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Journal : Jurnal Pharmactive

ANALISIS PENYIMPANAN SEDIAAN FARMASI DI APOTEK ANAYA FARMA Gusti Ayu Oviani; I Putu Riko Rapika Putra; I Gede Bagus Indra Marangyana
Journal Pharmactive Vol. 1 No. 1 (2022): Jurnal Pharmactive April
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

Apotek merupakan salah satu sarana pelayanan kesehatan dalam membantu mewujudkan tercapainya derajat kesehatan yang optimal bagi masyarakat dengan menyediakan sediaan farmasi yang aman dan bermutu. Penyimpanan adalah salah satu kegiatan pengelolaan dengan tujuan untuk memelihara mutu sediaan farmasi, menghindari penggunaan yang tidak bertanggungjawab, menjaga ketersediaan, serta memudahkan pencarian dan pengawasan. Tujuan penelitian ini untuk mengetahui gambaran kegiatan penyimpanan di Apotek Anaya Farma agar terjaga kualitasnya dan mencegah terjadinya kerugian. Penelitian ini merupakan penelitian deskriptif melalui observasi dengan menggunakan 100 sampel obat. Data yang diambil kemudian dianalisa dan dibandingkan dengan indikator. Hasil penelitian menunjukan bahwa pengelolaan obat sesuai indikator belum memenuhi nilai standar, yaitu Kecocokan obat dengan kartu stok yaitu 83%; Obat kadaluarsa yaitu 0,68 %; dan Persentase obat stok mati yaitu 3,29%.
PENGARUH SERVICE EXCELLENCE TERHADAP JUMLAH KUNJUNGAN DI APOTEK KIMIA FARMA ECHO BEACH Putu Ayu Ratih Listiani; Gusti Ayu Oviani; I Putu Bayu Martena
Journal Pharmactive Vol. 1 No. 1 (2022): Jurnal Pharmactive April
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

Pelayanan kefarmasian sekarang ini telah berkembang, dari yang semula hanya berfokus kepada pengelolaan obat (drug oriented), sekarang berorientasi kepada pelayanan pasien secara langsung (patient oriented). Service excellence merupakan sebuah bentuk keharusan atau tuntutan dalam industri jasa maupun dagang ketika menghadapi konsumen atau pelanggan. Di dunia bisnis, persaingan antar penjual sangat ketat. Penelitian ini bertujuan untuk mengetahui Penelitian ini menggunakan desain penelitian analatik kuantitatif dengan pendekatan cross sectional untuk memperoleh informasi tentang bagaimana tingkat kepuasan pelanggan dan jumlah kunjungan terhadap service excellence di Apotek Kimia Farma Echo Beach. Hasil tingkat kepuasan pelanggan terhadap service excellence di Apotek Kimia Farma Echo Beach yaitu sangat 86,62% responden menyatakan sangat puas dan 13,38% responden menyatakan puas. Jumlah kunjungan pelanggan ke Apotek Kimia Farma Echo Beach terjadi kenaikan dengan rata-rata kenaikan dibandingkan bulan sebelumnya 9,78% dan 12,12% dibandingkan tahun sebelumnya. Kesimpulan dari data penelitian yang diperoleh bahwa service excellence telah dilakukan dengan baik dan terjadi peningkatan jumlah kunjungan.
ANALISIS WAKTU TUNGGU PELAYANAN RESEP BPJS RAWAT JALAN DI INSTALASI FARMASI RSU X UBUNG Oviani Gusti Ayu; Marangyana I Gede Bagus Indra; Septi Ni Luh Ayu
Journal Pharmactive Vol. 1 No. 2 (2022): Jurnal Pharmactive Oktober
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

