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All Journal Journal of Information Systems Engineering and Business Intelligence Journal La Multiapp Eduvest - Journal of Universal Studies
Deden Sumirat Hidayat, Deden Sumirat
Bogor Agricultural University
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Key Factors of Urban Public Transportation Services Implementation in Indonesia: A Knowledge Management Perspectives Adhitama, Raihansyah Yoga; Giffari, Rafi; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indria, Sofi
Journal La Multiapp Vol. 5 No. 5 (2024): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v5i5.1481

Abstract

It is well-recognized that the availability of public transportation has a significant impact on urban transportation networks. In Indonesia, the government is still having difficulties to establish a reliable public transportation system. One important aspect that can be utilized in establishing a reliable public transportation system is to utilize knowledge management in its services. This study aims to identify key factors from knowledge management perspectives related to the implementation of public transportation services. To achieve this objective, this study conducted qualitative research on 12 users of public transportation services in Indonesia. The results of this study indicate that there are several key factors related to the implementation of public transportation services from knowledge management perspectives, such as Real-Time Information, Digital Accessibility, User Engagement and Trust, Platform Functionality and Quality, Digital Inclusive Strategy, Knowledge Dissemination Method, Help Desk Reliability, and Knowledgeable Officer.
Challenges and Technology Trends in Implementing a Human Resource Management System: A Systematic Literature Review Destriani, Rahma; Adhitama, Raihansyah Yoga; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 3 (2024): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.3.355-367

Abstract

Background: Human Resource Management System (HRMS) is an important aspect of managing organizations. However, the successful integration of the system into respective roles is often associated with diverse technological challenges and trends. Some major obstacles identified in recent research include reluctance to change, lack of training, fragmented Human Resource (HR) data, rigid processes, and continuous changes in organizational needs. Exciting technology trends offer promise for next-generation HRMS solutions, including artificial intelligence (AI), machine learning, predictive analytics, and mobile accessibility. This shows the need for a systematic literature review to comprehensively map the challenges and technology trends shaping the implementation of HRMS. Objective: This research aimed to conduct a comprehensive review of existing literature to identify the main challenges faced during HRMS implementation and the latest technology trends in the space. Methods: A systematic literature review was adopted through the Kitchenham method with a focus on five databases including Scopus, Emerald, IEEE, Science Direct, and ProQuest. Results: The result was in the form of a table mapping of the challenges faced by each stakeholder in HRMS, including resistance to change, lack of management support, and limited technology infrastructure. Meanwhile, the most common technology challenges found were system integration issues, data security, and lack of technical capabilities or skills. The potential opportunities from technology trends to address the issues included training and skills development, enhanced cybersecurity, and effective change management methods. These recommendations were designed to support organizations in further optimizing HRMS utilization and leveraging the latest technologies such as AI and blockchain. Conclusion: The review used a structured method to develop a rich overview through tabular presentations summarizing problem identification and technology trend compilation of HRMS. The systematic exploration aimed to contribute valuable insights into the complexities of HRMS implementation and offer a comprehensive perspective on the emergence of relevant technology trends. The results were expected to contribute to future research directions in this important area at the nexus of Human Resource Management (HRM) and technological innovation.   Keywords: Human Resource Management System, Challenges, Technology Trends, Systematic Literature Review
Encouraging Knowledge Sharing Through Social Media: A Systematic Analysis of Drivers and Influences Ridho, M. Mushlih; Wirabuana, Cakra; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Indriasari, Sofiyanti
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.51117

Abstract

This study systematically investigates the dynamics of knowledge sharing on social media, focusing on identifying driving factors and their impacts. By employing a conventional literature review method and the PICOC structure, this research analyzed 73 studies from 2019 to 2024, revealing key insights into the role of social media in facilitating knowledge sharing. The findings categorize drivers into technological, social, motivational, knowledge-based, and organizational factors, each playing a significant role in enhancing or hindering knowledge sharing activities. The technological infrastructure and user-friendly interfaces, coupled with social dynamics, motivational incentives, the quality of knowledge, and organizational support, emerged as pivotal in propelling knowledge sharing. Conversely, challenges such as privacy concerns, information overload, and the threat of misinformation highlight the need for cautious optimization. This study contributes to the academic and practical understanding of knowledge sharing on social media, offering a foundation for future research and strategies to maximize its potential for innovation and organizational learning.
Investigating The Drivers and Barriers to MOOC Adoption by Course and Training Institutions Budiarti, Budiarti; Indra Sensuse, Dana; Santoso, Harry Budi; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Eduvest - Journal of Universal Studies Vol. 4 No. 7 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i7.1229

