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All Journal Promotif: Jurnal Kesehatan Masyarakat Jurnal Kolaboratif Sains International Journal of Health, Economics, and Social Sciences (IJHESS) Jurnal Riset Kualitatif dan Promosi Kesehatan
Mohamad Andri, Mohamad
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Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Health Professions Mathematics Physics Public Health Social Sciences

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HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN PUSKESMAS BIROBULIKECAMATAN PALU SELATAN KOTA PALU Wahidah, Robiatul; Sudirman, Sudirman; Andri, Mohamad
Jurnal Kolaboratif Sains Vol 1, No 1 (2019)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/jom.v1i1.829

Abstract

Penguna jasa pelayanan kesehatan di puskesmas menuntut pelayanan yang berkualitas tidak hanya  menyangkut kesembuhan dari openyakit secara fisik akan tetapi juga menyangkut kepuasan terhadap sikap, pengetahuan dan ketrampilan petugas dalam memberikan pelayanan serta tersedianya sarana dan prasarana yang memadai dan dapat memberikan kenyamanan. Tujuan penelitian ini adalah untuk mengetahui hubungan mutu pelayanan kesehatan dengan kepuasan pasien di puskesmas birobuli kecematan palu selatan kota paluJenis penelitian yang digunakan adalah desain cross sectional study yang digunakan untuk mengukur variabel independen dan variabel dependen secara bersamaan. Dengan jumlah samapel sebanyak 96 responden yang didapat dari hasil perhitungan rumus estimasi proporsi. Analisis yang digunakan adalah analisis univariat dan bivariat dengan Uji Chi Square.Hasil penelitian menunjukkan bahwa ada hubungan keterhandalan dengan kepuasan pasien dengan nilai p=0,000<0,05. Ada hubungan antara empati dengan kepuasan pasien dengan nilai p=0,002<0,05. Ada hubungan antara berwujud dengan kepuasan pasien dengan nilai p=0,000<0,05. Ada hubungan antara ketanggapan dengan kepuasan pasien dengan nilai p=0,009<0,05. Ada hubungan antara jaminan kepastian dengan kepuasan pasien dengan nilai p=0,000<0,05. Hasil peneitian ini kiranya dapat penelitian ini dapat di jadikan informasi untuk peningkatan pelayanan yang mutu pelayanan kesehatan di puskesmas birobuli kecamatan palu selatan provinsi sulawesi tengah (kota palu). Kata kunci : Mutu Pelayanan, Kepuasan Pasien
Implementation of By Law of Town Palu of Number 3 Year 2016 About Garbage Management Budiman, Budiman; Andri, Mohamad; Umar Alhadad, Feriyal
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol 2, No 3 (2020): July
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/ijhess.v2i3.1261

Abstract

Palu Town still deal with the garbage problem which frequently become the society focus. Existence of garbage of around society can endanger the health and environmental if is not managed better. Garbage management intended by garbage to do not endanger the health and do not contaminate the environment and also to obtain;get the benefit for society prosperity. This research aim to to know its implementation is by law of Town of Number Palu 3 Year 2016 about Garbage Management. Research Type used by is deksriptif with the approach qualitative, doing/conducting perception, circumstantial interview ( indept interview) and documentation. Researcher Use The Theory of Policy Implementation of According To Mazmanian And Sabatier.Hasil Research show this Perda not yet walked optimal, Lack of Society Awareness in Managing Area Garbage Self-Supportingly, Inexistence Work Is Of Equal Among/Between Party DLH of With The Institution- Other Institution Like Special Police From Satpol PP To the Straightening Of The Perda. Conclusion from this research is perda of garbage management not yet implementation, because lack of awareness of area organizer to manage the garbage self-supportingly, society tend to offish to participate in managing garbage, only rely on the just just hygiene worker, inexistence work is of equal among/between party On duty Environment ( DLH) with Set Of Police Pamongpraja ( Satpol PP) in the sanction perda enforcer. Not yet the existence of Governor Regulation ( New Pergub) arranging Minimum Service Standard applying (SPM) in management of garbage management, uncommitt his/its is incentive and disisentif in the perda.
Analysis of Employees’ Performance in Department of Health Palu City, Central Sulawesi Province Wandira, Putri Ayu; Salham, Munir; Andri, Mohamad
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol 3, No 3 (2021): JULY
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31934/ijhess.v3i3.1583

