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Key Factors of Urban Public Transportation Services Implementation in Indonesia: A Knowledge Management Perspectives Adhitama, Raihansyah Yoga; Giffari, Rafi; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indria, Sofi
Journal La Multiapp Vol. 5 No. 5 (2024): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v5i5.1481

Abstract

It is well-recognized that the availability of public transportation has a significant impact on urban transportation networks. In Indonesia, the government is still having difficulties to establish a reliable public transportation system. One important aspect that can be utilized in establishing a reliable public transportation system is to utilize knowledge management in its services. This study aims to identify key factors from knowledge management perspectives related to the implementation of public transportation services. To achieve this objective, this study conducted qualitative research on 12 users of public transportation services in Indonesia. The results of this study indicate that there are several key factors related to the implementation of public transportation services from knowledge management perspectives, such as Real-Time Information, Digital Accessibility, User Engagement and Trust, Platform Functionality and Quality, Digital Inclusive Strategy, Knowledge Dissemination Method, Help Desk Reliability, and Knowledgeable Officer.
Challenges and Technology Trends in Implementing a Human Resource Management System: A Systematic Literature Review Destriani, Rahma; Adhitama, Raihansyah Yoga; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 3 (2024): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.3.355-367

Abstract

Background: Human Resource Management System (HRMS) is an important aspect of managing organizations. However, the successful integration of the system into respective roles is often associated with diverse technological challenges and trends. Some major obstacles identified in recent research include reluctance to change, lack of training, fragmented Human Resource (HR) data, rigid processes, and continuous changes in organizational needs. Exciting technology trends offer promise for next-generation HRMS solutions, including artificial intelligence (AI), machine learning, predictive analytics, and mobile accessibility. This shows the need for a systematic literature review to comprehensively map the challenges and technology trends shaping the implementation of HRMS. Objective: This research aimed to conduct a comprehensive review of existing literature to identify the main challenges faced during HRMS implementation and the latest technology trends in the space. Methods: A systematic literature review was adopted through the Kitchenham method with a focus on five databases including Scopus, Emerald, IEEE, Science Direct, and ProQuest. Results: The result was in the form of a table mapping of the challenges faced by each stakeholder in HRMS, including resistance to change, lack of management support, and limited technology infrastructure. Meanwhile, the most common technology challenges found were system integration issues, data security, and lack of technical capabilities or skills. The potential opportunities from technology trends to address the issues included training and skills development, enhanced cybersecurity, and effective change management methods. These recommendations were designed to support organizations in further optimizing HRMS utilization and leveraging the latest technologies such as AI and blockchain. Conclusion: The review used a structured method to develop a rich overview through tabular presentations summarizing problem identification and technology trend compilation of HRMS. The systematic exploration aimed to contribute valuable insights into the complexities of HRMS implementation and offer a comprehensive perspective on the emergence of relevant technology trends. The results were expected to contribute to future research directions in this important area at the nexus of Human Resource Management (HRM) and technological innovation.   Keywords: Human Resource Management System, Challenges, Technology Trends, Systematic Literature Review
Patterns and Best Practices of Knowledge Sharing among Programmers on Stack Overflow: A Qualitative Study Wirabuana, Cakra; Ridho, M. Mushlih; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indriasari, Sofiyanti
Jurnal Sistem Informasi Vol. 21 No. 1 (2025): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v21i1.1441

Abstract

This research explores knowledge-sharing patterns and best practices among programmers on the Stack Overflow platform. Using a qualitative approach, the study analyzes interviews with seven programmers to identify user behavior and contributions to knowledge sharing. The findings reveal that most users exhibit passive usage, seeking solutions without actively participating due to introverted tendencies, time constraints, and concerns about redundancy and confidentiality. However, Stack Overflow remains a valuable resource for problem-solving. Best practices identified include using multiple forums, ensuring detailed and clear questions, and encouraging active participation. These strategies can enhance the quality of shared knowledge and create a more comprehensive and reliable knowledge base for the programming community. The study also suggests that addressing psychological barriers and integrating knowledge-sharing activities into routine work processes can increase active participation. These insights are essential for improving user engagement and the overall effectiveness of online knowledge-sharing platforms.
Encouraging Knowledge Sharing Through Social Media: A Systematic Analysis of Drivers and Influences Ridho, M. Mushlih; Wirabuana, Cakra; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indriasari, Sofiyanti
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.51117

Abstract

This study systematically investigates the dynamics of knowledge sharing on social media, focusing on identifying driving factors and their impacts. By employing a conventional literature review method and the PICOC structure, this research analyzed 73 studies from 2019 to 2024, revealing key insights into the role of social media in facilitating knowledge sharing. The findings categorize drivers into technological, social, motivational, knowledge-based, and organizational factors, each playing a significant role in enhancing or hindering knowledge sharing activities. The technological infrastructure and user-friendly interfaces, coupled with social dynamics, motivational incentives, the quality of knowledge, and organizational support, emerged as pivotal in propelling knowledge sharing. Conversely, challenges such as privacy concerns, information overload, and the threat of misinformation highlight the need for cautious optimization. This study contributes to the academic and practical understanding of knowledge sharing on social media, offering a foundation for future research and strategies to maximize its potential for innovation and organizational learning.
Development of a Conceptual Framework for Implementing Learning Management System (LMS) in Higher Education: An Empirical Validation Study Akhsan, Rivaldi Rizalul; Putra, Dion Lamilga Sudiono; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Jurnal Sistem Informasi Vol. 21 No. 2 (2025): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v21i2.1458

Abstract

Higher education institutions today face increasingly complex challenges in adopting and implementing Learning Management Systems (LMS) to improve student learning experiences. Although previous research regarding LMSs exists, it has not fully explored the findings of their conceptual framework through empirical studies of Critical Success Factors (CSFs). This research provides in-depth details about the development of a conceptual framework designed to guide the LMS implementation process in higher education settings. The Systematic Literature Review (SLR) method is used to identify and introduce the main elements in this conceptual framework. Furthermore, the conceptual framework was validated through a series of questionnaires distributed to experts in the fields of education and information technology. The results of this research show that the conceptual framework developed covers important stages in LMS implementation, from planning to evaluation. Empirical validation carried out involving experts proves that the conceptual framework developed is valid as an instrument for implementing LMS in a higher education environment. The conclusions of this research provide valuable guidance for LMS implementation in higher education.