Abstract

The integration of MOOCs into Course and Training Institutions represents a profound shift in the landscape of education delivery and reception. Despite the substantial potential benefits of MOOCs, the adoption process is intricate. This research delves into the essential factors influencing adoption decisions and explores the unique challenges confronted by both adopters and non-adopters. Employing the TAM and TOE theoretical framework, the study utilizes a mixed-methods approach, combining quantitative analysis with qualitative insights from open-ended questions. The findings underscore the critical role of perceived ease of use (PEOU), emphasizing the importance of user-friendly platforms. Additionally, the study recognizes the pivotal influence of Service Quality, Financial Support, and Government Policy in shaping institutional intentions to embrace MOOCs. A comparative analysis between adopters and non-adopters reveals distinctive challenges for each group. Adopter express concerns regarding inadequate government support and promotional efforts affecting platform access. In contrast, non-adopters highlight the necessity for offline training and underscore government-related support and prioritization challenges impacting MOOC adoption.
Empowering Islamic Hospitality: Designing A Halal Tourism Information System for Muslim Travelers in Bali, Indonesia Yasin, Yordan; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisvaha Kiki; Ekawati, Rika
Eduvest - Journal of Universal Studies Vol. 4 No. 11 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i11.40136

Abstract

Indonesia has great potential as a halal tourism destination, and based on the 2023 Global Muslim Index, Indonesia is ranked first as a halal tourism destination. Bali, as one of the favorite tourist destinations in Indonesia, is, of course, also attractive for Muslim travelers. Unfortunately, there is still limited information regarding various Muslim Friendly tourist attractions and facilities there. The existing halal tourism information system also still has a low rating. This study uses a prototyping approach to design a halal tourism information system that is easy to use and access, especially for halal tourism in Bali. The prototype tested with the usability test obtained an average value of 3.9 on a 5 scale and got a higher score of 4.3 on ease of use and application expectations. The score shows that the system fulfilled its proposal to create an information system for halal tourism in Bali, Indonesia, which is easy to access and use.
Motivations and Potential Solutions in Developing a Knowledge Management System for Organization at Higher Education: A Systematic Literature Review Maharani, Nandhita Zefania; Kurniawan, Shabrina Salsabila; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 2 (2024): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.2.270-289

Abstract

Background: Amidst a rapidly evolving digital landscape that accelerates the flow of information, higher education institutions face the unique challenge of managing vast and dynamic knowledge resources. This research delves into the motivations and innovative solutions for developing Knowledge Management Systems (KMS), which is key to optimizing knowledge resource utilization and enhancing academic collaboration. Objective: This research provides a comprehensive mapping of problems and solutions for developing university knowledge management systems based on previous research. Not only that, but the results of this study also suggest three future research studies that can be adopted. Methods: This study used the Kitchenham systematic literature review method. The author uses literature in the form of journals and conference proceedings published from 2019 to 2023. Twenty-three articles were used for this study from 5 databases, such as ACM, ProQuest, Scopus, Taylor & Francis, and IEEE Xplore. Results: This study reveals research trends in knowledge management systems within higher education, examining aspects such as country, data collection methods, research methodologies, and theoretical frameworks. The main problems motivating the development of KMS are identified and categorized based on the people, process, and technology framework. In overcoming these problems in the university business process, there are several alternative solutions, both in the form of requirements and systems. Thus, the results of this study seek to provide guidelines for future research to adopt alternative solutions from this research and develop KMS to provide new solutions. Conclusion: This study advances knowledge about various trends, motivations, requirements, and system solutions to address KMS problems in higher education. The authors' research results can add valuable insights to improve our understanding of the development of KMS in universities in various countries. Future research can identify new potential in KMS in business processes currently running in a university with appropriate methodologies.   Keywords: Knowledge management system, higher education, systematic literature review, problem, solution
Influencing Factor and Challenges in Implementing Knowledge Management System in Higher Education: A Systematic Literature Review Sudiono Putra, Dion Lamilga Sudiono; Akhsan , Rivaldi Rizalul; Sensuse , Dana Indra; Eitiveni , Imairi; Hidayat, Deden Sumirat
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52219

Abstract

In the current digital era, knowledge occupies a strategic position in supporting the performance and sustainability of higher education. The Knowledge Management System (KMS) implementation process plays an important role in driving innovation and increasing efficiency, although it often faces obstacles such as resistance to change and lack of resources. Related studies highlight that strong support from management, a supportive organizational culture, adequate technological infrastructure, and individual capability development are important factors in successful KMS implementation. In this study, a systematic observation of literature methodology was used to collect, assess, and synthesize findings from related publications. Through narrative analysis, this research identifies general patterns and themes regarding the influencing factors and challenges faced in implementing KMS in higher education institutions. The results of the analysis underline the importance of a comprehensive understanding of the supporting factors and existing challenges to enable higher education institutions to develop and implement effective knowledge management strategies. This aims to strengthen innovation and competitiveness of higher education during dynamic global competition. In conclusion, the adoption and implementation of targeted knowledge management strategies is considered crucial for optimizing innovative potential and improving higher education performance in the long term.
Co-Authors Adhitama, Raihansyah Yoga Akhsan , Rivaldi Rizalul Budiarti Budiarti, Budiarti Dana Indra Sensuse Destriani, Rahma Eitiveni , Imairi Ekawati, Rika Giffari, Rafi Harry Budi Santoso Imairi Eitiveni Indra Sensuse, Dana Indria, Sofi Kurniawan, Shabrina Salsabila Maharani, Nandhita Zefania Purwaningsih, Erisva Hakiki Purwaningsih, Erisvaha Kiki Ridho, M. Mushlih Sensuse , Dana Indra Sofiyanti Indriasari Sudiono Putra, Dion Lamilga Sudiono Wirabuana, Cakra Yasin, Yordan