Waktu tunggu pelayanan obat jadi adalah tenggang waktu mulai pasien menyerahkan resep sampai dengan menerima obat jadi dengan standar minimal yang ditetapkan kementerian kesehatan adalah ? 30 menit, sedangkan waktu tunggu pelayanan obat racikan adalah tenggang waktu mulai pasien menyerahkan resep sampai dengan menerima obat racikan yaitu ? 60 menit. Penelitian ini bertujuan untuk mengetahui gambaran rata-rata waktu tunggu pelayanan resep pasien rawat jalan di RSU X Ubung serta untuk mengetahui dimana titik yang membutuhkan waktu paling lama pada analisis proses pelayanan resep. Penelitian ini menggunakan desain penelitian observasional deskriptif dengan pengambilan data secara konkuren. Data primer dikumpulkan melalui pengamatan langsung dan pencatatan waktu tunggu pelayanan resep dalam formulir pencatatan waktu tunggu pada bulan April-Mei 2022. Data yang diambil sebanyak 150 resep pasien BPJS rawat jalan yang terdiri dari 137 non racikan dan 13 resep racikan. Rata-rata waktu yang dibutuhkan untuk menyelesaikan resep non racikan adalah 5,49 menit dan waktu dibutuhkan untuk menyelesaikan resep racikan adalah 11,64 menit. Hasil penelitian menunjukkan bahwa rata-rata waktu tunggu pelayanan resep di RSU X Ubung telah memenuhi persyaratan sesuai standar pelayanan minimal di rumah sakit. Titik paling lama waktu tunggu pelayanan resep BPJS rawat jalan di instalasi farmasi RSU X Ubung terjadi pada tahap penyerahan obat untuk resep non racikan dan tahap peracikan untuk resep racikan.
ANALISIS ABC DALAM PERENCANAAN OBAT GOLONGAN ANTIBIOTIK DI INSTALASI FARMASI RAWAT INAP RSU X DENPASAR Oviani Gusti Ayu; Listiani Putu Ayu Ratih; Cahyani Ni Gusti Ayu Dwi
Journal Pharmactive Vol. 2 No. 1 (2023): Jurnal Pharmactive April
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

Planning and procurement of drugs is one of the important functions in the logistics management stage of drugs, including antibiotic drugs. A good management system will ensure the availability of drugs according to patient needs. The purpose of the study was to determine the ABC analysis based on use value and investment value in planning antibiotic class drugs at the Inpatient Pharmacy Installation of RSU X Denpasar. This type of research is descriptive non-experimental using quantitative data. The data is obtained from a review of reports or systems, data in the form of reports on the types of antibiotic class drugs used in the 2021 period, reports on the number of antibiotic class drugs used and reports on the price of antibiotic drugs. The value of using antibiotics was group A consisting of 29 items (27.35%) with a total usage of 72,591 items (79.42%); group B consisted of 26 items (24.52%) with a total usage of 14,197 items (15.53%); group C consisted of 51 items (48.11%) with a total usage of 4,613 items (5.04%). The investment value for antibiotics is group A consisting of 17 items (16.03%) with a total investment of IDR 6,414,357,620 (79.94%); group B consists of 20 items (18.86%) with a total investment of IDR 1,193,164,115.00 (14.86%); group C consisted of 69 items (65.09%) with a total investment of IDR 417,102,141.50 (5.20%).
ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP KUALITAS PELAYANAN OBAT TANPA RESEP DI APOTEK CAHAYA FARMA Listiani, Putu Ayu Ratih; Gusti Ayu Oviani
Journal Pharmactive Vol. 3 No. 1 (2024): Jurnal Pharmactive April
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64036/pharmactive.v3i1.46

