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All Journal Jurnal Bina Praja Syntax Literate: Jurnal Ilmiah Indonesia BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Didik G. Suharto, Didik G.
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Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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PENYELENGGARAAN PEMERINTAHAN DESA DALAM PERSPEKTIF DESENTRALISASI ADMINISTRATIF DAN DESENTRALISASI POLITIK Suharto, Didik G.
Jurnal Bina Praja: Journal of Home Affairs Governance Vol 4 No 3 (2012): September
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.04.2012.153-160

Abstract

Penelitian ini bertujuan untuk menganalisis penyelenggaraan pemerintahan desa dalam perspektif desentralisasi administratif dan politik. Penelitian ini memiliki tipe deskriptif kualitatif. Pembatasan ruang lingkup penelitian meliputi: pembatasan periode waktu, lokasi, dan fokus analisis. Jenis data yang diperlukan ialah data primer dan data sekunder. Pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi. Teknik analisis data dengan cara teknik analisis isi dan teknik analisis fenomenologi. Uji keabsahan data meliputi: uji validitas internal, validitas eksternal, reliabilitas, obyektivitas. Berdasarkan hasil dan pembahasan penelitian dapat dirumuskan beberapa kesimpulan, mencakup: penyelenggaraan pemerintahan desa; perubahan struktur dan fungsi kelembagaan dalam penyelenggaraan pemerintahan desa; dan kemandirian desa. This research aims to analyze the implementation of the village government organization in political and administrative decentralization perspective. This study is a descriptive qualitative research. The limitation of research scope includes: time period, location, and analysis focus limitation. The types of data needed were primary and secondary data. The data collection was done using interview, observation, and documentation. Technique of analyzing data used was content analysis and phenomenological analysis. The data validity test includes: internal and external validity test, reliability and objectivity test. Based on the result and discussion of research, it can be concluded that, include: the implementation of the village government organization; the structural and functional change of institution; and the village self-sufficiency.
Social Media and Poverty: Paradoxes of Communicating Poverty Issues on Social Media Wahyunengseh, Rutiana Dwi; Hastjarjo, Sri; Suharto, Didik G.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 25, No. 3
Publisher : UI Scholars Hub

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Abstract

From the democratic theory perspective, social media is a means to improve collaborative public governance between government, society, and business sector, in order to ensure effective public issues management as well as public services. On the other hand, there are preconditions for the effective use of media social; in the context of addressing poverty issues, these preconditions have potential to generate certain paradoxes. This article aims to answer a question “Is the use of social media effective to the poverty alleviation mainstreaming issue?” This study was conducted in one of the cities that won Smart City Award in Indonesia; using content analysis on the "Monggo Lapor" Facebook group combined with the mapping of Local Government Apparatus and poor people group’s perception on the use of social media for poverty issue through focus group discussion. The data then was analyzed using Institutional Theory approaches to identify the paradoxes that emerge from the using of social media in process of communication addressing poverty issues. The result shows that poverty issues were marginalized in the discussion using Facebook group, because of the culture of the bureaucracy in the local government and the culture of the society. The paradoxes arising were, i) democratic-elitist; ii) functional-artificial ones. The emerging paradoxes resulted from the inconsistency of the Local Government in implementing e-government for addressing poverty issues and the elitism in using the social media as a tool for power control by society. Social Media “Monggo Lapor” has not functioned intensively as the means of expressing voice and communicating between people and government for poverty issue, but it had functioned intensively for non-poverty issues, so that non-poor group enjoy its usefulness more. It indicated that the group with excess power had a higher ability of using social media. This paper recommends further research focusing on building social media readiness model, particularly for developing an inclusive regulation for poverty alleviation.
High Performance is Not Always Directly Proportional to Service Quality: A Case of One-stop Service of Sragen Chairudin, Moehhamad; Setyowati, Kristina; Suharto, Didik G.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 24, No. 2
Publisher : UI Scholars Hub

