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All Journal Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Ilmiah Ekonomi dan Manajemen
Sugiyarmasto Sugiyarmasto
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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Model Kesetiaan Pelanggan Toko Daring Chofifah Mutiara Putri; Waluyo Budi Atmoko; Sugiyarmasto Sugiyarmasto
Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Vol. 1 No. 4 (2023): Desember: MASIP: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/masip.v1i4.485

Abstract

Online customer loyalty is important to ensure continuity of purchases at online stores. The study aims to explore and test the significance of a number of constructs in an effort to predict online customer loyalty. Literature studies suggest that online customer loyalty is closely related to the constructs of online customer satisfaction, online customer trust, and online service quality. The research was conducted using a survey design. The population and sample were online store customers. Sample data of 200 respondents were collected using purposive sampling technique and analyzed by structural equation modeling. The results of the study are: (1) online service quality affects online customer satisfaction, (2) online service quality affects online customer trust, (3) customer satisfaction has no significant effect on customer loyalty to shop at online stores, (4) online customer trust has a significant effect on online customer loyalty. The results of this study are important for online store managers in an effort to build customer loyalty.
Analisis Faktor-Faktor Yang Mempengaruhi Fungsi Di Tempat Kerja Pada Perawat Septiani Hestri Murti; Nang Among Budiadi; Sugiyarmasto Sugiyarmasto
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 2 No. 2 (2024): APRIL : Maeswara
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v2i2.737

Abstract

Background: The workplace function of nurses is an important thing that must be paid attention to by hospitals. Nurses certainly have an important function in their work in terms of health services. Employees should be able to adapt and be respected in their work environment. However, some people experience problems adapting to their work environment, resulting in low performance. Nurses' decreased function at work due to high workloads makes it difficult to control one's own behavior. This results in the implementation of the work not being optimal.Objective: This study was conducted to examine the factors that influence workplace function in nurses Method: This research is a quantitative research with a survey design. Research data was collected using a questionnaire from respondents who work as nurses in hospitals. The sampling technique used purpose sampling technique and the sample size was 200 nurses. This research uses SEM (Structural Equation Modeling) analysis using AMOS and regression analysis using SPSS. Results: Based on the results of the analysis that has been carried out, the research results show: self-regulation capacity has a significant effect on functioning at work, self-regulation capacity has a significant effect on self-destruction, self-regulation capacity has a significant effect on job craftsmanship, self-destruction has a significant effect on functioning at work. workplace, work craft has a significant influence on function in the workplace. Burnout does not moderate the relationship between self-regulatory capacity and functioning at work so it does not have a significant influence. Conclusion: Increased functioning in the workplace for nurses is influenced by optimal self regulation capacity in nurses, self-destruction which can be increasingly minimized, work craftsmanship which increases in nurses.
Kontingensi Kepribadian dan Lingkungan pada Perilaku Kerja yang Menurunkan Produktifitas di Tempat Kerja yang Dipengaruhi Faktor Kebosanan Linda Dwi Rahayu; Nang Among Budiadi; Sugiyarmasto Sugiyarmasto; Ariefah Yulandari
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 7 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i7.5694

Abstract

Penelitian ini menguji pengaruh kebosanan pada perilaku kerja yang menurunkan produktivitas yang dimoderasi faktor kepribadian dan faktor lingkungan. Penelitian ini memilih populasi di zona kerja yang memiliki tekanan kerja yang cukup tinggi dengan pengambilan sampel sebanyak 200 sampel. Analisis regresi yang digunakan menemukan bahwa ada pengaruh signifikan antara kebosanan pada perilaku kerja yang menurunkan produktivitas, ada pengaruh signifikan antara faktor kepribadian pada perilaku kerja yang menurunkan produktivitas, tidak ada pengaruh signifikan antara faktor kepribadian dalam memoderasi pengaruh kebosanan pada perilaku kerja yang menurunkan produktivitas, tidak ada pengaruh signifikan antara faktor lingkungan pada perilaku kerja yang menurunkan produktivitas, tidak ada pengaruh signifikan antara faktor lingkungan dalam memoderasi pengaruh kebosanan pada perilaku kerja yang menurunkan produktivitas. Kata Kunci: Kebosanan, Perilaku kerja yang menurunkan produktivitas, Faktor Kepribadian, Faktor Lingkungan.
Co-Authors Ariefah Yulandari Chofifah Mutiara Putri Linda Dwi Rahayu Nang Among Budiadi Septiani Hestri Murti Waluyo Budi Atmoko