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All Journal Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Nurhayati
Universitas Dinamika Bangsa
Automotive Engineering Computer Science & IT Control & Systems Engineering

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UI/UX Design of an Incoming and Outgoing Mail Information System using the Design Thinking Method Nurhayati; Zulfi Karman; Manja Purnasari
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 5 No. 3 (2026): June 2026
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v5i3.2264

Abstract

Kantor Inspektorat Kota Jambi saat ini mengelola surat masuk dan keluar secara manual menggunakan buku catatan, yang menyebabkan risiko kehilangan dokumen dan inefisiensi dalam pengambilan data. Penelitian ini bertujuan untuk mendesain Antarmuka Pengguna (UI) dan Pengalaman Pengguna (UX) untuk Sistem Informasi Surat Masuk dan Keluar (SIMAK) yang ramah pengguna untuk meminimalkan kendala operasional tersebut. Metode yang digunakan adalah Design Thinking , yang terdiri dari lima tahapan: empati, definisi, ide, prototipe, dan pengujian. Hasil penelitian ini adalah prototipe aplikasi berbasis web yang dirancang menggunakan Figma, yang menampilkan alat manajemen untuk surat masuk, surat keluar, disposisi, dan laporan. Pengujian yang dilakukan menggunakan metode System Usability Scale (SUS) dengan 10 responden menghasilkan skor rata-rata 89,75 . Skor ini menempatkan desain aplikasi dalam kategori " Diterima " dengan peringkat " Baik ", yang menunjukkan bahwa sistem mudah dipahami dan secara efektif memenuhi kebutuhan pengguna.
UI/UX Design of an Android-Based Sales Application at Naureen Shop using the User-Centered Design Method Yessi Hartiwi; Nurhayati; Manja Purnasari
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 5 No. 3 (2026): June 2026
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v5i3.2277

Abstract

The development of digital technology has shifted consumer behavior to prioritize convenience and efficiency through online shopping. Naureen Shop, a women's clothing business, currently faces operational constraints due to manual sales, promotion, and data recording processes, resulting in sub-optimal service. This study aims to design the User Interface (UI) and User Experience (UX) of an Android-based sales application for Naureen Shop to enhance business effectiveness. The method employed is User Centered Design (UCD), a design approach focusing on user needs and characteristics through stages of identifying the context of use, specifying user requirements, creating design solutions using Figma, and evaluation. The design testing results using the System Usability Scale (SUS) method with 15 respondents yielded an average score of 77.0. This score indicates that the application design falls into the "Acceptable" category with a "Good" Adjective Rating. Consequently, the resulting design solution fulfills functional aspects and provides a satisfying user experience to support transaction processes at Naureen Shop
Co-Authors Manja Purnasari Yessi Hartiwi Zulfi Karman