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Abstract

One-Stop Service (OSS) of public, investment and business permits (Badan Perizinan Terpadu dan Penanaman Modal/BPTPM) Regency (Kabupaten) of Sragen is considered to have high performance, as evidenced by having received many awards in the field of public services, including four times received the award as the best regency of investment or Investment Award from Badan Koordinasi Penanaman Modal. This research is to test whether high performance can always give satisfactory service quality, and to analyze the cause using Importance Performance Analysis (IPA) method, in terms of six dimensions: tangibles, reliability, responsiveness, assurance, empathy, and accessible, by comparing the expectation of the customers to the actual service performance. Collecting data with randomly questionnaires to 100 customers during period October 24 - November 18, 2016. BPTPM Kabupaten Sragen customers highly expect the best service on reliability dimension, but service performance score on reliability dimension is not good enough, and still less than tangibles, empathy, and responsiveness dimensions score, thereby reducing the level of customer satisfaction. This is what causes the quality of service is not satisfactory, although overall is considered to have a high level of service performance. From this research, it is proven that high service performance, does not always result in satisfactory quality of service, because it is also influenced by the level of customer expectation on each service factors. Thus, service providers should give priority to improve service performance on the aspect most desired by the customers first, to improve the quality of service.
Implikasi Perubahan Nomenklatur Kementerian pada Sistem Administrasi dan Pelayanan Publik (Studi Kasus di Kementerian Keuangan Republik Indonesia) Susilo, Eko; Suharto, Didik G.; Noviyanti, Rinda
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i2.52328

Abstract

Dokumen merupakan produk akhir dari pelaksanaan administrasi pemerintah dalam memberikan pelayanan public yang terkait dengan adanya surat keterangan, surat Keputusan, surat ketetapan atau surat lainnya. Dokumen sebagai suatu produk yang dihasilkan oleh pemerintah memberikan dampak hukum, sosial, keuangan dan dampak lainnya. Salah satu hal penting dlaam pengaturan di UUD 1945 sebagaimana diatur dalam Pasal 17. Saah satu hal penting dalam pelaksanaan dari Pasal 17 adalah nomenklatur tau tata nama. Penelitian dengan analisis dokumen. Analisa Dokumen untuk pengujian PMK untuk kesesuaian atau ketepatan. SANKRI (Sistem Administrasi Negara Kestauan Republik Inonesia) adalah dasar pedoman yang menjadikan penelitian ini. Dimana SANKRI merupakan unsur struktur dan proses pada sistem administrasi dan pelayanan publik dalam rangka menuju tata Kelola pemerintahan yang baik (Good Governance). Implikasi Perubahan pada kelembagaan, organisasi, sumberdyaa manusia dan asset. Hasil Penelitian nenunjukkan adanya kesesuaian sesuai ketentuan dalam UUD 1945 amandemen keempat. Kesimpulan penelitian pada intinya adalah gambaran kesesuaian pada kelembagaan dan ketidakkesesuaian secara organisasi dalam PMK dalam praktik sehari-hari atas produk hukum yang diterbitkan periode tahun 2002 dengan fokus pada data penelitian di tahun 2008 sampai dengan tahun 2010 karena pada ketentuan peralihan tidak ditemukan adanya pengakuan mengenai bagaimana dokumen produk hukum yang berlaku antara waktu diterbitkan dengan PMK atau tidak adanya pengaturan yang lebih tinggi mengenai kebenaran dokumen yang tidak sesuai tersebut. Penulis menemukan solusi tidak terbatas pada hasil penelitian bahwa pada setiap ketentuan dalam bentuk pengaturan atau reggeling pada ketentuan perilahan jika ada pemecahan pemekaran Kementerian maka harus dibuat dengan cara membuat konsep bona fide atau ex tempore.
Co-Authors Chairudin, Moehhamad Eko Susilo Hastjarjo, Sri Rinda Noviyanti, Rinda Rutiana Dwi Wahyunengseh Setyowati, Kristina