Abstract

Apotek merupakan sarana pelayanan kefarmasian tempat dilakukan praktik kefarmasian dan penyaluran perbekalan obat kepada masyarakat. Kepuasan konsumen dapat mempengaruhi minat untuk kembali ke apotek yang sama. Penelitian ini dilakukan untuk menganalisis tingkat kepuasan konsumen terhadap kualitas pelayanan obat tanpa resep diapotek. Penelitian ini dilakukan di Apotek Cahaya Farma dengan jumlah sampel 60 orang pengambilan sampel dilakukan dengan metode accidental sampling. Instrumen penelitian yang digunakan berupa kuesioner tingkat kepuasan konsumen terhadap kualitas pelayanan kefarmasian. Hasil penelitian dari seluruh dimensi konsumen sangat puas teradap kualitas pelayanan obat tanpa resep di Apotek Cahaya Farma dengan nilai kualitas pelayanan pada dimensi kehandalan sebesar 4,2, pada dimensi daya tanggap sebesar 4,57, pada dimensi jaminan sebesar 4,48, pada dimensi empati sebesar 4,53, dan pada dimensi bukti fisik sebesar 4,54. Sehingga diperoleh nilai rata-rata dari 5 dimensi adalah 90,5 yang masuk dalam katagori sangat puas
GAMBARAN PENYIMPANAN SEDIAAN OBAT DI APOTEK X KUTA UTARA KABUPATEN BADUNG Oviani, Gusti Ayu Oviani
Journal Pharmactive Vol. 2 No. 2 (2023): Jurnal Pharmactive Oktober
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64036/pharmactive.v2i2.35

Abstract

A Pharmacy is a pharmaceutical service facility where practice pharmacy was done by a pharmacist. The drug storage system must comply with pharmaceutical service standards because inappropriate drug storage can affect the quality of the drug. The purpose of this study was to determine the description of the storage of drug preparations at the Kuta Utara X pharmacy. This study uses a quantitative observation design. This study uses samples of all ethical and self service pharmaceutical drugs for indicators of the percentage of expired and damaged drugs, percentage of dead stock drugs, and drug void time. Drug suitability with stock cards using 100 drug samples. The data taken is then analyzed using indicators. The results showed that the suitability of drugs with card stock, namely 86% did not meet the standards (100%); Expired drug that is 0.04% already meets the standard (?0.2%), and the Percentage of dead stock of 1.22% has not met the standard (0%), and the average drug vacancy time is 2 days, it does not meet the standard (0 days).
PENGARUH CITRA MEREK DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN TOLAK ANGIN KEMASAN SACHET (STUDI KASUS DI APOTEK X DENPASAR SELATAN) Listiani, Putu Ayu Ratih; Gusti Ayu Oviani; Ketut Soma Asih
Journal Pharmactive Vol. 3 No. 2 (2024): Jurnal Pharmactive Oktober
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64036/pharmactive.v3i2.54

Abstract

Tolak Angin is a traditional medicine in liquid form produced by PT Jamu Sido Muncul. Increasing competition for traditional medicines demands efforts to improve brand image and product quality. These two factors determine the decision to purchase Tolak Angin. The purpose of this research was to determine the influence of Brand Image and Product Quality on Purchasing Decisions. The data collection method used in this research was observation with a cross sectional design and using total sampling techniques. The sample in this study consisted of 43 respondents who met the inclusion criteria and did not meet the exclusion criteria. The results of this study show that data on the characteristics of the largest number of respondents aged 26-36 years reached 48.8% (21 respondents), private employee work was 34.9% (15 (respondents), gender was 60.5% (26 respondents), last education reached 60.5% (26 respondents), monthly income > Rp. 2,500,000- Rp. 3,500,000 and > Rp. 3,500,000 was 30.2% (13 respondents), length of visit 2- 3x was 30, 2% (13 respondents), duration of use < 1 year as much as 37.2% (16 respondents). Brand Image influences purchasing decisions giving a Sig value (0.002 < 0.005), Product Quality influences purchasing decisions giving a Sig value (0.002 < 0.005) and Brand Image and Product Quality simultaneously influence purchasing decisions giving a Sig value (0.000 < 0.005). This means that the better the Brand Image and product quality, the higher the consumer's tendency to buy Tolak Angin Sachet Packaging.
TINGKAT KEPUASAN PASIEN TERHADAP KONDISI RUANG DAN WAKTU TUNGGU RESEP DI RS X KARANGASEM Oviani, Gusti Ayu; Indraswari, Putu Ika Indah; Ristayani, Ni Komang; Yunita, Ella
Journal Pharmactive Vol. 3 No. 2 (2024): Jurnal Pharmactive Oktober
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64036/pharmactive.v3i2.56

