. Data dikumpulkan melalui kuesioner skala Likert untuk mengevaluasi persepsi peserta terhadap kegiatan yang telah diselenggarakan. Hasil menunjukkan bahwa materi pelatihan dinilai relevan dengan skor 4,33, sedangkan kejelasan penyampaian juga mendapat skor 4,33. Waktu pelaksanaan memperoleh skor 4,13, yang menunjukkan kepuasan peserta terhadap jadwal kegiatan. Pelayanan panitia mendapat skor 4,00, mengindikasikan adanya ruang perbaikan dalam aspek logistik. Skor tertinggi, 4,50, diberikan pada harapan masyarakat terhadap keberlanjutan program serupa, yang menunjukkan tingginya minat terhadap literasi digital. Kesimpulannya, program ini berhasil meningkatkan kesadaran masyarakat terhadap keamanan digital dan etika dalam dunia maya. Program mendatang disarankan untuk memasukkan sesi pelatihan teknis yang lebih mendalam, menjangkau lebih banyak kelompok masyarakat, serta menerapkan evaluasi berkelanjutan guna memastikan dampak literasi digital yang lebih luas.

Strategic Positioning and Operational Challenges of Water Utility Companies: A Case of West Java, Indonesia Kristinawati, Didin
Journal of Enterprise and Development (JED) Vol. 6 No. 3 (2024): Journal of Enterprise and Development (JED)
Publisher : Faculty of Islamic Economics and Business of Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jed.v6i3.11277

Purpose: This study aims to analyze the strategic positioning and operational challenges faced by Water Utility Company X (WUCX) in West Java, Indonesia. It identifies key strengths, weaknesses, opportunities, and threats (SWOT) that affect the company's ability to meet the increasing demand for reliable water services in a rapidly urbanizing region.Method: The study employs a mixed-methods approach, combining qualitative and quantitative data. Qualitative data were gathered through semi-structured interviews with WUCX senior management, focusing on internal and external factors impacting the company. Quantitative data were drawn from company documents, such as financial reports and surveys. The analysis, based on a SWOT framework, offers a comprehensive assessment of WUCX’s strategic position.Result: The SWOT analysis revealed that WUCX has notable strengths, including an efficient billing system, strong financial stability, and extensive technical service coverage. These strengths position the company to seize opportunities for service expansion through strategic partnerships. However, the analysis also identified key weaknesses, such as aging infrastructure and significant water loss, which could threaten long-term sustainability. Externally, the company faces opportunities like supportive legal frameworks and rising demand, but also threats such as environmental degradation and challenges in coordinating water sourcing.Practical Implications for Economic Growth and Development: This study offers actionable insights to enhance the strategic positioning and operational efficiency of public utilities like WUCX. These insights can drive improvements in infrastructure management, service delivery, and financial sustainability, ultimately contributing to broader economic growth and development in rapidly urbanizing regions.

Edukasi Keterampilan Esensial di Era AI untuk Generasi Muda Komunitas Senyum Anak Bandung Kristinawati, Didin
Jurnal SOLMA Vol. 13 No. 2 (2024)
Publisher : Universitas Muhammadiyah Prof. DR. Hamka (UHAMKA Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/solma.v13i2.15393

Background: The importance of mastering essential skills in the era of artificial intelligence (AI) is becoming increasingly urgent with the changing job landscape influenced by automation and digital technology. The purpose of organizing education on essential skills in the AI era is to enhance understanding of AI phenomena and their impact on the job market, including both jobs at risk and emerging new jobs. Method: This community service activity was conducted for members of the Senyum Anak Bandung Community on June 8, 2024, with 35 participants. The event was held at Tikita Coffee Bandung, located at Jalan Brigadir Jendral Katamso number 19B, Bandung City. The program started at 1:00 PM and concluded at 6:00 PM. The methodology of this activity was divided into three stages: preparation, implementation, and evaluation. Results: The material presented included the definition of AI, examples of practical applications, and the implications of AI on the job market, illustrating significant changes in skill demands in the digital era. In addition to technical skills, this education emphasized soft skills such as problem-solving, communication, resilience, and persistence. These skills are essential not only for solving complex problems and communicating effectively but also for developing mental resilience and the ability to endure life's challenges. Conclusion: Moving forward, it is recommended to continually integrate formal education with lifelong learning and the development of cognitive and social skills to ensure that young generations are prepared to adapt to rapid technological changes.

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