Abstract

Performance is the work result in both quality and quantity that can be achieved by an employee in carrying out his main duties and functions as an employee by responsibilities assigned or given to him. The purpose of this research is to determine and analyze the performance of employees at the health department of Palu city. The type of research is qualitative and the data collection techniques are observation, interview, and documentation. The informants taken in this study are 1 (one) as Head of Subdivision of Personnel, 1 Head of Subdivision of Health Services and Resources, 1 civil servant, and 1 noncivil servant. The results show the performance of Health Office employees in terms of quantity had many work programs carried out according to the planned targets, regarding the punctuality of employees who are serious enough in doing their work and trying to finish on time because each employee already has a job description, and in terms of independence, employees have taken the initiative incomplete their work without being supervised by the leadership, although there are still some obstacles faced in achieving the organization’s work goals. This research suggests that the Health Agencies further improve massive strategies in developing and improving employee performance.
EVALUASI SISTEM MANAJEMEN SUMBER DAYA MANUSIA PADA PENEMPATAN KERJA PETUGAS DI UPT PUSKESMAS LEMBASADA Arifudin, Arifudin; Sudirman, Sudirman; Andri, Mohamad
Promotif : Jurnal Kesehatan Masyarakat Vol. 7 No. 1: JUNE 2017
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (351.596 KB) | DOI: 10.56338/pjkm.v7i1.20

Abstract

Salah satu  sumber  daya yang penting  dalam  manajemen adalah  sumber  daya  manusia  atau  human resources.  Pentingnya sumber  daya  manusia  ini, perlu  disadari  oleh  semua  tingkatan  manajemen. Bagaimanapun majunya  teknologi saat ini, namun faktor manusia  tetap memegang  peranan  penting  bagi  keberhasilan  suatu Puskesmas.  Penelitian ini  bertujuan  untuk mengevaluasi sistem manajemen SDM pada perencanaan, pengorganisasian, pengarahan, dan pengendalian terhadap penempatan kerja petugas di UPT Puskesmas Lembasada.Jenis penelitian  yang digunakan dalam penelitian ini adalahpenelitian kualitatif yaitu pengamatan, wawancara mendalam (indepthinterview)  dan dokumentasi.  Hasil penelitian menunjukkan bahwa sistem manajemen sumber daya manusia pada penempatan kerja di UPTD Puskesmas  lembasada belum maksimal dikarnakan  masih  kekurangan  tenaga  kesehatan yang mengakibatkan  penempatan  kerja yang tidak  sesuai  disiplin  ilmu. Perlu mengatur kembali sumber daya manusia kesehatan yang sesuai dengan tugas dan fungsi Perlu segera dilakukan pelatihan untuk manajemen puskesmas secara berkala dan berkesinambungan agar sistem manajemen sumber daya manusia kesehatan di puskesmas lebih baik.  Kata Kunci:  Perencanaan, Pengorganisasian, Pengarahan, Pengendalian
Bridging the Gap: Exploring Mental Health Literacy and Help-Seeking Behaviors Among Adolescents in Palu, Indonesia Andri, Mohamad
Jurnal Riset Kualitatif dan Promosi Kesehatan Vol. 3 No. 2 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/jrkpk.v3i2.670

Abstract

Adolescent mental health literacy (MHL) is essential for fostering awareness, reducing stigma, and improving help-seeking behaviors. This study explores the barriers and facilitators of MHL among adolescents in Palu, Indonesia, through a qualitative phenomenological approach. Data were collected via in-depth interviews, focus group discussions, and participant observations, analyzed using thematic analysis. Findings reveal that while adolescents recognize mental health as an important aspect of well-being, their knowledge is largely shaped by social media, often leading to misinformation. Structural barriers, including the lack of mental health education in schools and limited access to professional services, exacerbate this issue. Cultural and familial stigmas further discourage open discussions and professional help-seeking. Adolescents primarily seek support from peers rather than professionals due to fear of judgment. To enhance MHL, interventions must integrate school-based education, peer support networks, and digital campaigns promoting evidence-based information. Community-based approaches, including parental education and stigma reduction initiatives, are also necessary. This study contributes to existing literature by providing culturally specific insights into adolescent MHL and suggesting targeted intervention strategies. Future research should focus on evaluating intervention effectiveness in diverse socio-cultural contexts.
Co-Authors A.A. Ketut Agung Cahyawan W ahmad yani Andi Bungawati, Andi Andi Reza Alief Chairin Noor, Andi Reza Alief Arifudin arifudin Budiman Budiman Firdaus Hi Jahja Kunoli Kamase, Mila Karmila Laksono Trisnantoro Miswan Miswan Noor, Moh. Miraj Nur Afni Nurfadilah Nurfadilah Nurzaidah, Nurzaidah Salham, Munir Salma, Saripa Sembiring, Rinawati Sudirman Sudirman Sudirman Sudirman Ubai Dillah Ulfa Ulfa Umar Alhadad, Feriyal Wahidah, Robiatul Wandira, Putri Ayu