Abstract

The importance of waiting room conditions and prescription waiting time is one of the factors for patient satisfaction. Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares it with what he or she expects. The purpose of this study was to determine the average waiting time for non-prepared prescriptions, to determine the level of patient satisfaction with the condition of the room and the waiting time for prescriptions at X Karangasem Hospital. This type of research is descriptive research, where the sample was taken by purposive sampling. The results of this study are the average waiting time for non-prepared prescriptions at the X Karangasem Hospital Polyclinic is 22.44 minutes per prescription, where the average waiting time for prescription services does not meet the standards set by IFRS X Karangasem, which is ? 15 minutes. The results of the level of patient satisfaction with the condition of the waiting room are 71.30% and the level of patient satisfaction with the waiting time for prescriptions is 70.76%, so the average level of patient satisfaction is stated as satisfied with a percentage of 71.03%.
TINJAUAN DIGITAL MARKETING TERHADAP MINAT BELI DAN KEPUTUSAN PEMBELIAN PRODUK KOSMETIK Gusti Ayu Oviani; Murti, Ida Bagus Teguh Teja; Yogatama, I Made Wahyu
Journal Pharmactive Vol. 4 No. 1 (2025): Jurnal Pharmactive April
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

The implementation of digital marketing makes it easier for potential consumers to obtain product information and conduct online transactions for various products, including cosmetics. Several studies have investigated the relationship between digital marketing and purchasing interest and decisions for cosmetic products, yielding positive results. By understanding how digital marketing influences purchasing interest and purchasing decisions comprehensively, businesses can design more effective and consumer-oriented marketing strategies. The method used in this review is a literature study by searching for articles from primary data sources over the past five years using related keywords. Articles included in this review were those that met the inclusion and exclusion criteria. The results of the study of 14 articles are presented in a table based on the author's name, year, title, objectives, methods, and findings. The relationship between digital marketing and purchasing interest and purchasing decisions for cosmetic products indicates that digital marketing has a positive and significant contribution in influencing consumers. Efforts are needed to improve digital literacy for both businesses and the public to optimally adapt to digital marketing platforms.
KESESUAIAN RESEP PASIEN UMUM RAWAT JALAN POLI ANAK DAN POLI OBGYN DENGAN FORMULARIUM RSU X Oviani, Gusti Ayu; Gayatri, Ni Putu Ayu Deviana; Yunita, Ella
Journal Pharmactive Vol. 4 No. 2 (2025): Jurnal Pharmactive Oktober
Publisher : Institut Teknologi dan Kesehatan Bintang Persada

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Abstract

The appropriate and guideline-based use of medications is an important factor in providing optimal pharmaceutical care to outpatient patients in the Pediatric and Obstetrics and Gynecology clinics at X General Hospital. Therefore, it is necessary to conduct research to evaluate the suitability of prescriptions. This study aims to evaluate the suitability of outpatient prescriptions in the Pediatric and Obstetrics and Gynecology clinics with the Formulary of X General Hospital (X General Hospital Formulary). The research method used in this study was prospective observational research. The collected data were analyzed descriptively. The study was conducted at X General Hospital in April 2023. The sample of this study consisted of 69 prescriptions from the Pediatric clinic and 50 prescriptions from the Obstetrics and Gynecology clinic, which were selected using purposive sampling technique and met the inclusion criteria while not meeting the exclusion criteria. The results of the analysis showed that 88% of the prescriptions in the Obstetrics and Gynecology clinic and 88.41% of the prescriptions in the Pediatric clinic were in accordance with the X General Hospital Formulary. The suitability analysis based on drug items showed that approximately 91.43% of the drug items in the Obstetrics and Gynecology clinic and 93.24% of the drug items in the Pediatric clinic were in accordance with the X General Hospital Formulary. Some drug items that were not in accordance with the formulary in the Obstetrics and Gynecology clinic were Utrogestan, Folamil Genio, and Folac, as they had not been requested by the attending physician, while in the Pediatric clinic, Nasacort, FG Troches, Opicort, Prednicort, Ceftik, and Salbuven were not in accordance due to being rarely prescribed (death stock), rarely prescribed in patient therapy (slow moving), and not requested by the attending physician.